Dolls Kill

Honestly I was so upset that they had sent me the wrong order but I'm leaving 4 stars anyway because not only did I get a refund! They let me keep the shoes they sent to me in the wrong size. While I'm still a little sad I can't wear them I'll be able to give them to a friend. The customer service team was also super fast in responding to me and very helpful! I would still purchase from this site again.

I ordered some goodies and paid the extra for shipping because why not? I messaged asking about my order being shipped since it hadn't shipped yet. I didn't complain I'm patient but with out me even asking they refunded my shipping just because it would be a couple days later! That is amazing customer service! I'm a forever customer now! Great job! Not to mention all the awesome stuff they sell! I can't wait to get my boots and bag so I can order more lol 😂

Dolls Kill has got THE best looking collection of clothing I've seen anywhere. Whether you're an exotic dancer, goth chick, raver girl, fetish performer, or just like to play dress up... or maybe all those things like me, you'll be addicted! Awesome shoes and purses too. I love their unique styles; there's something for every mood. Bonus: Their customer service is super nice and helpful, yay!

First, I absolutely love my dress! First thing someone said was "you look like a fairy" and I felt like a 10 year old again jumping up and down saying "that's the whole point!" I'm in love with it, and will be getting one in every color! (F is for fairies) 2nd I paid for express shipping for 2 day delivery and since it was past that lovely symone helped me every step of the way to get the express shipping fee back. 100% will recommend to everyone

I ordered a cute silver glittery pair of shoes. However they sent me the clear version, which was not the look I was going for. I've made multiple attempts to contact them to correct the issue. They've refuse to help. My goal isn't to receive anything free or even a discount code. I simply want the shoes I ordered. I've offered to pay for the re-shipment of the incorrect shoes in order to receive the correct item. Still my messages go unanswered. Needless to say buy items here with caution.

I bough recently some clothes from Dolls Kill and I was nicely surprised by the quality. It's absolutely amazing!
On the other occasion I made a mistake with the address so I had to contact customer service. There was no number only an email so I was a bit worried. It was unnecessary. The customer service replied promptly and was so so helpful. Don't hesitate to order. Absolutely ammmmmazing clothes 🤗
It's 5 out of 5 🌟🌟🌟🌟🌟

I always find amazing, funky clothing here. Anytime there has been an issue it has been super easy and amicable to work it out with customer service. It's true they only give gift cards for returns, but that is clearly stated in their return policy, which everyone should read on every website before ordering.

I've been a big fan of Dolls Kill for years and love their huge selection of unique clothing, shoes, and accessories! The fact that they carry XXS sizes is amazing for a small girl like me and I get so many compliments on my outfits! Their customer service is very responsive and helpful as well. Highly recommend shopping with them!

Their customer service specialists write very cool emails and of course Dollskill have the most original clothing on offer at the moment (without being luxury brand). I do think they're a tad too expensive, noticing a sharp increase in the past year or so for some of the stuff, but they do make some effort by offering decent discounts. Also I really appreciate that some of the items have been put back in stock. I think definitely most of the Sugar Thrilz boots of the past two years should come back in stock :))
Cheers, we love you!

I've placed two orders with this store. One delivery was smooth, but I encountered some issues with the other. After notifying them about the problem, they swiftly provided a solution that left me satisfied. I'll definitely shop here again!

The customer service rep was so helpful and sweet! They answered all of my questions super fast. Keep up the good work!

I accidentally entered my email address for the wrong purchase, and I was freaking out! I was so worried that it would mess up the delivery of my package. So I decided to shoot an email over to dollskill and did they impress me! They got back to me in no time, like lightning! Not only that, but they actually followed up on my problem and fixed it for me. Talk about excellent customer service! I gotta say, I highly recommend dollskill to everyone out there. They really know how to take care of their customers.

I bought some bed sheets and a duvet set and they're so cute, shipped fast and I love my princess bed. The quality is nice and the duvet is thick even without an insert. Even my hubby loves it lol. Just ordered some new stuff and customer service was really helpful, can't wait to get my pink shoes and Christmas sweater.

Update:I just got my sweater and shoes and they're so cute, always good quality

Although you can't call, I emailed my issue and got an immediate reply. The rep continued to email and ask for documents and worked with me until my issue was resolved. I have nothing but great things to say about how my return issue was handled!

Let me just say my pockets ain't mad. I've ordered at least 3-4 separate times in 2 weeks! My little sister showed me the Black Friday sale it was over! I'm super excited to wear all the dresses, skirts, and shoes I bought! Everything fit perfectly and let's just say I plan on breaking some necks in these fits! Also my package did not arrive on time and with no issues they refunded my shipping! I mean talk about customer satisfaction! Thank you Dolls Kill team! I look forward to many more purchases in the future! I already have a couple fits saved for the near future to purchase!

I had an excellent experience corresponding with Dolls Kill. Their messaging was quick, prompt, and professional, making the whole process smooth and straightforward.
I especially appreciated Tumelo reaching out to me directly when I had a question - Tumelo did a fantastic job ensuring all my concerns were addressed.
Dolls Kill is truly a cool company powered by cool people.

I love your clothes and shoes 😍 I got them super fast

I've been shopping on Dolls Kill since 2020 and have been happy with majority of my purchases! There have been a couple of instances where I have been sent the wrong items, but the customer service team always solved the issue quickly and either sent out the correct item or refunded me! I will continue shopping at Dolls Kill as the clothes suit my aesthetic and are regularly on sale!

I had ordered a black dress that I had my eye on for months but it was delivered with some slight damage on the tulle. I was pretty bummed because I figured I was going to go in circles with customer service with no solution but to my surprise they resolved the issue in less than 24 hours and my replacement dress is already in the mail. The representative Yolanda was super sweet and helpful definitely would recommend this brand based off the customer service alone.

Dolls Kill are very quick and responsive when contacting them through email about an enquiry that I had made on an order. I was very satisfied with their friendly, positive response.

Thank you

Made a horrible mistake when ordering and it did take till the next day for them to get back to me due to me ordering at like midnight but they were very helpful in getting everything sorted out looking forward to receiving my new shoes and will definitely be purchasing from them again.

It only takes few days for the team to solve my case and refund for a damaged order. Also, they helped me get another old order done as well.

I was treated with excellent customer service on an order I accidentally placed twice. They were helpful, timely, and kind in their responses. Highly recommend!