business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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My evil little love
May 17, 2019

These dolls kill the lingerie game. Some of my favorite looks and works for every body type. I looked good when I was skinny in their stuff and I still feel sexy as a thiccc doll. Love themmm!

Date of experience: May 16, 2019
New York
1 review
0 helpful votes
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Excellent customer service
May 17, 2019

I got a very quick response and a very nice customer service. Very happy about that. I was very shocked at how fast and easy my request was honored.

Date of experience: May 16, 2019
Missouri
1 review
0 helpful votes
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The best!
May 17, 2019

I wanted to cancel an order because I placed it wrongfully and Daniella was super quick to reply! Not even 30 minutes! Great!

Date of experience: May 16, 2019
Oregon
1 review
1 helpful vote
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I ordered a dress to be my birthday dress for my 21st bday trip to Las Vegas and it arrived damaged, ripped, and unwearable. This easily could have been a birthday ruiner as I was looking forward to the dress so much but after exchanging a few messages and photos back and forth with customer service I was soon offered a replacement, plus they sent it via next day shipping to ensure it would arrive before my flight left for Vegas! The replacement dress arrived in perfect condition and with time to spare. I appreciated the quick email replies that made it possible for the situation to be resolved before my trip!

Date of experience: May 16, 2019
Florida
1 review
0 helpful votes
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Helpful and casual
May 17, 2019

I used dolla kill text option for contact which is not something Id ever heard of before but super easy and convenient. Talk about knowing your market! It was a casual yet helpful conversation which is always what I prefer.

Date of experience: May 16, 2019
Ohio
1 review
0 helpful votes
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Fun times
May 17, 2019

I love the products on Dolls Kill, always have! Got some killer dope shoes and they are too big but I talked to Lindsay on the chat (the chat itself is awesome and helpful to have available too) and figured out I can exchange them and I'll try the next size down! Fingers crossed that they fit well because I looovveee themmmm!

Date of experience: May 16, 2019
New York
1 review
0 helpful votes
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Great customer service!
May 17, 2019

I needed to change my shipping address immediately after placing an order with an incorrect address. I was promptly responded to by Lindsey via the chat application on the site. She was helpful and pleasant and assured me everything was corrected and taken care of. Very happy about the interaction and how quickly things were handled. :)

Date of experience: May 16, 2019
California
1 review
0 helpful votes
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I love shopping with them!
May 17, 2019

Dollskill has been and will continue to be one of my favorite online boutiques. I dig the quality of each piece! They're also doing deals all the time. Not to mention, the customer service is outstanding and they practice transparency with their business. I'm happy to continue shopping with them!

Date of experience: May 16, 2019
Texas
1 review
0 helpful votes
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Awesome Customer Service
May 17, 2019

The customer support was super helpful & direct with my questions. The site is really easy to navigate through & the selection is huge. Shipping is affordable especially when they have the free shipping sales.

Date of experience: May 16, 2019
GB
1 review
0 helpful votes
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Amazing Dolls Kill
May 17, 2019

I buy stuff from Dolls kill quite often and I'm always incredibly satisfied with it. Always good quality, good service and my style is improving a lot thanks to Dolls Kill.

Date of experience: May 16, 2019
Illinois
1 review
0 helpful votes
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AMAZING
May 17, 2019

I love dolls kill, I am always so happy with my purchase! The clothes are amazing I always get tons of compliments, if you have any questions on the site just chat someone and they always answer right away and are very helpful!

Date of experience: May 16, 2019
Colorado
1 review
0 helpful votes
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LUV dk
May 16, 2019

If there has ever been some sort of issue in terms of shipping, when I need to do returns, exchanges, etc. Their customer service support team is fricken awesome and the sweetest people. Also what DK has to offer are some of the most unique clothing options I have ever seen, and I never feel anything less than beautiful whenever I buy DK's clothes.

Date of experience: May 15, 2019
New Hampshire
1 review
0 helpful votes
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Great Workers and Help for Me
May 16, 2019

James and Lindsay helped me as most they could! They are both endlessly hard workers and much appreciated. Good hires for DOLLS KILL!

Date of experience: May 15, 2019
Texas
1 review
0 helpful votes
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Best customer service!
May 16, 2019

The customer service is unreal. The person helping me was able to do so in a timely manner. I was glad that they were able to resolve my problem so quickly!

Date of experience: May 15, 2019
District of Columbia
1 review
0 helpful votes
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The BESTTTTT EVER!
May 16, 2019

They Were Sooo Helpful When My Package Was Stolen. They even sent Me out another to a more secured location. GREAT CUSTOMER SERVICE!

Date of experience: May 15, 2019
California
2 reviews
0 helpful votes
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I loved Dolls Kills they have this Unique style of clothing, shoes everything is own by them No Other store has what Dolls Kills Do offer and I am very happy to Be Part of this Site

Date of experience: May 15, 2019
New Jersey
1 review
0 helpful votes
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Helpful!
May 16, 2019

I'm going to a music festival and I found this site. They're shoes are super cute and when I asked them a few question about the shoes, they answered them with no problem!

Date of experience: May 15, 2019
New York
1 review
0 helpful votes
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Fast, Helpful customer service!
May 16, 2019

I placed a large order online and didn't realize one of my items were a preorder meaning my items wouldn't ship until my preorder is available! I was very disappointed in myself especially since I read that orders can't be cancelled after being placed. I immediately emailed asking if there was anything that could be done so i didn't have to wait for everyyything. I got a response back first thing in the morning and my situation was handled almost effortlessly and with such ease! I'm suuuper beyond happy that this was fixed Always a pleasure buying from dollskill. Amazing products and even better customer service!

Date of experience: May 15, 2019
New Jersey
1 review
0 helpful votes
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Amazing business
May 16, 2019

I love the Dolls Kill franchise! It's super dope and exclusive which makes u feel even more special! I love how u don't really see their type of clothes everywhere. My shipping experience with them is great because they stick to they're delivery time. Not to mention their customer service makes sure they respond to you and they're super sweet. I wish they would open a store on the EAST COAST! Love this store!

Date of experience: May 15, 2019
Canada
1 review
0 helpful votes
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Great Customer Service
May 16, 2019

I emailed Dolls Kill customer service to ask about whether they were restocking a particular product. They emailed me back within an hour and were very helpful. Even though they did not know whether they would be restocking the item, they provided me with links to similar items.

Date of experience: May 15, 2019