business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
grey star
grey star
grey star
grey star
grey star

Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Reese N.
Unfollow Reese N.
Send Message
Share Review
Report Review

They are just the absolute best! They sell Lovely clothes that anyone can rock, and if you ever need help with an order or have any questions regarding your order, they are eager to help in whatever way they can! <3 I love Dolls Kill!

Date of experience: October 2, 2019
Virginia
1 review
0 helpful votes
Follow Nancy D.
Unfollow Nancy D.
Send Message
Share Review
Report Review

They went above and beyond for my order when it was delayed for almost two weeks and managed to get the warehouse to push my order! As soon as it shipped it came in two days and was personally delivered to my front door. (I live in an apartment complex where packages typically are delivered to our leasing office instead of the door so it was a nice surprise!)

Date of experience: October 2, 2019
Germany
1 review
0 helpful votes
Follow Courtney A.
Unfollow Courtney A.
Send Message
Share Review
Report Review

Got a pair of koi footwear boots and the platform had came off the bottom of the shoe, and jemma was super helpful and fixed the issue. Anytime I've ever had to email y'all you have literally the best customer service hands down and I order alooot so thank you so much

Date of experience: October 2, 2019
Australia
1 review
0 helpful votes
Follow Bellatrixx L.
Unfollow Bellatrixx L.
Send Message
Share Review
Report Review

I ordered some one-piece lingerie items that weren't on the size guide and the one that arrived first was too short because I'm so tall. I contacted customer support and Marina went above and beyond to help me out. She contacted the clothing warehouse to get the exact measurements of the items for me when she could've just said she didn't have the measurements. I've never had a bad experience with Dollskills customer support.

Date of experience: October 2, 2019
Spain
1 review
0 helpful votes
Follow Nuria F.
Unfollow Nuria F.
Send Message
Share Review
Report Review

Very fast help
October 2, 2019

Something was miss in my package and they answer me very quik, and solve the problem
Satisfactorily, good job!

Date of experience: October 2, 2019
Washington
1 review
0 helpful votes
Follow selene r.
Unfollow selene r.
Send Message
Share Review
Report Review

Very helpful and kind
October 2, 2019

I ordered an item and it took over a month for me to see any shipping progress, Tifani was very kind and helped me know what was going on with it!

Date of experience: October 1, 2019
Florida
1 review
0 helpful votes
Follow Ally W.
Unfollow Ally W.
Send Message
Share Review
Report Review

Customer service ON POINT. I've bought from this brand endless times and my shipment always comes on time and even when I made a mistake with my address they fixed it no problem. Super reliable and great styles. Dolls Kill is the

Date of experience: October 1, 2019
Louisiana
1 review
0 helpful votes
Follow Jazzy H.
Unfollow Jazzy H.
Send Message
Share Review
Report Review

Absolutely without a shadow of doubt, Dolls Kill is my number one go to site when I want unique, "out of the box"; over the top clothing! The clothing are trendy and fashion forward, especially for a daring individual such as myself who LOVEs to play with colors! The website has easy navigation, fast checkout, and quick simple (painless) returns! Need I say more, on yes, might I add that there's an option for Afterpay (payments in increments). The quality of the products are great and customer service ROCKS! If you haven't purchased from Dolls Kill, you're missing out! Oh one last thing, SALES galore! With that being said, ENJOY Loves, you can thank me by being fierce and owning your looks! (*_*) (Note: I'm just a ecstatic, loyal, customer who wanted to share, I'm not employed by the company nor am I receiving an incentives for my review, (for those who may wonder)!

Date of experience: October 1, 2019
Canada
1 review
0 helpful votes
Follow Madison F.
Unfollow Madison F.
Send Message
Share Review
Report Review

Astonishing
October 2, 2019

I got some boots and socks, as well as a skirt and I'm in love! Quality is amazing, and just overall them helping me with service is outstanding.

