Great customer service. The representatives were very prompt and helpful. And although there had been a confusion about my refund, it was looked into and corrected.

Received great and speedy response from customer service team regarding an order. The issue was solved immediately :)

Service is great they get back to you super soon and they just overall have helped me a lot with my purchase so thank you

I placed an order for a birthday dress (B-day April 30th) and selected the wrong address (I have a few listed because I love sending my friends gifts), and Holland was able to get my address and name updated ASAP. Thank you so much! I don't know what I would've done with out you

Each time I've had a quality issue with items I've purchased, Jesus has always been so helpful! The whole team is quick to come to a resolution and this most recent time was no different!
Thank you so much, you are very appreciated! It's so refreshing to have easy, kind, and positive experiences with companies and their support teams!
Dollskill rocks

I literally just joined and I love everything about the website. I got locked out of my account after purchasing my order and dolls kill went above and beyond to help me track my order. I'll definitely be shopping with them more often.

I had a small problem with something I purchased. The support team quickly stepped and handled it immediately! Kaylin was super responsive and made the whole process simple. Thanks so much!

I never received a confirmation of my order from the other day and I emailed the support team who contacted me back within an hour and provided me with all my details! Lovely service and happy to shop with them again because of their support service.

Very pleased by the promptness and kindness in the handling of my issue with the two Dolls Kill customer service people I spoke with. Angel and Kaylin were both quick to respond to all of my inquiries and resolved my problem right away!

I bought the cutest $#*!ies pin stripe pants from dolls kill and unfortunately some of the stitching came out around the zipper. Holland was on it and got a new pair shipped out to me super quick. They are my favorite pants so I am very thankful! Dolls kill customer service is always on top of it.

I love the employees who go above and beyond with customers about their orders and the items on the website. I appreciate the time, patience, conflict resolution skills and dedication of the Dolls Kill family. Thank you very much!

Great customer service. Anytime there is an issue with an order they respond right away & take care of it. I always receive my orders with in 2-3 days.

Had an issue with tracking my package, texted the hotline number and they got back to me right away. Super sweet & patient.

Amazing as always. This is very rare but There happen to be a problem with my order due to the mail company not Doll Skill and they helped me out right away to fix it. And I didn't have to wait 2-4 weeks to have the issue resolved. This is literally the only place I shop!:

I placed my order a bit too quickly (chose the wrong shipping and forgot something). In a panic, I texted customer service. The person on the other line was very helpful and prompt and was able to help me cancel my order so I could place a new one with the correct shipping! Everything was resolved in a matter of minutes and left me super at ease. Thanks dollskill!

Very polite, friendly, helpful, and quick informative responses. I very much appreciate it and it's refreshing to get the responses and help I've gotten because it's probably been the most helpful out of any customer service I've experienced :) give this person a raise :)