business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Amazing brand
July 16, 2019

When I had a promblem with my order they fixed it very fast and were very nice! I definitely recommend buy from them.

Date of experience: July 16, 2019
Canada
1 review
0 helpful votes
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I've always loved Dolls Kill, my favourite was visiting the beautiful store in Los Angeles! They were so helpful with my lil hiccup A wonderful team, and amazing customer service!

Date of experience: July 16, 2019
New Jersey
1 review
0 helpful votes
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I really love the new additions to the site (like plus size and MOOP information!) and even though i had a very strange glitch happen that pladed a rather large and unintentional order, the customer service representatives were very helpful, quick and solved my problem as best as it could be done :)

Date of experience: July 16, 2019
New Jersey
1 review
0 helpful votes
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Love this store!
July 15, 2019

You know when you're in bed all comfy and you don't want to get up, but you also know that you love shopping for cute, well-fitting, and good quality clothes. Just go onto Dolls Kill.com. When you go onto their website there are always cute clothes just waiting to be bought. The clothes always fit me whenever I get them, and they have a variety of sizes to choose from. The fabric is well made and the clothes always look amazing, you will feel like this article of clothing was made just for you. And if you have any problems with the clothes and want to return anything customer service will help you through it and will make the exchange simple and easy. Me and my sister absolutely love this store and with every purchase we love it even more. Our friends always ask where we got our clothes from when ever we wear stuff from Dolls Kill, and now our friends love Dolls Kill too. Dolls Kill makes it easy to find clothes you love and clothes that make you feel amazing when wearing them. Dollskill is one of my favorite stores it's really hard not to love it.

Date of experience: July 15, 2019
California
1 review
0 helpful votes
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For a corporate company they have fast response and even on weekends which they claim to not reply to messages on!

Date of experience: July 14, 2019
California
1 review
0 helpful votes
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I just bought from dolls kill for the first time, and the customer service team helped me through exchanging my boots for a different size. They were kind and patient with me through the whole thing. I love that you can text them! I would definitely recommend this website! The boots are amazing too.

Date of experience: July 14, 2019
Canada
1 review
0 helpful votes
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I wanted to make purchases on Dollskill so i put all the items in my shopping cart then when i wanted to checkout and pay, it was not working. I tried so many times and it was blocked.So, i wrote to the contact service and they responded to me right away.We wrote 12 messages to each other until it was Ok and i could checkout. Also, there was a mistake at the checkout, it went for 2 orders instead of one.The contact service was awesome and refund me the extra order right away.It took a whole day to fix the issue and i am so so grateful
They took all this time to help me and make everything right. I am really happy and delighted, they are always wonderful to work with. A billion thank you Dollskill, you are the very best and i adore you!

Date of experience: July 14, 2019
Oregon
1 review
0 helpful votes
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I have returned and exchanged items through this site and it's super easy. Also always answer my questions on products for sizing and their stock on certain products!

Date of experience: July 13, 2019
Colorado
1 review
0 helpful votes
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Ive been shopping dollskill for years and they are my go to for when I want to stand out! Now even better with free returns! +++ great customer service :)

Date of experience: July 13, 2019
Florida
1 review
0 helpful votes
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I placed an order for a coat and started to worry that maybe I purchased the wrong size. It was after business hours that I messaged them asking if it could possibly change the size. I then messaged never mind that I was going to keep it the same. The next morning they still reached out to me even though I had said not to worry about it and checked the order and described the fit to me and decided that I had made the right choice. As always they said if I changed my mind I could simply return/exchange it and I loooooovveee how often they do free returns! They even checked the status of a couple orders for me. They were and are always polite, timely, and super helpful anytime you have questions about a product. I love Dolls Kill and the customer service is a major part of that!

Date of experience: July 13, 2019
GB
1 review
0 helpful votes
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I really really love your customer service, solving my problems every time in the best possible way!

Thank you dollllzzzzz

Date of experience: July 12, 2019
Washington
1 review
0 helpful votes
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Customer service
July 14, 2019

Amazing customer service, many people helped me with my problems and I am very happy with how quick and helpful their team is.

Date of experience: July 12, 2019
France
1 review
0 helpful votes
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A service at the top!
Super Fast answers, Nice and friendly
Thank you so much guys
A special thanks to Daniela

Date of experience: July 12, 2019
New Mexico
1 review
0 helpful votes
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My favorite store
July 13, 2019

Easy returns
Quick shipping
Amazing clothes
I would recommend this website to everyone
I don't barely shop anywhere else for my party clothes

Date of experience: July 12, 2019
Texas
1 review
0 helpful votes
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Bad $#*!!
July 13, 2019

Ive ordered from dollskill for years now, and my last order was lost! But I contacted them, and they immediately with no problems took care of everything! So happy with them!

Date of experience: July 12, 2019
Texas
1 review
1 helpful vote
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I goofed and never updated my address after I moved. I immediately texted the contact number listed on their site, and they responded within LITERALLY one minute. And had my shipping address updated within 30mins! && they were SUPER sweet about the whole thing. LOVE dolls kill and their staff.

Date of experience: July 12, 2019
Canada
1 review
0 helpful votes
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Look Nowhere Else!
July 13, 2019

DollsKill is my place to go, for all of my clothing needs. Whether theres a special dress I want to wear for a romantic dinner, something wild and sexy for festivalgoers, or just chillaxing around the house, I know I can find whatever I need at DollsKill.
Unlike many shops who are so anal retentive about their customer policies, DollsKill offer the most helpful service providers EVER, when it comes to returns, exchanges, or if you simply have questions to ask the DollsKill Babes, they will solve your issues in an efficient and professional manner! Why would you want to look anywhere else?

Date of experience: July 12, 2019
Australia
1 review
0 helpful votes
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Best store ever
July 12, 2019

Love this store amazing customer service and quality products so happy there is a store to cator to my every fashion need

Date of experience: July 11, 2019
Arizona
1 review
0 helpful votes
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Their return process was very helpful and fast, I got a response in under 10 minutes that completely solved my problem! Awesome service!

Date of experience: July 11, 2019
California
1 review
0 helpful votes
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Quick and Easy
July 12, 2019

Though my credit didn't come in without me contacting them, they fixed it right once I did! They also gave me credit for my package that still hasn't reached their warehouse until tomorrow!

Date of experience: July 11, 2019