Date of experience: October 1, 2019
Denmark
1 review
0 helpful votes
Follow Vanessa G.
Unfollow Vanessa G.
Send Message
Share Review
Report Review

Great customer service
October 2, 2019

I had to return something because i didn't fit. When you return something you get store credit. When i hadn't gotten my credit within the days you usually get it I contacted customer service and they figured it out really fast. Great service

Date of experience: October 1, 2019
New York
1 review
0 helpful votes
Follow jodi n.
Unfollow jodi n.
Send Message
Share Review
Report Review

Love Dolls Kill!
October 2, 2019

I love this website sosoososo much! Their clothes are great quality and very reasonable prices! And they have layaway now! The looks and customer service are amazing!

Date of experience: October 1, 2019
California
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Send Message
Share Review
Report Review

Well hello, Dolly!
October 2, 2019

My daughter was thrilled with her purchase and the Dolls were great to deal with. We are very likely to be loyal customers in the future.

Date of experience: October 1, 2019
Washington
1 review
0 helpful votes
Follow Kara T.
Unfollow Kara T.
Send Message
Share Review
Report Review

Awesome selection of very unique clothing, accessories, shoes, etc. If you havent shopped here... you're missing out!

Date of experience: October 1, 2019
Illinois
1 review
0 helpful votes
Follow Carla R.
Unfollow Carla R.
Send Message
Share Review
Report Review

Miss Yurixie was super sweet and super helpful with everything I needed. You guys always have top notch customer service.

Date of experience: October 1, 2019
Canada
1 review
0 helpful votes
Follow Rachael S.
Unfollow Rachael S.
Send Message
Share Review
Report Review

So I love Dolls Kill and can drop way too much money on them XD When my last package arrived at my apartment it had a big tear in it. I was super dismayed to find that three smaller items were missing. I contacted Customer Service and they very kindly sent me replacement items, and even helped when it later appeared as if the replacement package itself had been lost...! I've got my goodies safe and sound now and I can't wait for my next Dolls Kill purchase,

Lindsay, Elisa, and Kaylin helped me during this process and are beyond awesome! <333

Date of experience: October 1, 2019
New Mexico
1 review
0 helpful votes
Follow Valerie D.
Unfollow Valerie D.
Send Message
Share Review
Report Review

I ordered a jacket in the wrong size and they also helped me return in. They answered all of my questions and I had no problem being patient. Dolls kill probably has the best customer service and easy to use website. Will buy from them again <3

Date of experience: October 1, 2019
Germany
1 review
0 helpful votes
Follow Juliana A.
Unfollow Juliana A.
Send Message
Share Review
Report Review

I had an issue with my order because I had moved and forgotten to change my shipping address.

I quickly got an answer and help from someone very sweet at customer service.
Very happy with how quickly this was resolved. <3

Date of experience: October 1, 2019
Texas
1 review
0 helpful votes
Follow Diana S.
Unfollow Diana S.
Send Message
Share Review
Report Review

(:
October 1, 2019

The reason I'm giving it 4 stars is because they sent me someone else's order & they sent my order to someone else):
I received my package on 9/27, none of the stuff in there was correct. So I contacted dollskill thru the chat. I explained what happened & they emailed me asap. Kaylin was the one that helped me out so thank you. She emailed me with info. She placed a resend order for my items but sadly one was out of stock but she refunded me with store credit. Kaylin was very helpful. My correct item was shipped on 9/30 & eta for delivery is on 10/3, which is pretty quick!
I also needed help with my sizing because I was confused but they helped me out. Customer service is pretty good!

Date of experience: October 1, 2019
Israel
1 review
0 helpful votes
Follow MAYA l.
Unfollow MAYA l.
Send Message
Share Review
Report Review

Very much waiting to order from you. Looking forward to the good
3>

Date of experience: October 1, 2019
Greece
1 review
0 helpful votes
Follow maria S.
Unfollow maria S.
Send Message
Share Review
Report Review

They're lovely
September 30, 2019

Very kind and helpful. They helped me very much and they did not have me waiting they answered very quickly they are professionals

Date of experience: September 30, 2019