business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Customer Service
May 16, 2019

I overall love Dolls kill along with their customer service. They are always so friendly and helpful. I had a question about a certain product and in less then 5 minutes I got the answer through their online chat customer service. 100% recommend this store for cute trendy clothes.

Date of experience: May 15, 2019
Nevada
1 review
0 helpful votes
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Chat Messenger is GREAT
May 16, 2019

I was looking into how often items are restocked on the site, started a chat online and got a definitive response INSTANTLY. Will use again!

Date of experience: May 15, 2019
Minnesota
1 review
0 helpful votes
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Awesome service
May 16, 2019

Customer service is always prompt & friendly. I've ordered many times with few issues but everytime it's quickly solved.

Date of experience: May 15, 2019
South Carolina
1 review
0 helpful votes
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Helpful
May 16, 2019

Nicole was very helpful and answered all my questions! I can't wait to get my outfits for EDC, and I look forward to purchasing more from them! The best customer service I have ever had!

Date of experience: May 15, 2019
Texas
1 review
0 helpful votes
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Easy exchange
May 16, 2019

I order several items some of which were too big, they sent me a return label and made the process pain free.

Date of experience: May 15, 2019
Texas
1 review
0 helpful votes
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After receiving a broken into package and finding 2 of my 7 orders missing, Dolls Kill made it right! Refunded the price of the two items to store credit AND refunded my shipping! What started as extreme frustration turned to extreme appreciation! Thanks Dolls Kill!

Date of experience: May 14, 2019
GB
1 review
0 helpful votes
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Dolls Kill is amazing!
May 15, 2019

Dolls kill is the best online store I have ever experienced! Everything I have ordered has come exactly on time and been prime quality. Ordering from online stores used to worry me because sometimes things wouldn't fit or things wouldn't be the quality they appeared to be, but Dolls Kill reverses all my expectations! I would recommend this store to any one of my friends. It's amazing.

Date of experience: May 14, 2019
Canada
1 review
0 helpful votes
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Outstanding Customer Service!
May 15, 2019

I was leaving the country in a few days and worried about my order arriving on time. I was helped immensely, they even got in contact with FedEx to arrange everything for delivery. So so grateful!

Date of experience: May 14, 2019
Virginia
1 review
0 helpful votes
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Amazing Customer Service!
May 15, 2019

The staff with Dollskill are freaking amazing! I just order something from them and unfortunately it was damaged, but after a quick email to them they quickly resolved the issue My little black heart is beyond happy! Especially since I just had horrible customer service with another company. So I truly appreciate y'all and will be back for more stuff in the future!
Thanks again
Amber (TwiztidMiss)

Date of experience: May 14, 2019
AE
1 review
0 helpful votes
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I order regularly from Dolls Kill and I love their fast response and answer. Products are unique and amazing too! Definitely recommend the company

Date of experience: May 14, 2019
Texas
1 review
0 helpful votes
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I love Dolls Kill. Their selection is unbeatable and shipping is good/fast. The only thing I don't like is that they give store credit for returns, but I get it. When I have had to interact with customer service everyone has been super helpful. Sometimes I see certain items available for much cheaper elsewhere, but that's the internet for you I guess. Overall recommend.

Date of experience: May 14, 2019
California
1 review
0 helpful votes
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DollsKill are really Killn' it!
May 15, 2019

I've been following DollsKill for a couple years now. Items perfect for raves, beach, and rad halloween fits (really anything that fits your style :)) Their team has always been super helpful & sweet with questions or order changes.

Date of experience: May 14, 2019
California
1 review
0 helpful votes
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Customer service
May 15, 2019

They have to have one of the best customer service departments I have ever come across. They are always willing to help and find a solution that works.

Date of experience: May 14, 2019
Maryland
1 review
0 helpful votes
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Awesome and Fast
May 15, 2019

I love the chat because anytime I came across an issue and would talk to them and they would fix it right there on the spot and they call me bb or doll! Lol

Date of experience: May 13, 2019
Colorado
1 review
0 helpful votes
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Returns are so easy!
May 15, 2019

This is my second return, and both times I've been so pleased with the service! Shopping made easy <3

Date of experience: May 13, 2019
GB
1 review
0 helpful votes
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The most unreal festival wear!
May 15, 2019

They stock the most amazing festival outfits! They don't just stock the usual. Their clothes stand out from the crowd. I emailed asking a few questions and I got a response straight away! Fabulous customer service!

Date of experience: May 13, 2019
California
1 review
0 helpful votes
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Helpful staff!
May 15, 2019

I had some troubles with unisex measurements for a jacket but Nicole was very friendly and patient with me! Thank you so much and now to patiently wait for my order!

Date of experience: May 13, 2019
Florida
1 review
0 helpful votes
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Credit for return
May 15, 2019

Credit was taking a while to come through. Chatted with Nicole and she credited me right away. Quick response was great!

Date of experience: May 13, 2019
Canada
1 review
0 helpful votes
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Great Customer Service
May 15, 2019

I have recently made a few orders on Dollskill and all my transactions have ran smoothly and without any inconvenience. A few times, I accidentally deleted the e-mail that contained the tracking numbers and the folks at Dollskill, made sure to provide me with all the information necessary to retain my packages. Their customer service and their store in general is great!

Date of experience: May 13, 2019
California
1 review
0 helpful votes
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Customer service
May 15, 2019

I had returned an item days ago but there was a delay causing my return to be sitting at the post office. I contacted DK customer service and they were very helpful. They made sure to get my package checked up on and my credit returned to me! Thx DK

Date of experience: May 13, 2019