business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Excellent Services!
August 20, 2019

I have been shopping with Dolls Kill for many years, I have beeb attracted by its great customer services and trend and stylish products.
Dolls killl's overall customer services are great and very competitive.

Date of experience: August 20, 2019
Italy
1 review
0 helpful votes
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Recommend it
August 20, 2019

Awesome site, shipping is really good and fast, sometimes clothes are expensive, but there a lot of sales with great clothes at a good price!

Date of experience: August 19, 2019
Illinois
1 review
0 helpful votes
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I am addicted to shopping at dolls kill and I regret nothing. I have found so much unique wardrobe for music videos and photos (and going out cuz you know I gotta look fly asf out on the town) as well as cute everyday clothes. And omg SHOES! Plus, anytime I have had a question or issue they always get back to me promptly and have always resolved my issues.

Date of experience: August 19, 2019
GB
1 review
0 helpful votes
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Great customer service
August 20, 2019

Bought some boots and they were faulty, they have arranged to send me a new pair, no hassle no stress. I'm a happy customer, thanks Imani! X

Date of experience: August 19, 2019
TT
1 review
0 helpful votes
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My experience with dollskill has been nothing but A+ customer service and good quality products. Besides the fact that dollskill is one of those stores that has the most unique and creative clothing, which I love, they also handle their customers very well.

My first dollskill product came around my birthday (June 30th) 2019 and it was a black latex skirt. The quality was totally worth your money and it fits true to size.

I also won a Giveaway from dollskill and even when I thought I couldn't reach them to retrieve my gift because their ig DMs were giving trouble, they reached out to me! They commented in one of my posts; and I quote by saying "hey babe our DMs are being weird AF right now. Can you shoot us an email saying you won the OOTD? *******@dollskill.com " if that isn't excellent customer service then I don't know what is!

Additionally, with all of that, I realized that anytime I emailed dollskill, I always got a response within a few hours and I appreciate such fast replies very much.

So overall my review of dollskill is that it is BOMB.COM.

P.S.: For further proof of my testimony, just check my ig *******@kerahlyn_marie

Date of experience: August 19, 2019
Georgia
2 reviews
0 helpful votes
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Kaylin was super helpful and awesome! I was accidentally sent the wrong pair of shoes but Kaylin quickly resolved the problem in the best way possible! Definitely love this business and it's people :D

Date of experience: August 19, 2019
Minnesota
2 reviews
0 helpful votes
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Had an issue with my order and it was resolved speedy and professionally. Pleased. Will shop here again.

Date of experience: August 19, 2019
New Mexico
1 review
0 helpful votes
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They Care!
August 19, 2019

Kayla in customer service was so patient getting directing me to a coupon AND helping me select the right size! I felt her get happy for me when my order worked out grand! Thank you so much!

Date of experience: August 19, 2019
New York
1 review
0 helpful votes
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Great customer service
August 19, 2019

Paige in customer service was great in helping me to resolve an issue with one of my orders. I love the unique merchandise at Dolls Kill, and I appreciate the support I get from the team when I have any concerns.

Date of experience: August 19, 2019
Florida
1 review
0 helpful votes
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So helpful!
August 19, 2019

They helped me with my shipping issue immediately! I'm very grateful for the workers because without their help I would have been in a very difficult situation!

Date of experience: August 18, 2019
Greece
1 review
0 helpful votes
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Very helpful stuff
August 19, 2019

I had a problem with my shipping method and they helped me asap.It was a matter of few moments to solve the problem.

Date of experience: August 18, 2019
Florida
2 reviews
0 helpful votes
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Great Costumer Service
August 19, 2019

I am always grateful for their excellent service and prompt responses, they are the best site to online shopping.

Thanks to Nicole, Kayka and Brenna for the good service xx

Date of experience: August 18, 2019
Colorado
1 review
0 helpful votes
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Ive shopped with dolls kill many times and yesterday was the first time ive ever recieved a damaged product so i texted them and immediately they responded and gave me a full refund without having to return the product. They are sooo sweet and really care about their customers and business. They are definitely one of my all time favorite online stores ive ever bought from

Date of experience: August 17, 2019
Oregon
1 review
0 helpful votes
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Dolls Kill is my go to site. Discovered this store and have loved just about everything I've ordered. And when something doesn't fit right or has an issue, the dollskill team is quick to help and is very friendly. Always looking forward to seeing new products.

Date of experience: August 16, 2019
Canada
1 review
0 helpful votes
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First time customer here. I bought a pair of shoes that didn't fit. Dollskill went above and beyond to make sure I am a happy return customer! So grateful for this real human business interaction. Thanks Dollz!

Date of experience: August 16, 2019
California
1 review
0 helpful votes
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DollsKill is truly amazing! They always have the very unique products Im looking for, and if they run out, theres always an option to restock. I dress very differently than a lot of people I know, and their boutique has tons to offer someone like myself. They even carry brands that I cant easily buy in the US. They are the only brand that makes me feel not so alone in the world. They dress me in avantgarde fashions from head to toe year round, and I dont even have to leave my house. However, they did just open up a shop near me! If I ever have to exchange for a smaller size, the exchange is quick and easy. I really appreciate their wonderful service and products! Big love to DollsKill for working in their own direction. Love you bb!

Date of experience: August 16, 2019
California
1 review
0 helpful votes
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Pretty sure absolutely anyone can find something to absolutely love from this brand. Every time I click purchase I eagerly wait for my package to arrive. I love the unique styles this company offers not to mention there is always something new to love!

Date of experience: August 16, 2019
Utah
1 review
0 helpful votes
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They have been so helpful and fast anytime I needed help. I messed up my address one time and they were so quick they got it changed before it go sent out. Everything is very smooth and they always keep you updated on your orders and anything else you have going on with them.

Date of experience: August 16, 2019
Washington
1 review
0 helpful votes
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The customer service staff at dolls kill is the best i've ever talked to! Super fast and helpful replies! They really do an amazing job!

Date of experience: August 16, 2019
Massachusetts
1 review
0 helpful votes
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Dolls Kill Kills It!
August 17, 2019

One of my absolute favorite stores. I love to shop all the super black and gothic clothes that they curate from so many of my fave brands around the world. + they throw in goodies every once in awhile! What sweethearts! DK are babes, and I super appreciate it.

Date of experience: August 16, 2019