business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
Write a Review

About the business

Dolls Kill is an online boutique featuring a rebellious spirit and attitude, mixed with a bit of punk rock, goth, glam and festival fashion. Shop the latest trends with free shipping worldwide.


dollskill.com
USA
Founded in 2010
Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Year Founded: 2010
Target Gender: men, women
Target Age Group: 13-18, 19-25

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
grey star
grey star
grey star
grey star
grey star

Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284
California
1 review
0 helpful votes
Follow Alex Q.
Unfollow Alex Q.
Send Message
Share Review
Report Review

So helpful!
April 27, 2021

I recently purchased some shoes and noticed that I didn't get a confirmation email so I messages them and they got right back to me and I got an email right away! Super helpful and quick! Will be buying more stuff soon! Xx

Date of experience: April 27, 2021
GB
1 review
0 helpful votes
Follow Rosie N.
Unfollow Rosie N.
Send Message
Share Review
Report Review

Excellent site
April 27, 2021

Very reliable. Customer service are friendly and helpful, and respond promptly to queries. Items are despatched quickly and I never have to pay tax on them coming into the UK. The clothing selection is huge, they don't sell out of specific sizes quickly, and prices are reasonable. Some really interesting clothing, shoes and accessories.

Date of experience: April 27, 2021
Illinois
1 review
0 helpful votes
Follow Arien N.
Unfollow Arien N.
Send Message
Share Review
Report Review

Terrible
May 27, 2021

Not only do their clothes fit almost 2 sizes to small. But the quality of my $60 costume is SO laughable I can't even wear it. The top is so flat and frail that you would have to be completely flat chested to wear it I mean NO breasts at all. It's like a piece of paper. And they forgot to give me a apart of the costume (the dog tag). They will not refund you they will give you credit even if unworn and their fault. Then they want you to rebuy the item if it costs more they will eventually give you the extra cost that you spent. Why not just resend the proper item/ new size after customer sends off the orginal? Also they DON'T tell you to size up. How ridiculous! If I wear a size 6 and a costume says fits up to 8 then why does it fit like a size 4! Ridiculous not buying from them again. I can see why others have resold their items. And FYI stop making EVERYTHING sheer as F. Not every woman wants to wear pasties under her dress top so you can't see her nips. Have some more class and make some more outfits that are being around kids friendly! If a total club wear site you should state that more so. Slut friendly but not real life friendly. The one top out of the 3 purchased is cute but stay away unless you want your gut hanging out and your nips showing

Date of experience: April 27, 2021
Spain
1 review
0 helpful votes
Follow Carmen S.
Unfollow Carmen S.
Send Message
Share Review
Report Review

Tuve un problema con uno de los pedidos porque iba a ser para regalo pero mi ex me dejó y las aduanas eran muy caras.
Hablé con el servicio al cliente del DK. Concretamente una persona llamada Ángel fue especialmente paciente, comprensivo y atento conmigo.
He quedado muy satisfecha con el resultado de la operación.

Gracias Ángel! Un fuerte abrazo virtual desde España <3

Date of experience: April 27, 2021
GB
1 review
0 helpful votes
Follow Susan B.
Unfollow Susan B.
Send Message
Share Review
Report Review

These dresses are so beautiful I wear one every day. When I am out and about I always get compliments! They hold up well and are the most comfortable clothes you can buy. The company has always answered my email right away! The dresses arrive in 4 to 8 days and I don't mind waiting a little longer for my special orders just awesome!

Date of experience: April 26, 2021
Texas
1 review
0 helpful votes
Follow Jaslynn P.
Unfollow Jaslynn P.
Send Message
Share Review
Report Review

IN LOVEEE<3
April 26, 2021

I am very pleased with the customer service. Def recommend to anyone! Amazing styles and at a great price. Shipping was also very fast!

Date of experience: April 26, 2021
California
1 review
0 helpful votes
Follow Erynn O.
Unfollow Erynn O.
Send Message
Share Review
Report Review

Love this company
April 26, 2021

Dolls kill has done an amazing job of listening to their customers. I think they've really grown with their audience and care about what we want from them. I love supporting this female owned business- they inspire me to be myself and be more brave with my fashion choices. Their customer service is awesome, too. Any time I've needed help they got back to me really quickly and took care of whatever I needed.

Date of experience: April 26, 2021
Australia
1 review
0 helpful votes
Follow Lydia T.
Unfollow Lydia T.
Send Message
Share Review
Report Review

Super kind customer support
April 26, 2021

Everytime ive shopped at dollskill and ive had any questions about my order they always reply in a kind and caring manner and make sure all my questions are answered

Date of experience: April 26, 2021
Tennessee
1 review
0 helpful votes
Follow bella T.
Unfollow bella T.
Send Message
Share Review
Report Review

Great customer service!
April 26, 2021

Had a little problem with shipping but after contacting dollskill support they helped me out and fixed my order so it could get on its way to me! Super duper kind support worker. So excited for my items!

