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Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
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Excellent products and delivery, really helpful customer service. Constantly pleased with this company, very quick and reliable international delivery.
Dollskill was having a sale so I asked if they could issue my credit a day early so I can purchase stuff and they did it in less then 5 mins!
I had the incorrect shipping address listed for my package and needed to update it to the correct one. I messaged Dollz Kill customer service via the chat option on their site and they responded quickly and were able to update my shipping address! I was very satisfied with my customer service, fast response and ability to fix my situation!
I love their selection of rave clothes and such a colorful variety. If you're looking for festival wear this is your one stop shop.
Great experiencewith Elisa! Thank you for your help! Very fast answer and helped me chose whether or not to buy. Thanks again!
I had a chat to ask about the restock policy since I was losing hope that a hoodie I really wanted would come back. I was told there's no restock plans as of now, but in house brands, especially popular items usually make a comeback so I feel good about it again. I was really about to go searching on eBay for someone to resell me the item I wanted! I was informed of the out of stock box that lets you know when an item is back, so I'm grateful for the help from customer service!
Solving problem timely and effectively brought me a good shopping experience. Helped me cancel repeated order as soon as possible so that I don't have to spend more than once.
Elisa with dollskill customer service was on the ball and grabbed my tracking number so lightning quick! Absolutely thrilled with my experience and I'll be back!
I had trouble picking the dress and they were of great help. Response was very fast! They always have the best solution
Just in the first few seconds I fell inlove with many different styles of many different things all at once. You have choices for THOES who are picky and wouldn't wear just anything. There is simplicity at is finest or extravagant stand out! Check it out
I placed my order almost 10 days ago using the standard, it should arrive me at least yesterday but it didn't. I'm kinda upset but i still want what i ordered, it has to say that i don't live in US but in Italy so it's probably because of travel, but if they're gonna tell me 10 days and then it's more of it, it kinda sucks. I hope my order will arrive soon and then i guess i won't take anything anymore.
Dolls kill is One of the best websites! The price point is amazing, such a variety of cool clothing.
Amazing customer service!
I recommend this website all the time!
I had a problem with one of my orders and I just texted Dolls Kill about what was going on. A few hours later they texted me back and everything was solved! Easy as can be.
This is my first experience shopping with Dolls Kill and the prompt, helpful and above and beyond customer service I have received from customer service has been fantastic.
THANKS GUYS...
From clothing to management this team is phenomenal and kind hearted! You guys always set the bar on pieces and accessories, if I had the money my whole closet would probably be dollskill especially since you've expanded the size range ugh I'm in love. Haven't found anything to complain about yet; keep doing you boo boo!
The customer service is super fast and positive. They will always come up with a solution right away. Just great!
I'm such a slut for dollskill: It is the most upbeat FUN brand and helps me be the most extra creative SLAYING version of myself ALL THE TIME! Sometimes delivery is iffy but it's a small price to pay for such a great company, with great style, quality, and customer service! I hope one day i get to work with their team. That's a dream! Thank u dollskill for helping me BE ME!
I have been shopping with Dolls Kill for several years now, and I can honestly say it is my favorite online store! The clothing selection is incredible and unique, and the service overall is fantastic. Returns are super simple and easy, and customer service is always quick to respond if you have an issue. Overall, I highly recommend Dolls Kill and will be shopping here for the rest of my life!
They were super apologetic about the shipping error and gave me the return right away. They're super sweet and easy to talk to!
I love Dolls Kill! I've been shopping with them for almost a year, and their products are always amazing. Keep up the great work! :)
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service