business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Always amazing
August 23, 2019

Dollzkill will always be my favourite! They're so quick with their support and deliveries! And the quality is ALWAYS amazing! And omg they're probably the kindest company out there! So much love for them!

Date of experience: August 21, 2019
California
1 review
0 helpful votes
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DollsKill's online retail boutique has a great selection of clothes and shoes from both well-known brands and smaller independent retailers and designers. I have purchased from DollsKill primarily for attire for Burning Man for the last two years and have been tremendously satisfied with my purchases. Their customer service team is incredibly helpful and attentive.

Date of experience: August 21, 2019
Virginia
1 review
0 helpful votes
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Im notified
August 23, 2019

I was confused about the processing bc it took so long but Paige helped she's very nice too props to her.

Date of experience: August 21, 2019
NL
1 review
0 helpful votes
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This online shop is all about the service and delivering awesome products. Even if there is a complication with the product or whatever, they will help you and are totally friendly! I'm from the Netherlands and importing products can be a trouble. But i LOVE shopping at Dollskill!

Date of experience: August 21, 2019
California
1 review
0 helpful votes
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Dolls kill is by far the best store with the best customer service; no other shop takes better care of its customers. I love y'all so much
Xoxo

Date of experience: August 21, 2019
Illinois
2 reviews
0 helpful votes
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Great Customer Service
August 23, 2019

I've ordered a few times and although some of the orders have had problems, they always get resolved. I have to say, the customer service for Dolls Kill is incredible. Oh, and the clothes are cute too!

Date of experience: August 21, 2019
Kansas
1 review
0 helpful votes
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LUVZ THIS STORE BABEZ
August 23, 2019

Dolls Kill is one of the only sites to provide truly nostalgic feeling clothing from the 90's era. Their customer service is always on point, and very speedy and helpful. I'll continue to shop with them and enjoy their delightful products. <3

Date of experience: August 21, 2019
Switzerland
1 review
0 helpful votes
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I'm always very happy with the things I buy here. They arrive 95% on time and I love the big selection very much! :) i really appreciate this shop.

Date of experience: August 20, 2019
Illinois
1 review
0 helpful votes
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I love Dolls Kill! They have the perfect, bold outfits. Dazzling pieces from head to toe! I am so happy they have a Plus size/curvy section, which they filled me in about via FB MESSENGER! Shop here!

Date of experience: August 20, 2019
Illinois
1 review
0 helpful votes
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Ashely IS AMAZING
August 20, 2019

So i wanted the sheriff boots (pink) and I thought i missed the restock and ashley was SO SWEET and explained to me the process of a partial restock vs. a full restock and let me ask twenty questions without every being sassy, snarky, annoyed, etc. and i've bothered y'all on instagram and called in about these dang boots (lol plz restock the pink sheriff shine boots-size 11 :)) and i just really appreciate how in depth y'all go with your customer care.

Date of experience: August 20, 2019
Nevada
1 review
0 helpful votes
Follow Moran p.
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The customer service was really helpful and nice They helped me a lot and quick!
I love this company and the clothes are amazing!

Date of experience: August 20, 2019
Germany
1 review
0 helpful votes
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Best. Website. EVER
August 20, 2019

I can't even fully express into words how much I love Dolls Kill. When I discovered it over a year ago, I wanted EVERYTHING. To this day I check it everyday to peep the newest stuff. They have awesome brands at affordable prices, Their sales are epic, and they have them often. Everything I've ever bought I've been extremely satisfied with, never had to return anything ( just check out their size charts and follow what they say in terms of fit and you can't go wrong) and I constantly get compliments on the products I get from them.

Date of experience: August 20, 2019
Texas
1 review
0 helpful votes
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Help with my mistake
August 20, 2019

I mistakenly entered an old address into the shipping information, and I reached out via text to customer service. They were very prompt in answering my questions and correcting my mistaken shipping address. I appreciate this fast and convenient customer service option.

Date of experience: August 20, 2019
Canada
1 review
0 helpful votes
Follow Nicolette p.
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Always be a loyal customer to dolls kill. Have been for a few years now. I love buying unusual and fun fashion that is one of a kind. I have an outgoing fashion esthetic and Dolls kill provides beautiful types of fashion I can add to my vast clothing collection. Im huge on graphics and they provide great ones. I Love them! Plus theyre almost daily up to date and its really fun browsing their website. Its my most favorite link to browse

Date of experience: August 20, 2019
Switzerland
1 review
0 helpful votes
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Easy site to navigate on! Easy to order, and a lot to choose from! Something for everyone! Good prices!
Customer service ON TOP! Tried Instagram and email!
Paige got my back A extra gold star there!
My shopping experience 100% happy!
5 stars from me!

Date of experience: August 20, 2019
Colorado
1 review
0 helpful votes
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BLING BOOT FEVER
August 20, 2019

I was so excited to get my bling boot, I freaked out and accidentally bought two pairs. The dolls responded to my text within 10 minutes and refunded my card.

Date of experience: August 20, 2019
Wisconsin
1 review
0 helpful votes
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A+ Chat With Janie
August 20, 2019

Janie was great in live chat. She researched what I was asking about and followed up with me via email later in the day. It's really great when customer service makes the effort to double-check information to ensure what they are saying is totally accurate.

Date of experience: August 20, 2019
GB
1 review
0 helpful votes
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Dollskill always offers great product choice and unrivalled customer service, the advisors have always surpassed my expectations.

Date of experience: August 20, 2019
Michigan
1 review
0 helpful votes
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While they only provide store credit for returns, they respond quite quickly to emails and concerns. I was very happy with my service and ease of return. I only wish the shipping didn't take so long, but not their fault.

Date of experience: August 20, 2019
Minnesota
1 review
0 helpful votes
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Lovely.
August 20, 2019

I had mistyped my address information and when i reached out with my concern, the customer service was quick and helpful. First time i can say it was a nice experience dealing with customer service.

Date of experience: August 20, 2019