Dolls KillReviews 2,900
About the business
Dolls Kill is an online boutique featuring a rebellious spirit and attitude, mixed with a bit of punk rock, goth, glam and festival fashion. Shop the latest trends with free shipping worldwide.
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Dolls Kill Reviews Summary
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
I talked to someone by the name of Angel in regards to an order I had placed that had been processing for quite some time. She was excellent and charming the entire time. Best customer service experience I've had in a while. :)
Fantastic lingerie. I ordered a pack of bras and all super quality. It looks so nice. The lace is very soft.
I absolutely love Dollskill. The clothing is true to size and is amazing quality. The customer service is very good too. I have zero complaints about them. I had forgotten to type in the promo code at checkout (my mistake) but they were kind enough to refund me the difference. They exceeded my expectations, I 100% recommend.
Well I made a mistake and ordered 3 of the same item and I was embarrassed about it. The awesome jennifer helped me cancel 2 of the items I didn't need and was professional and quick with her service. I'll definitely be shopping again! Awesome customer service!
I ordered boots from the website and forgot to update my address to my new home. They contacted me immediately, and it was the weekend. She changed my address and my package will be here tomorrow. I was so afraid the new owners of my old home were goi g to get a great gift, but not this time. Thank you all. I can't wait for my boots to come.
Very friendly customer service. And excellent products. Will definitely order again- highly recommend. :)
I love this host brand. It is one of my favorite places to shop. Among a variety of styles to choose from their customer service is nothing less than fabulous. They will always resolve your issues in a timeless manner. I would definitely recommend dollskill to friends of mine which I have before. Lately, I've found myself shopping here frequently and don't intend on stopping anytime soon! <3
Selina answer my email very fast and help with what I need. She also explained important information for me not to worry.
After having some problems (out of Doll's Kill's control) I have had the best customer service ever! Lovely communication from Selina who was helpful, understanding and friendly. Loved my items when I received them, 10/10 would recommend and buy from again! Thank you so much :)
I made an error in my order can emailed to cancel. I was emailed back straight away and with such a friendly and warm response.
Placed my new order straight away with a smile on my face.
Thanks for the great service always
I placed my first order and after I received the confirmation email, I noticed the the address was not correct. I promptly emailed customer service and I received a response within hours. Ashley not only helped me with my issue, she assured me that I'd receive my order soon! Thank you so much!
I got a quick response and was taken care of! Thank you for being so helpful and kind.
I ordered shoes as a gift for my 24 yr old daughter! They arrived in less than a week and were even more gorgeous than pictured! The fit was great, true to size and worth the price. I'm always willing to pay a higher price if I'm getting quality, and they delivered! I'd highly recommend this site, it was new to me, and I'm a fan now as well as my daughter. I emailed customer service about a nonissue, and they responded swiftly & handled it superbly. They nailed it with what customers truly want: great quality, variety of styles, reasonable prices & excellent CS. SCORE: out the park
Went overboard cos theres so many nice stuff! And the staff are so kind and chilled, spoke to a really lovely lady called Holland and she sorted me right out!
In my order #*******277 I got an item with manufacturing failure. I messaged them and attached some pics. I got answer immediately and got a full refund. I didn't even had to bother to send the item back. Very good customer service. I feel save to shop at Dolls Kill.
Such a great experience and communication time.
Jennifer from customer service was a doll and made a unique experience!
Products are amazing and so stunning! Win win win only!
Dolls kill has the BEST customer support and prompt response times.
Shipping is very fast. Items are beautiful and as described.
One of my beauriful items came slighty damaged and within minutes Dolls kill took action and corrected this.
I am thrilled with every purchase.
Forever a doll lover.
I had ordered a headband along some clothes, and when I opened the package I found out it was broken, I guess during shipping to my country as it had some delicate metallic spikes as decoration. I contacted DollsKill through their contact mail, and they were quick to reach me back and offer me a refund. So I'm satisfied with customer service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members