business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Angelica W.
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I wanted to know when an item would be back in stock and I received help quickly and nicely from Dolls Kill. Can't wait for that cute item to be back in stock!

Date of experience: May 19, 2019
Texas
1 review
0 helpful votes
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Service
May 21, 2019

I reached out to dolls kill customer service via email and text. They both were very prompt in responding, even on weekends. I appreciate their time in answering my questions and sending me the links to the full policies.

Date of experience: May 19, 2019
Germany
1 review
0 helpful votes
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They are quick and helpful!
May 21, 2019

I had a hard time finding my package and they were quick to help me and so nice. I was able to text back and forth until everything was resolved

Date of experience: May 19, 2019
GB
1 review
0 helpful votes
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Outstanding service every time
May 21, 2019

Amazing and outstanding service every time i've ever had an enquiry! More than happy to help with anything and answer any questions! Speedy reply time and always so so nice, just outstanding customer service overall! Clothes of amazing quality also!

Date of experience: May 19, 2019
California
1 review
0 helpful votes
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Good helpful
May 21, 2019

Quick feedback w help from the customer service email. Got my question answered and figured it out quickly

Date of experience: May 19, 2019
New York
1 review
0 helpful votes
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Literally every time something goes wrong on my end, the babes always got you covered. They reinsure your trust with shopping, i messed up my address twice already and they did what they could to get the package to my arms. I really love them at all the services they provide.

Date of experience: May 19, 2019
Iowa
1 review
0 helpful votes
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Prompt
May 21, 2019

I was very impressed with how prompt the initial response I received was! They had to do some digging to get the information I was looking for but got back to me as soon as they got it!

Date of experience: May 19, 2019
Colorado
1 review
0 helpful votes
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Service
May 21, 2019

Customer service responded to me within hours and was super helpful. They helped change my order and it was processed super fast!

Date of experience: May 18, 2019
California
1 review
0 helpful votes
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Fabulous
May 21, 2019

Very professional, everything got delivered on time wich is my favorite and their very true to size ive always had a lot of trouble w online shoppin but not with DOLLS KILL they are on point!

Date of experience: May 18, 2019
Mexico
1 review
0 helpful votes
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I have been a client of dollskill since several years from now, I have always received my products very fast and in excellent conditions! The only bad thing I can not buy eyeshadows anymore bc of mexican customs otherwise they are the bomb! <3

Date of experience: May 18, 2019
GB
1 review
0 helpful votes
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Loving
May 21, 2019

The staff are really friendly and helpful! The response was quick and I felt as though the staff really cared. Definitely will be buying again

Date of experience: May 18, 2019
California
1 review
0 helpful votes
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I ordered my item & they sent me the wrong size. I text out and was able to get help from Jahna. She was very helpful in getting my problem solved! My item is getting replaced & getting sent out.

Date of experience: May 18, 2019
Texas
1 review
0 helpful votes
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Super great and fast service!
May 21, 2019

I had the best experience on this site! I needed help getting into my account and they texted me within literally under a minute. I was able to get in super fast! Thank you again!

Date of experience: May 18, 2019
New York
1 review
0 helpful votes
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I check DK'a what's new constantly because every time a new collection is released I KNOW I'll be buying at least one piece. Love the addition of men's and kids clothes I've already spoiled my husband and niece <333

Date of experience: May 18, 2019
Iceland
1 review
0 helpful votes
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Customer service
May 21, 2019

I had accidentally ordered the wrong size. I was in panic and emailed them, they answered me right away even though it was a Saturday. Will definitely shop here again.

Date of experience: May 18, 2019
Washington
1 review
0 helpful votes
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Updated billing address
May 21, 2019

My representative was very helpful and prompt. It was a quick solution to what could've been a big problem.

Date of experience: May 18, 2019
Maryland
1 review
0 helpful votes
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Excellent customer service
May 21, 2019

Super prompt, answered me and helped me out right away via text message. They're professional but not boring, made me smile.

Date of experience: May 18, 2019
Spain
1 review
0 helpful votes
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Fast reply
May 21, 2019

They reply to my email so fast and they have been very kind and give me the information that I needed.

Date of experience: May 17, 2019
Germany
1 review
0 helpful votes
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Great Experience
May 21, 2019

Haven't used the site in awhile. Reyes answered the phone with a warm and welcoming tone. Answered all why questions regarding afterpay and shipments. Company handled everything appropriately with a little love added. Will definitely order in the future.

Date of experience: May 17, 2019
Ohio
1 review
0 helpful votes
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Good service!
May 21, 2019

The worker was very helpful and kind with my questions! I'm glad there's a chat option that I can easily use if needed!

Date of experience: May 17, 2019