Date of experience: April 26, 2021
Georgia
1 review
0 helpful votes
Follow Lytanya M.
Unfollow Lytanya M.
Send Message
Share Review
Report Review

The Best
April 26, 2021

It's good that they sale the most wonderful shoes but they're customer service is GREAT! Each time I have had questions they have responded with such speed and accuracy! I love them! I'm a doll forever!

Date of experience: April 26, 2021
Minnesota
1 review
0 helpful votes
Follow Neiosha B.
Unfollow Neiosha B.
Send Message
Share Review
Report Review

Andrea was excellent at helping me
April 26, 2021

Needed to find my package and Andrea assisted me with the correct email i used and routed me to the correct link to find it! She was really nice!

Date of experience: April 26, 2021
California
1 review
0 helpful votes
Follow Trisha N.
Unfollow Trisha N.
Send Message
Share Review
Report Review

My favorite place to shop!
April 25, 2021

Ive had the most pleasant experience with dollskill. They have a nice variety of merchandise.and they cater to us plus sized curvy girls... ive bought several items and am pleased beyond the realm of the quality of the things iive bought. I look forward to ordering again... when i had an issue with delivery they promptly contacted me.and they had it taken care of just like that... i appreciate you for being real.and not just another gimmick

Date of experience: April 25, 2021
Kentucky
1 review
0 helpful votes
Follow Ashlee G.
Unfollow Ashlee G.
Send Message
Share Review
Report Review

Responsive and helpful.
April 25, 2021

The person assisting me responded fast and was very helpful.

Date of experience: April 25, 2021
Texas
1 review
0 helpful votes
Follow Keaton G.
Unfollow Keaton G.
Send Message
Share Review
Report Review

Best Customer Service
April 25, 2021

I have been shopping with DollsKill for over 2 years... I have never once gotten bad customer service... You never know what you're gonna get with a company but these people always go above and beyond to make sure my needs are met and any issues I have are solved immediately. I have made countless orders and if something is wrong or missing they are there to fix it. This has to be my favorite place to shop and I will continue to shop here as long as they are selling. I wish I could go through and name everyone that has helped me. Today Austin helped me & he was so quick to fix the issue. Thank you Dolls Kill.

Date of experience: April 25, 2021
Sweden
1 review
0 helpful votes
Follow Astrid G.
Unfollow Astrid G.
Send Message
Share Review
Report Review

Amazing customer service!
April 25, 2021

The carrier had some issues with my order so I didn't receive it. But it all worked out thanks to Austin who helped me. I asked for store credit instead of a replacement of my order and that was no problem. Thanks for wonderful help, much love <3

Date of experience: April 25, 2021
Tennessee
1 review
0 helpful votes
Follow Eve N.
Unfollow Eve N.
Send Message
Share Review
Report Review

Awesome store
April 25, 2021

I ordered some things and wanted a refund only because I wanted to order more and they efficiently got back to me quickly and it was no hassle besides all their products are really cute

Date of experience: April 25, 2021
Massachusetts
1 review
0 helpful votes
Follow Sydney F.
Unfollow Sydney F.
Send Message
Share Review
Report Review

Super sweet customer service!
April 24, 2021

So I was sent the wrong item, and reached out to customer service. Initially Sydney responded to my email, and then it was directed to Laura with the quality assurance team. Both ladies were so sweet and helpful, but especially Laura. Rather than go through the hassle of an exchange, she told me to keep the incorrect item & is sending out the correct item. I am so insanely grateful that this was a pleasant and easy experience! Thanks so much, and you've got some great people on your team over at Dolls Kill ;)

Date of experience: April 24, 2021
Canada
2 reviews
0 helpful votes
Follow Lynda O.
Unfollow Lynda O.
Send Message
Share Review
Report Review

Excellent!
April 23, 2021

Service clients excellent une équipe adorable merci beaucoup pour votre aide!

Date of experience: April 23, 2021
Utah
1 review
0 helpful votes
Follow Hilary Z.
Unfollow Hilary Z.
Send Message
Share Review
Report Review

Always Responsive & Friendly
April 23, 2021

I love shopping with Dolls Kill! It's hassle free!

Date of experience: April 23, 2021
California
1 review
0 helpful votes
Follow Layla U.
Unfollow Layla U.
Send Message
Share Review
Report Review

Excellent Customer Service
April 23, 2021

I've shopped both in store and online and I always receive the highest level of customer service from this company. This particular review is for Angel, who I was emailing about an online return. Angel went above and beyond to help me, and made sure my issue was resolved. I was a little nervous about shopping with DK as I saw some negative reviews but that has not been my experience. I've shopped with them countless times and have always been satisfied with their service :)

Date of experience: April 23, 2021