My friend is a huge fan of this site and so for her birthday she had put out some items she'd be interested in, I found the pair of shoes she really wanted and made the purchase! I was a complete dolt and forgot to change the shipment address, as even though I think the heels look great I will not be wearing them. SO, I emailed and Paige was able to change the shipment address very quickly to ensure she gets them on time! Thanks for the great service!