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Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
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DollsKill has endlessly left my shook. They always have the cutest fits and wonderful customer service!
After hearing about dolls kills product quality from a friend I thought I'd order myself something to see what the fuss is all about!
I ordered my item but couldn't find my order confirmation. I contacted the team at Dolls Kill and got a response from Angelica wanting to help sort out my issue. The communication back and forth was quick and super friendly and reassuring. Angelica looked through orders on her side and was able retrieve my order confirmation she sent it through to me!
Cannot fault this process at all!
Ant wait to receive my item
I've loved dollskill for years and it is and will always be my number one. The shipping is always fast and on time, they are always on top of fixing any mistakes if there are any. The customer service is super helpful and very fast and the clothes and shoes are always great quality for a really fair price.
I love their clothing selection and payment options.
The quality is consistent, and I have had good experiences with customer service.
I had some concerns about shoe sizes and they helped me with all of my questions making easy for me. Love how they took their time to get back to me.
I will always shop at dolls kill!
They have the best employees and customer vervice that keep you hooked!
I could not believe how fast I got a response from customer service when I needed to update my address - I literally had my issue resolved in less than 5 minutes! I don't think any other store could have done it so fast - friendly and efficiently! Thank you so much!
From the Awesome products they sell to the GREAT customer service and the Super Fast shipping, hands down Dolls Kill is the best place to shop for ALL your Festival, Concert, Show, Rave, Party and even Daily outfits, accessories and shoes. I absolutely love this site. Thank you Dolls Kill, keep slaying.
You guys are great I got really good service and the shipment is really fast and the quality of the things is great thank you so much for the kind care
Had a question on sizing... expected a response within 24 hours. Got it in MINUTES! Personal... friendly... what a GREAT first impression! <3
Dollskill always ship quickly to Australia, their clothing is very high quality, and I always receive positive comments on my clothing from them. I have purchased many times and have never been disappointed.
Love DK, the stuff us rad and the customer service is top notch. My shipping address wasnt correct so I contacted them via text and it was resolved almost immediately
I ordered some shoes and a pants chain. Got the shoes, the pants chain didn't come but I got some earrings instead. Texted customer service Saturday about it, Paige replied Sunday and told me that they'd see if they had the item I was missing, and the chain reshipped for free Monday, and I got to keep the earrings. And the whole time, I felt like my problem was being listened to, I know customer service can often be really cold and course but Paige was super warm and friendly, and as someone with anxiety, it felt really comforting to talk to her and know my problem was gonna be taken care of. 10/10, will shop again.
Honestly, the service here is amazing. I was searching for something very specific and was having some issues finding it. So I messaged them through their Facebook and within 24 hours I got a response with exactly what I was looking for! It was amazing. I attached the picture of the shirt I was looking for but was struggling to find.
Dolls Kill's customer service was very helpful and fast responding, they also make it very personable. I will order from here again knowing they are willing to help!
Love love all the stuff, as cool as they look on the website! The service is awesome! Super prompt and super friendly team!. Leah from customer service was super helpful!
Dolls Kill I love you guys so much thank you for being so body positive and constantly advertising with plus size women and I love your products thanks again and have a great day!
Dollskill clothing, customer service, and fast shipping never fails to amaze me! I just wish i lived in LA to be able to work there!
This just has greatttt quality. I recommend this site to all my friends. The customer service is fantastic and shipping is fast
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service