Yurixie helped me get my order straightened away super quick. They were super sweet and really solidified Dolls Kill as an awesome company!

I've ordered from dollskill.com several times now. They have a cool/fun variety of stuff to choose from and their sales can be pretty good too. My items have shipped fairly quickly. I LOVE some of the shoes that I've gotten from there. For the items that I wasn't fond of, the return process was simple and easy to track online. Recently, when my store credit didn't show up within a couple weeks of return delivery, I contacted customer service and they provided the store credit the same day. This company is easy to work with & their website is easy to navigate as well. Thank you! :)

Placed an order on the 14th to be absolutely sure I had a specific costume to match my friends for an event on the 22nd. On the 18th I see that my order hasn't shipped yet, so I call and am told not to worry - it was shipping that day and would arrive on the 21st. So I call today, the 21st, because I see that there's still no tracking info. Turns out no, it STILL hasn't even left the warehouse.

When I expressed how upset I was, given that I'd be the only person not wearing a matching Halloween costume with my friends despite having ordered it a week ago, and the fact that a customer service rep had given me misinformation so I didn't even know to try to figure something else out (still believing I'd get my order in time), the company's only offer was to cancel the order and refund my purchase price. Wow thanks.

Been ordering from Dolls Kill for a long time now and always received the best possible handling and support. Apart from their **DAMN AMAZING PIECES**, the customer service is top notch and any time I needed something, I got help right away from some really lovely people. Love ya guys! XOXOXOXO

I don't even need an entire paragraph to describe my experience as astronomical. Celina has helped me at EVERY turn, with many worries my order would not make it in time for my event after being returned to sender, Celina did everything in her power to make things right. And I couldn't be more satisfied. The response time to email inquiries is immaculate. We exchanged 18 emails and it was all within sufficient time. No wait at all. It felt like she really cared about my issue. Much love to the dollskill family!

They service is very reliable and honest. The store has an incredible clothing experience! Lov it! I bought many things shipped to Italy, and the carrier had some issues with my package and lost it, but the customer service of Dolls Kill managed everything very quickly and I got a new shipment. It was a really good service.
They have lot of interesting brands. Also the matching suggestion are always an inspiration. I found my stile, my Doll, and it is a source of ideas. Makes me always in a good mood to shop.

I live in Mexico, where most other online stores won't deliver, and if they do, it often doesn't arrive. Dollskill always send me what I order, and it arrives on time. I love the unique pieces that I can't find anywhere else, and they have the most unbelievable flash sales. The customer service people are super friendly. It's not like talking to an automated reply: these guys aim to please and do such a fantastic job. Our dance company uses a lot of dollskill pieces in our shows, and they withstand the sweat, the constant washing, and the quick changes. Highly recommended!