We had a typo in our shipping address and thought our package was lost. Brooke tracked it down and issued us an immediate credit. She even stayed in touch over weekend hours when the website says that customer service is closed. She is so friendly and helpful! She makes it easy to shop at Dollzkill. Thank you!

They gave me back a refund as it was my fault I didn't read that there was only store credit and I got the shoes as a Xmas gift for my grand daughter. They were so nice to work with me. So appreciate that

After a slight issue to start with, Breanna helped me massively and got my problem sorted quickly and efficiently! I would definitely recommend and I shall be returning to this site.

I had an issue with a pair of shoes i ordered, they were quick to help offering me a solution with in one day! They were amazing, responsive and over all this one of the best customer service experience I had. <3

I have never experienced such good customer service online! They actually respond to your emails and do everything they can to help you

Quick delivery and service
Had an error in my order which which quickly refunded
Excellent customer service from Bree who quickly resolved this issue

NE PAS ACHETER SUR CE SITE, DON'T EVER BUY ON THAT ONLINE STORE! The clothes are not worth the price you're paying for. Then when you're from europe you have to add the custom tax plus the fed ex fees. And nothing is told about those taxes (20% of the bill) when you order.
To me they just scam.Don't trust that shop, don't ever order to them. All they want is to rip you off your money any way they can.

Dollskill is the best. Costumer service is amazing. I had a issue with my shipment, I contacted them and within minutes they responded and helped me. Resent my package in a timely manner with love <3 definitely will keep my business. Loveeee yalllll. And my outfit is LITT.

Dolls Kill rocks! Best service and the most incredible merch one can possibly buy online, we are in love

Dolls kill killz it in customer service and cool stuff. I misplaced my account info and they promptly helped me without having to go through 97 steps with passcode changes and extra brain damage.

There was an issue with my order and when I emailed them, they replied within 10 MINUTES and had resent me the wrong item within 24 HOURS. Amazing service as always and will definitely be shopping again!

If you want to drop $200 on a crystal lingerie body suit or just get something strappy and cute for $20, Dollskill has got you covered. Their style ranges from cutesy to edgy, and always provides unique and crazy options. I love getting Halloween costumes from here too! I included a photo of a crop top that I bought online for last year's costume.

I have been shopping on dolls kill for a few years now and they have always provided great customer service! Their store is my fave place to get new clothes and accessories as well! Whenever i have had a problem, their team has been sure to help me out to the best of their ability!

I went over the 30-day limit for returning but i was allowed to still return after that limit just so i would have a better experience:-) thank you!

I seen an ad online for a super cute heel but I didn't screenshot it or remember the name, so I messaged Dolls Kill and within seconds I got a reply from them and within minutes they had found the shoe I was looking for just from the colors I provided them! I can't wait to receive my heels from them!

I love shopping at Dolls Kill! Been ordering from their online site for years! My orders always arrive quickly and the customer service is wonderful whenever I need reach out for information on orders I place.