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Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
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These dolls kill the lingerie game. Some of my favorite looks and works for every body type. I looked good when I was skinny in their stuff and I still feel sexy as a thiccc doll. Love themmm!
I got a very quick response and a very nice customer service. Very happy about that. I was very shocked at how fast and easy my request was honored.
I ordered a dress to be my birthday dress for my 21st bday trip to Las Vegas and it arrived damaged, ripped, and unwearable. This easily could have been a birthday ruiner as I was looking forward to the dress so much but after exchanging a few messages and photos back and forth with customer service I was soon offered a replacement, plus they sent it via next day shipping to ensure it would arrive before my flight left for Vegas! The replacement dress arrived in perfect condition and with time to spare. I appreciated the quick email replies that made it possible for the situation to be resolved before my trip!
I used dolla kill text option for contact which is not something Id ever heard of before but super easy and convenient. Talk about knowing your market! It was a casual yet helpful conversation which is always what I prefer.
I love the products on Dolls Kill, always have! Got some killer dope shoes and they are too big but I talked to Lindsay on the chat (the chat itself is awesome and helpful to have available too) and figured out I can exchange them and I'll try the next size down! Fingers crossed that they fit well because I looovveee themmmm!
I needed to change my shipping address immediately after placing an order with an incorrect address. I was promptly responded to by Lindsey via the chat application on the site. She was helpful and pleasant and assured me everything was corrected and taken care of. Very happy about the interaction and how quickly things were handled. :)
Dollskill has been and will continue to be one of my favorite online boutiques. I dig the quality of each piece! They're also doing deals all the time. Not to mention, the customer service is outstanding and they practice transparency with their business. I'm happy to continue shopping with them!
The customer support was super helpful & direct with my questions. The site is really easy to navigate through & the selection is huge. Shipping is affordable especially when they have the free shipping sales.
I buy stuff from Dolls kill quite often and I'm always incredibly satisfied with it. Always good quality, good service and my style is improving a lot thanks to Dolls Kill.
I love dolls kill, I am always so happy with my purchase! The clothes are amazing I always get tons of compliments, if you have any questions on the site just chat someone and they always answer right away and are very helpful!
If there has ever been some sort of issue in terms of shipping, when I need to do returns, exchanges, etc. Their customer service support team is fricken awesome and the sweetest people. Also what DK has to offer are some of the most unique clothing options I have ever seen, and I never feel anything less than beautiful whenever I buy DK's clothes.
James and Lindsay helped me as most they could! They are both endlessly hard workers and much appreciated. Good hires for DOLLS KILL!
The customer service is unreal. The person helping me was able to do so in a timely manner. I was glad that they were able to resolve my problem so quickly!
They Were Sooo Helpful When My Package Was Stolen. They even sent Me out another to a more secured location. GREAT CUSTOMER SERVICE!
I loved Dolls Kills they have this Unique style of clothing, shoes everything is own by them No Other store has what Dolls Kills Do offer and I am very happy to Be Part of this Site
I'm going to a music festival and I found this site. They're shoes are super cute and when I asked them a few question about the shoes, they answered them with no problem!
I placed a large order online and didn't realize one of my items were a preorder meaning my items wouldn't ship until my preorder is available! I was very disappointed in myself especially since I read that orders can't be cancelled after being placed. I immediately emailed asking if there was anything that could be done so i didn't have to wait for everyyything. I got a response back first thing in the morning and my situation was handled almost effortlessly and with such ease! I'm suuuper beyond happy that this was fixed Always a pleasure buying from dollskill. Amazing products and even better customer service!
I love the Dolls Kill franchise! It's super dope and exclusive which makes u feel even more special! I love how u don't really see their type of clothes everywhere. My shipping experience with them is great because they stick to they're delivery time. Not to mention their customer service makes sure they respond to you and they're super sweet. I wish they would open a store on the EAST COAST! Love this store!
I emailed Dolls Kill customer service to ask about whether they were restocking a particular product. They emailed me back within an hour and were very helpful. Even though they did not know whether they would be restocking the item, they provided me with links to similar items.
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service