business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Always nice and helpful
June 9, 2019

Always nice and helpful. Putting the customer first and answering all my questions quickly. By email or chat on the site - very easy to reach them.

Date of experience: June 6, 2019
Germany
1 review
0 helpful votes
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Best stuff ever!
June 9, 2019

I have a hard time finding pants that fit me and everything fits perfect. Lovely everything I buy. I am kinda addicted!

Date of experience: June 6, 2019
Canada
1 review
0 helpful votes
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Amazing fast customer service
June 9, 2019

Very nice and polite and quick response from Dollskill for customer service.
Always happy with their service. :)

Date of experience: June 6, 2019
Florida
2 reviews
0 helpful votes
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Amazing response
June 9, 2019

I was bummed out about the Club exx sparkle boots being sold out but after chatting with lindsay online and being assured that if I dropped my email in for the boots when they come back into stock, Dolls kill will hit me up. Quick solution and it made me feel better.

Date of experience: June 6, 2019
Texas
1 review
1 helpful vote
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SO FAST SO HELPFUL
June 6, 2019

Lindsay responded to my chat very fast when I just wanted to make sure my things were delivered. She gave me the exact day and it was just a lot easier than I thought it'd be.

Date of experience: June 4, 2019
GB
1 review
0 helpful votes
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Perfect
June 5, 2019

Overall a fantastic experience, Nicole was friendly and helped me out straight away! She was easy to talk to!

Date of experience: June 3, 2019
Switzerland
1 review
0 helpful votes
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Nicole - Customer Support
June 5, 2019

I asked for some information about an item and got all the possible help! And that really fast and friendly!
SO IT'S AWESOME CUSTOMER SUPPORT!

Date of experience: June 3, 2019
Illinois
1 review
0 helpful votes
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Amazing
June 5, 2019

The person who helped me name was also Nicole and she was very helpful. She explained everything to me so I understood what was going to happen and answered all of my questions

Date of experience: June 3, 2019
Iceland
1 review
0 helpful votes
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Amazing!
June 5, 2019

Love the products from this site! Perfect for rave girls. They have fast shipping and great service. I overall love Dollskill high recommendations.

Date of experience: June 3, 2019
California
1 review
0 helpful votes
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Dolls kill really helped me with an issue I was having, Nicole was super nice and sweet. I do wish my items would've shipped faster though

Date of experience: June 3, 2019
Uruguay
1 review
0 helpful votes
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Nicole saved me.
June 5, 2019

I was having a HUGE prob with my residence country and how to get my shipping right into my hands, and that precious human being just gave me the coolest idea. Thank you so much!

Date of experience: June 3, 2019
Maryland
1 review
0 helpful votes
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Great Service
June 5, 2019

Fast response great customer service My address was not updated and I had my item shipped to the wrong address I started a chat online and it was handle quickly

Date of experience: June 3, 2019
Nebraska
1 review
0 helpful votes
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Awesome service
June 3, 2019

Always helpful answers questions right away great service you guys can have all my money thank you for the help! I wish I still lived in LA so I could just go to the store but I'm so happy that you have your online store been a loyal customer forever

Date of experience: May 31, 2019
New York
1 review
0 helpful votes
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Best customer service!
June 2, 2019

An item i really wanted was in my shopping cart and ended up being sold out. I reached out to Dollskill customer service and my rep Lindsay was amazingly helpful! She put me on the restock waiting list and everything was resolved in less than 5 minutes! Good experience with customer service

Date of experience: May 30, 2019
California
1 review
0 helpful votes
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RELATABLE PEOPLE@ LAST
June 2, 2019

Thank you Dolls Kill chat for being normal and not robots. Making needing assistance cute and fun. Helped me with what I needed and for that I give them an A++++

Date of experience: May 30, 2019
Pennsylvania
2 reviews
1 helpful vote
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Perfect
June 1, 2019

The clothes and shoes are awesome! Everything is for a reasonable price, very trending fits. All the colors and designs are wonderful.

Date of experience: May 29, 2019
California
1 review
2 helpful votes
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I love dolls kill!
June 1, 2019

Reached out to dolls kill regarding a return order and it was resolved right away. The chat support team is bomb! Shout out to Nicole for helping me out!

Date of experience: May 29, 2019
California
1 review
1 helpful vote
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Awesome service
June 2, 2019

Always love their cute items! Shipping is always so fast and everything is always good quality. Their customer service is very attentive to any problems I have.

Date of experience: May 29, 2019
Texas
1 review
1 helpful vote
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Wonderful customer service!
May 30, 2019

Their customer service is fantastic, I absolutely love this site! They helped me with my questions over chat so I could get my item in time!

Date of experience: May 29, 2019
California
1 review
1 helpful vote
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Nicole was the best *Rawr*
May 30, 2019

I had shoe sizing problems and Nicole just helped me out a bunch! I didn't know what size to get in a women's but Nicole explained and helped me out bunches Thanks BB! <3

Date of experience: May 29, 2019