They were really kind when going about helping me with an issue I had with one of my orders, it wasnt immediate help but that really didn't bother me any. It was solved within the same day I found the issue so that's great to me!

I was planning for the Halloween Photoshoot and I found out there is one of the hottest brand exist in this world. Which is you! Dolls Kill. Thanks for making these gorgeous garment and I will let my model rocking your items in the future!

I had some questions of a web product.

They helped me very quickly and now everything is fine.

Thanks to the amazing support for helping me!

Great service
Fast delivery
Quality products
Those boots tho...
Fast response from customer service
Easy returns

I ordered a couple of items and typed the wrong address! Fortunately in less than a day they sorted everything out very quickly! Elisa is a sweetheart!

Really loving the costumer service and the shop. I bought three times in this web, they have a lot of things you can't really find in other places, and they are always super nice and cute when you have a problem.

It's been twice that I just have put the wrong direction, because I move a lot, and they help me super fast, they cancel and return my money so I can do the order again.

So I think everything is perfect.~

I honestly couldn't recommend Dolls Kill enough! I got sent the wrong shoes by accident and within a day they had the correct ones sent out to me. I am so impressed with their customer service, it's the best I have ever received!
The quality of their shoes is absolutely amazing too (creepers) and I will *******% be buying a lot more from them in the future! <3

I ordered a pair of boots with Dollskill.com. Unfortunately, they were the wrong size. Since they were out of stock for weeks, I decided to reach out and seek for a proper solution. All girls from the customer service were really wiling to help me. Eventually, they offered me the exception of a refund instead of the store credit!

I would definitely consider ordering with Dollskill.com!

I had the best experience with the online team members helping me with my returns! So sweet and patient with me, and so incredibly understanding. Will definitely continue to shop the site

Had a few issues w ordering at peak time so my package was delayed by a week but the ladies were super cool & replied to all my panic attack and meltdown messages these ladies are amaaaazing ADORABLE earrings and even better goth gear

Had issues about a lost package that had been worrying me (ended up opposite end of the globe for some reason) quickly and nicely resolved :))

Fantastic customer service! Lovely people to communicate with and answered all my questions! Just fantastic overall!

I contacted support about a missing order and within 24hrs I heard back from Paige who fixed everything and gave me a store credit, Thank you!

I recently bought an outfit from dollskill and was unable to track it. I emailed the team about it and received excellent service from both Bree and Tiffany, who personally reached out to find my tracking link. This is very much appreciated.

I ordered the X Dolls Kill 1B60 Max boots that are a collab with Dr Martens and I am so pleased! What gorgeous boots and they shipped super fast! I nearly hugged the delivery guy! Awesome product and awesome service! Thank you!

I was sure i ordered a large for one of their halloween costumes, but i received a small. Amazingly, they have customer service to text? Fastest way to get your complaint or concern in! Halloween is tomorrow, so Kaylin, my CS rep, sent me a correct size with overnight shipping no charge! Endlessly appreciate their hardworking and FAIR customer service! Xoxo

Been buying clothes and shoes from dolls kill for a few years now and literally every time I'm so impressed with the quality of what I bought, the speed of shipping, the customer service, everything. Seriously love this site!