business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow KelliAnn E.
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Such a cute shop!
August 29, 2019

DollsKill has endlessly left my shook. They always have the cutest fits and wonderful customer service!

Date of experience: August 27, 2019
Australia
1 review
0 helpful votes
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After hearing about dolls kills product quality from a friend I thought I'd order myself something to see what the fuss is all about!
I ordered my item but couldn't find my order confirmation. I contacted the team at Dolls Kill and got a response from Angelica wanting to help sort out my issue. The communication back and forth was quick and super friendly and reassuring. Angelica looked through orders on her side and was able retrieve my order confirmation she sent it through to me!
Cannot fault this process at all!
Ant wait to receive my item

Date of experience: August 27, 2019
Washington
1 review
0 helpful votes
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Best $#*!ing store
August 29, 2019

I've loved dollskill for years and it is and will always be my number one. The shipping is always fast and on time, they are always on top of fixing any mistakes if there are any. The customer service is super helpful and very fast and the clothes and shoes are always great quality for a really fair price.

Date of experience: August 27, 2019
Michigan
1 review
0 helpful votes
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Great clothes!
August 29, 2019

I love their clothing selection and payment options.

The quality is consistent, and I have had good experiences with customer service.

Date of experience: August 27, 2019
California
1 review
1 helpful vote
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I had some concerns about shoe sizes and they helped me with all of my questions making easy for me. Love how they took their time to get back to me.

Date of experience: August 27, 2019
California
1 review
1 helpful vote
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I will always shop at dolls kill!
They have the best employees and customer vervice that keep you hooked!

Date of experience: August 27, 2019
New York
1 review
1 helpful vote
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I could not believe how fast I got a response from customer service when I needed to update my address - I literally had my issue resolved in less than 5 minutes! I don't think any other store could have done it so fast - friendly and efficiently! Thank you so much!

Date of experience: August 27, 2019
New York
1 review
0 helpful votes
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A+
August 29, 2019

Great customer service! Really helpful in resolving my issue quickly. Really fast communication and service.

Date of experience: August 27, 2019
New York
1 review
1 helpful vote
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Just Amazing!
August 27, 2019

From the Awesome products they sell to the GREAT customer service and the Super Fast shipping, hands down Dolls Kill is the best place to shop for ALL your Festival, Concert, Show, Rave, Party and even Daily outfits, accessories and shoes. I absolutely love this site. Thank you Dolls Kill, keep slaying.

Date of experience: August 27, 2019
Israel
1 review
1 helpful vote
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You guys are great I got really good service and the shipment is really fast and the quality of the things is great thank you so much for the kind care

Date of experience: August 27, 2019
Illinois
1 review
0 helpful votes
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Had a question on sizing... expected a response within 24 hours. Got it in MINUTES! Personal... friendly... what a GREAT first impression! <3

Date of experience: August 27, 2019
Australia
1 review
8 helpful votes
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Clothing order
August 27, 2019

Dollskill always ship quickly to Australia, their clothing is very high quality, and I always receive positive comments on my clothing from them. I have purchased many times and have never been disappointed.

Date of experience: August 26, 2019
Indiana
1 review
1 helpful vote
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Love DK, the stuff us rad and the customer service is top notch. My shipping address wasnt correct so I contacted them via text and it was resolved almost immediately

Date of experience: August 26, 2019
Arizona
1 review
1 helpful vote
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I ordered some shoes and a pants chain. Got the shoes, the pants chain didn't come but I got some earrings instead. Texted customer service Saturday about it, Paige replied Sunday and told me that they'd see if they had the item I was missing, and the chain reshipped for free Monday, and I got to keep the earrings. And the whole time, I felt like my problem was being listened to, I know customer service can often be really cold and course but Paige was super warm and friendly, and as someone with anxiety, it felt really comforting to talk to her and know my problem was gonna be taken care of. 10/10, will shop again.

Date of experience: August 26, 2019
Canada
1 review
0 helpful votes
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So Beyond Helpful
August 27, 2019

Honestly, the service here is amazing. I was searching for something very specific and was having some issues finding it. So I messaged them through their Facebook and within 24 hours I got a response with exactly what I was looking for! It was amazing. I attached the picture of the shirt I was looking for but was struggling to find.

Date of experience: August 26, 2019
Florida
1 review
0 helpful votes
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Dolls Kill's customer service was very helpful and fast responding, they also make it very personable. I will order from here again knowing they are willing to help!

Date of experience: August 26, 2019
Lebanon
1 review
0 helpful votes
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Love love all the stuff, as cool as they look on the website! The service is awesome! Super prompt and super friendly team!. Leah from customer service was super helpful!

Date of experience: August 26, 2019
Texas
1 review
1 helpful vote
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Dolls Kill I love you guys so much thank you for being so body positive and constantly advertising with plus size women and I love your products thanks again and have a great day!

Date of experience: August 26, 2019
Texas
1 review
1 helpful vote
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Impeccable
August 26, 2019

Dollskill clothing, customer service, and fast shipping never fails to amaze me! I just wish i lived in LA to be able to work there!

Date of experience: August 25, 2019
Ohio
1 review
0 helpful votes
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This just has greatttt quality. I recommend this site to all my friends. The customer service is fantastic and shipping is fast

Date of experience: August 25, 2019