business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Best fashion retailer
May 26, 2019

Excellent products and delivery, really helpful customer service. Constantly pleased with this company, very quick and reliable international delivery.

Date of experience: May 23, 2019
Louisiana
1 review
0 helpful votes
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Dollskill was having a sale so I asked if they could issue my credit a day early so I can purchase stuff and they did it in less then 5 mins!

Date of experience: May 23, 2019
California
1 review
0 helpful votes
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Shipping Address Correction
May 26, 2019

I had the incorrect shipping address listed for my package and needed to update it to the correct one. I messaged Dollz Kill customer service via the chat option on their site and they responded quickly and were able to update my shipping address! I was very satisfied with my customer service, fast response and ability to fix my situation!

Date of experience: May 23, 2019
Pennsylvania
1 review
1 helpful vote
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Awesome stuff
May 26, 2019

I love their selection of rave clothes and such a colorful variety. If you're looking for festival wear this is your one stop shop.

Date of experience: May 23, 2019
Canada
1 review
1 helpful vote
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Customer service
May 26, 2019

Great experiencewith Elisa! Thank you for your help! Very fast answer and helped me chose whether or not to buy. Thanks again!

Date of experience: May 23, 2019
New Jersey
1 review
0 helpful votes
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Restock Inquiry
May 26, 2019

I had a chat to ask about the restock policy since I was losing hope that a hoodie I really wanted would come back. I was told there's no restock plans as of now, but in house brands, especially popular items usually make a comeback so I feel good about it again. I was really about to go searching on eBay for someone to resell me the item I wanted! I was informed of the out of stock box that lets you know when an item is back, so I'm grateful for the help from customer service!

Date of experience: May 23, 2019
Hong Kong
1 review
0 helpful votes
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So helpful
May 26, 2019

Solving problem timely and effectively brought me a good shopping experience. Helped me cancel repeated order as soon as possible so that I don't have to spend more than once.

Date of experience: May 23, 2019
Texas
1 review
0 helpful votes
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Elisa is wonderful
May 26, 2019

Elisa with dollskill customer service was on the ball and grabbed my tracking number so lightning quick! Absolutely thrilled with my experience and I'll be back!

Date of experience: May 23, 2019
Mauritius
1 review
0 helpful votes
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Awesome consumer service
May 23, 2019

I had trouble picking the dress and they were of great help. Response was very fast! They always have the best solution

Date of experience: May 22, 2019
New York
1 review
0 helpful votes
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Just in the first few seconds I fell inlove with many different styles of many different things all at once. You have choices for THOES who are picky and wouldn't wear just anything. There is simplicity at is finest or extravagant stand out! Check it out

Date of experience: May 22, 2019
Italy
1 review
0 helpful votes
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Slowly
May 25, 2019

I placed my order almost 10 days ago using the standard, it should arrive me at least yesterday but it didn't. I'm kinda upset but i still want what i ordered, it has to say that i don't live in US but in Italy so it's probably because of travel, but if they're gonna tell me 10 days and then it's more of it, it kinda sucks. I hope my order will arrive soon and then i guess i won't take anything anymore.

Date of experience: May 22, 2019
New York
2 reviews
0 helpful votes
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Fantastic
May 23, 2019

Dolls kill is One of the best websites! The price point is amazing, such a variety of cool clothing.

Amazing customer service!

I recommend this website all the time!

Date of experience: May 21, 2019
New York
1 review
0 helpful votes
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Easy and Excellent service
May 23, 2019

I had a problem with one of my orders and I just texted Dolls Kill about what was going on. A few hours later they texted me back and everything was solved! Easy as can be.

Date of experience: May 21, 2019
Australia
1 review
0 helpful votes
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EXCELLENT SERVICE
May 23, 2019

This is my first experience shopping with Dolls Kill and the prompt, helpful and above and beyond customer service I have received from customer service has been fantastic.
THANKS GUYS...

Date of experience: May 21, 2019
California
1 review
0 helpful votes
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I love you guys!
May 23, 2019

From clothing to management this team is phenomenal and kind hearted! You guys always set the bar on pieces and accessories, if I had the money my whole closet would probably be dollskill especially since you've expanded the size range ugh I'm in love. Haven't found anything to complain about yet; keep doing you boo boo!

Date of experience: May 21, 2019
NL
1 review
0 helpful votes
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Great service
May 23, 2019

The customer service is super fast and positive. They will always come up with a solution right away. Just great!

Date of experience: May 21, 2019
Tennessee
1 review
0 helpful votes
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I'm such a slut for dollskill: It is the most upbeat FUN brand and helps me be the most extra creative SLAYING version of myself ALL THE TIME! Sometimes delivery is iffy but it's a small price to pay for such a great company, with great style, quality, and customer service! I hope one day i get to work with their team. That's a dream! Thank u dollskill for helping me BE ME!

Date of experience: May 21, 2019
North Carolina
1 review
0 helpful votes
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Best Service Around!
May 23, 2019

I have been shopping with Dolls Kill for several years now, and I can honestly say it is my favorite online store! The clothing selection is incredible and unique, and the service overall is fantastic. Returns are super simple and easy, and customer service is always quick to respond if you have an issue. Overall, I highly recommend Dolls Kill and will be shopping here for the rest of my life!

Date of experience: May 21, 2019
California
1 review
0 helpful votes
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Extremely receptive
May 23, 2019

They were super apologetic about the shipping error and gave me the return right away. They're super sweet and easy to talk to!

Date of experience: May 21, 2019
Washington
1 review
0 helpful votes
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Best store ever
May 23, 2019

I love Dolls Kill! I've been shopping with them for almost a year, and their products are always amazing. Keep up the great work! :)

Date of experience: May 21, 2019