Dolls KillReviews 2,900
About the business
Dolls Kill is an online boutique featuring a rebellious spirit and attitude, mixed with a bit of punk rock, goth, glam and festival fashion. Shop the latest trends with free shipping worldwide.
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Dolls Kill Reviews Summary
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
Very caring team, willing to respond and accommodate your every need.
I was shipped the wrong shoes reached out and sent information that was required and... BOOM! I received an email from Allison and the rest of the Dolls Gang that my correct shoes will be there next day, and to keep the wrong pair for myself or a very lucky friend. I really appreciate the service that I always receive from you guys. Stay safe!
I alwayss recieve impeccable 5 star customer service from the dolls! Especially from Ms. Tiffani! I've ordered from their awesome gorgeous website MULTIPLE times since I I received my first experience of kindness and hospitality from these ladies/dolls! They actually care about their customers your items and your full experience of ordering as well! Definitely recommend for everyone who hasn't shopped *******@Dolls Kill you absolutely should because your selling yourself && your closet short from all the dynamite items for your pleasure! Thankss again Ms. Tiffani & dolls! Kind regards, - -Ashley
I made an order and purchased 2-3 shipping, and unfortunately it didn't come into 2-3. I asked for a refund and it was resolved so quickly and efficiently! Now I'll I have to do is wait! Dolls Kill got back to me so quick!
Very pleased with the Obsidian Pocket Combat Boots that this Valkyrie ordered. At first wear they seemed a little stiff but then loosened laces in heel area and use thicker socks to help break them in a bit. They are super stunning and already comfortable without any compromise to the lasting sturdyness of these quality gorgeous boots! You will be empowered and fall in love with them deeply and are sure to get complimented in how unique and beautiful they are. Very glad and proud to own these babys! Thank you Dolls Kill! So helpful with emails and updates throughout the ordering and shipping too. Skol!
My daughter and I are from Melbourne and love this brand, beautiful items and the customer service is amazing. Quick reply to all emails and feels personal.
Every time I have an issue regarding my orders or I need questions answered Dolls Kill is always so fast to reply and be helpful.
Marina helped me with everything I needed. Very helpful.
DollsKill have some of the most beautiful and unique clothing that I've ever been able to find. Anytime I have a problem and reach out to customer service they are always very kind and helpful and respond very quickly. I will continue to shop at DollsKill for the uniqueness and quality of the clothing, accessories and of course the beautiful shoes!
I have been watching the site for a while now and finally decided that for my birthday I would get my shoes from them. Just happen to come upon a wonderful sale and ordered two pair one of which I have worn so far and the comments would not stop. The boots were a good quality and comfortable. Let's not even mention all the attention they got me. So I decided to order two more.
Really fast and easy communication, super pleased with the service!
Dollskill.com is one of the few sites i shop from. Calling in makes me anxious, and being able to text their help number is so convenient. They always respond with something helpful, or instructions to help myself until they're available. I literally check to see whats new in stock everyday. Dollskill is my fave!
I was having trouble making an order online in literally the middle of the night on a Saturday and they reached out to ME within hours and had a simple fix for me. I'm so impressed lmao
WARNING: DOLLS KILL IS TERRIBLE. My sister and I purchased many items from the online store recently. We were told that there would be free shipping to the UK as we had spent over a certain amount of money. It was not made clear to us, however, that this did NOT include returns. All over the site it is advertised that there is "FREE RETURNS." This is false advertising. We were sent the wrong pair of shoes also, which did not help because we could not return them due to the cost of shipping. Many different clothing items do not fit, however, we cannot afford to pay £100 to send everything back, so we are stuck with clothing and shoes that we do not like/are too small. I will be telling everyone I know to avoid this shop at all costs. We emailed customer support many times and were patronisingly told that nothing was going to be done to help us return the clothing. We also found out that if we just so happened to be able to ship our clothing back over to the US, that we would not be refunded our money. We would only be given STORE CREDIT. This is not made clear during the purchasing process! If your clothing doesn't fit, well then you have to keep sending clothing back and paying extremely costly shipping in the process. DOLLS KILL IS A SCAM. I have since found out that this has happened a lot of people with this company and I've also since learned that this company is RACIST?! DO NOT BUY FROM HERE unless you want cheap crappy clothing, no refunds and unrealistic, unaffordable shipping costs! Save your money for ASOS, topshop, h&m etc. they actually care about their customers.
Muy agradecida con la atención recibida. Muchos besos
I am an Italian girl who often buys from you. Dolls kill is the best shop I know, only from them I find interesting clothes, super recommended and excellent products
I've ordered clothes from Dolls Kill multiple times and I usually receive the clothes within the week! Always packaged nice and if I'm ever having problems with my order the customer service is fast at responding and makes sure your order will reach you!
I had an issue with an order and customer service was very quick to respond.
I had some doubts that the customer representative Kayla helped me with and this is not the first time I have a great experience with the DK customer service. Every time that I have doubts or issues with and order the assistance is more than excellent. More than happy with the service and I really hope people can start judging less and start seeing the great team you guys have.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members