The company made a small error and sent me the wrong size. I usually have REALLY bad anxiety contacting customer service. Daniela was helpful from the time she answered the phone to the last email sent. She did exactly what she said she would and I am impressed! She checked the warehouse and got it shipped RIGHT OUT! I am in awe because I have never had such good customer service in my LIFE and I online shop almost everyday.

Excellent Customer service. I was answered promptly with 100% satisfaction in outcome. My return was processed fast without any hiccups

I am delighted with the unique selection of clothing and footwear in Dolls Kill, its one of my favourite shopping places. Whatever I ordered, arrived in Serbia, where I live, in 5-6 days and was even more beautiful than in a photo. I would love to praise staff as well, particularly Elisa, Marina and Cyia.

My daughter loves Dolls Kill merchandise. Besides having great fashion, their customer service is spot on!

I think it's great. It's so easy to use this website. Even if you have a baddie style or even a 80s/90s style.

Dolls Kill is rad and they get the zeitgeist unlike any other. They speak to the alt customer better than hot topic ever did. They are relevant and understand the young rebel (but also the young Britney) of our society. They know how to deliver the "stop scroll" effect on social media platforms Even if you don't shop there, you cannot sent their relevance within today's society.

Always look at the dollzkill items and create wishlist a mile and a haft long but never made the plunge because it is on the pricier side for me, but made the plunge and goddamn it's worth it! Great product and if something doesn't work exchange it out until you get your perfect fit! Definitely reach out to the team for questions, there amazing helpful and quick to respond!

Absolutely couldnt say better things about this company! I accidentally placed an order and they were amazing they refunded the money and they were so nice! Totally would reccomend 10/10

I sent a message to customer service and they IMMEDIATELY replied. The designs and clothing they make are gorgeous. As a plus sized female like myself it's hard to find "goth" styled clothing in my size but they made it happen. 10/10 recommend everyone shop at Dolls Kill.

Company is amazing had the wrong size boot sent to me and they let me keep the wrong pair and sent me the correct size! Sonia you are awesome

The customer service on Dollskill is great. The lady who assisted me was super kind and helped me out! They also have a great selection of merchandise and good prices! Thank you so much!

Dollskill has the most amazing customer service ever! They get back to you so so quickly and are always willing to answer all your questions luv luv luv them!

I have purchased many products from dollskill and the customer service is always great. Today I was helped by Holland, I asked about sizing and returns for an item. She replied to me very fast telling me their policies and how the item would fit. They are always looking out for the customers to make everyone happy and I love that!

I had an issue with a package not showing up and I immediately got a reply and help through text message. It was so appreciated!

I received a severely damaged pare of boots that got damaged in the mail and all I had to do was text the number on the site and I was helped in minutes and they replaced my package right away amazing costumer service definitely will be shopping again

Dolls Kill deserves a huge reward. They have great customer service and very fast shipping. If you ever need help or you have wonders, the girls that reply to you get back fast and they are so nice. Elisa especially has been great. She has a great attitude and a kind soul. She helped with all my problems and informed me of how fast my package was going to get to my house. I LOVE THIS SITE!

I had to return 2 pieces of clothing, but was worried my store credit wouldn't be processed quick enough and that I wouldn't be able to order something else in time for a special event coming up soon on NYE. I called their customer service line and they were sooo cool and made sure I got exactly what I needed in time for my event. So easy and helpful. Definitely recommend :)

I had received the wrong order (one pair of shoes vs three pairs of shoes and a dress), and I thought maybe there was a mixup. After a few brief emails back and forth, she informed me that she reordered everything for me for free! It shipped the next day. I really appreciate the fast response time and how helpful and kind she was. I'm so excited to receive my package. Thank you Dolls Kill! <3