business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business

Dolls Kill is an online boutique featuring a rebellious spirit and attitude, mixed with a bit of punk rock, goth, glam and festival fashion. Shop the latest trends with free shipping worldwide.


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Year Founded: 2010
Target Gender: men, women
Target Age Group: 13-18, 19-25

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284
Mexico
1 review
1 helpful vote
Follow Stephany V.
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You will not find a better place to buy clothes for festivals (and any occasion). Variety, quality, the best prices and brands are here. The customer service is excellent!

Date of experience: January 8, 2020
New York
1 review
0 helpful votes
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Best website!
January 10, 2020

Best website, awesome clothes and even better customer service! I literally shop on dollskill before I shop anywhere else. Me and my friends are obsessed.

Date of experience: January 8, 2020
Pennsylvania
1 review
0 helpful votes
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Great customer service
January 10, 2020

I ordered two pairs of shoes and unfortunately I was unhappy with both of them. I had to reach out to customer service for an issue and was responded to right away and got the exact help I was needing. I was having a hard time with the return process and Tiffani helped me through the whole thing. Really appreciated this. Thanks girl!

Date of experience: January 8, 2020
California
1 review
24 helpful votes
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Amazing Shop
January 8, 2020

I have been shopping with this company for a long time now, they have the cutest and most unique styles out there. They have been so nice to me about returns and exchanges, I'm always taken care of. A lot of their products unfortunately sell out too fast but i always sign up for their reminder emails and it tells me when the item i wanted comes back in stock and that's always a good thing. Love this company and see myself shopping on the site all the time!

Date of experience: January 8, 2020
Florida
1 review
0 helpful votes
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Excellent service
December 27, 2019

I've ordered from dolls kill a few times and always end up happy. I had an issue with a pair of shoes I ordered and Hillary was prompt in handled the situation perfectly! I will definitely continue to order from them.

Date of experience: December 26, 2019
Georgia
1 review
0 helpful votes
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I placed an order with Dolls Kill, and I am in love. They had a wonderful Black Friday sale where I got a pair of boots I'd been eyeing at other retailers for a STEAL! There was a slight discrepancy in my order by which a representative by the name of Sonia quickly resolved. I love my boots Dolls Kill, and thank you all for making your business about your customer! <3

Date of experience: December 26, 2019
California
1 review
0 helpful votes
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Customer Service
December 25, 2019

My experience with your customer service has always. Even fantastic! I have been working with Nicole recently and she has been so AMAZING and helpful!

Date of experience: December 24, 2019
New York
1 review
0 helpful votes
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It's good to order online and receive what you actually order. I am never disappointed I love dolls kill clothing, the quality are amazing and the shipping is extremely fast. I am a doll for life.

Date of experience: December 21, 2019
Canada
1 review
0 helpful votes
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Very cool style, very fast shipping I got everything in 2 days, its so close to holiday still get everything super on time, it was a surprise! Thank you Shoddy for creating this brand, I will keep coming back for Doll Kill, to keep my wardrobe interesting not dull and stay weird. Love everything I got from Doll Kill, just one small suggestion, if you can have specific measurement for each item would help so much, might be less exchange and return. I got everything exactly what shows on the website, good quality, I got my boots size right, got few oversized shirt-dress, on my normal size, and they are a bit too long for me... other than that, everything is perfect! XOXO. I got the Against all odds utility boots, its very cool, no idea when would I wear it, maybe I will wear it everyday. Love you Doll kill.

Date of experience: December 20, 2019
Panama
1 review
0 helpful votes
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I good fast answer from a representative, went over her time to help me. I couldn't return the item for my own reasons (I live to far away), but the treat from Yaritza was wonderful.
I am honored to be part of this amazing web shop.

Date of experience: December 20, 2019
Idaho
1 review
0 helpful votes
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I love dollskill
December 22, 2019

Absolutely love everything I purchase from the dolls kill website. Everything is package nicely and doesn't break the first time you wear it. Have purchased makeup, shoes and accessories. The makeup came in perfect condition. Obsessed with this company it's so hard not to spend all of money. Anyone making a purchase would not be disappointed.

Date of experience: December 20, 2019
Australia
1 review
5 helpful votes
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Unhappy
December 19, 2019

Very disappointed I ordered my products start of November and was given an estimated delivery date of 18th of December as it's a Christmas present for my daughter when it didn't turn up I messaged them and the next day recived a message saying it has been sent and I won't be getting till the 7th of January I'm am very disappointed and will definitely not be recommending or ordering again form this company

Date of experience: December 19, 2019
Canada
1 review
0 helpful votes
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I had ordered 4 items from Dolls Kills and one of them was the wrong item, I used the chat feature on the site to raise the issue and they quickly sent me the contact email and what i should include with it. Sent my confirmation # pictures of the wrong item and the bag tags and I got a response the next day apologizing for the error and that they would replace the item, I don't live in the U.S. so was super surprised that I received it in less than a week! Super appreciate how well this was handled :)

Date of experience: December 19, 2019
California
1 review
0 helpful votes
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Best Customer Service!
December 21, 2019

I had ordered the Club Exx Low Traitor Boots in a size 9. Shipping was extremely fast and i received the boots within 2 days of ordering! Unfortunately they were the wrong size! But beautiful boots! I emailed Customer service and within 48 hours the wonderful Yaritza emailed me back! Unfortunately they were sold out of my size :( they were able to give me store credit for the amount i paid and due to it being a mistake on their part told me to keep the boots as well! I received the store credit promptly and the beautiful boots will make a great gift!

Date of experience: December 19, 2019
California
1 review
0 helpful votes
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SHIPPING
December 21, 2019

I ordered a pair of sneakers boots n received them in two days. They r awesome.
I enjoyed doing business w/them.

Date of experience: December 19, 2019
Pennsylvania
1 review
0 helpful votes
Follow Ashley M.
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Dolls kill will forever be my favorite place to buy clothes, shoes and accessories. Everything is so trendy and on point I'm obsessed! My entire wardrobe is slowly becoming nothing but dolls kill clothing and I love it. Their shipping is also super fast and the customer service is great and so helpful whenever you need them. I've never had many issues with them or with shipping but when I did they always got back to me real quick and helped resolve my problem. Definitely recommend them 100% :))

Date of experience: December 19, 2019
Australia
1 review
0 helpful votes
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Efficient and helpful :)
December 19, 2019

The feedback and fast help I received was so great as they responded within 48 hours and were very lovely! I have had issues before with my order and the assistance I've been provided with has been awesome and incredibly efficient thus far :)

Date of experience: December 19, 2019
Australia
1 review
0 helpful votes
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Dolls kill
December 21, 2019

I love dolls kill, shout out to bree who has helped me through the ordering process
Always a positive experience with dolls kill

Date of experience: December 19, 2019
Canada
1 review
0 helpful votes
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Amazing customer service
December 21, 2019

Unfortunately my order is super delayed but when i contacted Dollskill, they were so incredibly kind and considerate. They refunded my shipping fee and sent me a new tracking link, and also explained what the situation was. Amazing amazing service

Date of experience: December 19, 2019
Canada
1 review
0 helpful votes
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I had purchased a pair of shoes during the Black Friday sale and was eagerly awaiting my package to arrive. It had been three weeks and my tracking number stopped updating. I contacted Dolls Kill to see if I could be issued a refund and was helped by Brooke. She was amazing! So helpful and attentive. She scheduled a replacement to be sent out to me right away! She needs a raise

Date of experience: December 19, 2019