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Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
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Dollzkill will always be my favourite! They're so quick with their support and deliveries! And the quality is ALWAYS amazing! And omg they're probably the kindest company out there! So much love for them!
DollsKill's online retail boutique has a great selection of clothes and shoes from both well-known brands and smaller independent retailers and designers. I have purchased from DollsKill primarily for attire for Burning Man for the last two years and have been tremendously satisfied with my purchases. Their customer service team is incredibly helpful and attentive.
I was confused about the processing bc it took so long but Paige helped she's very nice too props to her.
This online shop is all about the service and delivering awesome products. Even if there is a complication with the product or whatever, they will help you and are totally friendly! I'm from the Netherlands and importing products can be a trouble. But i LOVE shopping at Dollskill!
Dolls kill is by far the best store with the best customer service; no other shop takes better care of its customers. I love y'all so much
Xoxo
I've ordered a few times and although some of the orders have had problems, they always get resolved. I have to say, the customer service for Dolls Kill is incredible. Oh, and the clothes are cute too!
Dolls Kill is one of the only sites to provide truly nostalgic feeling clothing from the 90's era. Their customer service is always on point, and very speedy and helpful. I'll continue to shop with them and enjoy their delightful products. <3
I'm always very happy with the things I buy here. They arrive 95% on time and I love the big selection very much! :) i really appreciate this shop.
I love Dolls Kill! They have the perfect, bold outfits. Dazzling pieces from head to toe! I am so happy they have a Plus size/curvy section, which they filled me in about via FB MESSENGER! Shop here!
So i wanted the sheriff boots (pink) and I thought i missed the restock and ashley was SO SWEET and explained to me the process of a partial restock vs. a full restock and let me ask twenty questions without every being sassy, snarky, annoyed, etc. and i've bothered y'all on instagram and called in about these dang boots (lol plz restock the pink sheriff shine boots-size 11 :)) and i just really appreciate how in depth y'all go with your customer care.
The customer service was really helpful and nice They helped me a lot and quick!
I love this company and the clothes are amazing!
I can't even fully express into words how much I love Dolls Kill. When I discovered it over a year ago, I wanted EVERYTHING. To this day I check it everyday to peep the newest stuff. They have awesome brands at affordable prices, Their sales are epic, and they have them often. Everything I've ever bought I've been extremely satisfied with, never had to return anything ( just check out their size charts and follow what they say in terms of fit and you can't go wrong) and I constantly get compliments on the products I get from them.
I mistakenly entered an old address into the shipping information, and I reached out via text to customer service. They were very prompt in answering my questions and correcting my mistaken shipping address. I appreciate this fast and convenient customer service option.
Always be a loyal customer to dolls kill. Have been for a few years now. I love buying unusual and fun fashion that is one of a kind. I have an outgoing fashion esthetic and Dolls kill provides beautiful types of fashion I can add to my vast clothing collection. Im huge on graphics and they provide great ones. I Love them! Plus theyre almost daily up to date and its really fun browsing their website. Its my most favorite link to browse
Easy site to navigate on! Easy to order, and a lot to choose from! Something for everyone! Good prices!
Customer service ON TOP! Tried Instagram and email!
Paige got my back A extra gold star there!
My shopping experience 100% happy!
5 stars from me!
I was so excited to get my bling boot, I freaked out and accidentally bought two pairs. The dolls responded to my text within 10 minutes and refunded my card.
Janie was great in live chat. She researched what I was asking about and followed up with me via email later in the day. It's really great when customer service makes the effort to double-check information to ensure what they are saying is totally accurate.
Dollskill always offers great product choice and unrivalled customer service, the advisors have always surpassed my expectations.
While they only provide store credit for returns, they respond quite quickly to emails and concerns. I was very happy with my service and ease of return. I only wish the shipping didn't take so long, but not their fault.
I had mistyped my address information and when i reached out with my concern, the customer service was quick and helpful. First time i can say it was a nice experience dealing with customer service.
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service