Dolls KillReviews 2,900
About the business
Dolls Kill is an online boutique featuring a rebellious spirit and attitude, mixed with a bit of punk rock, goth, glam and festival fashion. Shop the latest trends with free shipping worldwide.
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Dolls Kill Reviews Summary
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
Was Fckn AMAZING! I was shocked at how fast I was helped and treated so kindly, getting store credit on an item that was damaged quick as hell! They went above and beyond in their job and made sure to keep me more than 100% satisfied and coming back which I definitely will be doing as soon as next week Literally have never had a better experience with help from a retail business customer service! So fckn happy and in love with my new stuff as always!
I have always had positive experiences with DK Customer Service. Most recently, Andrea helped me price match an item so that I could keep my deal and get my jeans for a great price! Thanks so much to the team!
Angel was very fast in responding to my email regarding my undelivered package, and is on top of it to hopefully see I receive it.
Was given updated tracking information promptly! Really grateful for the quick, calm and tactful response.
Quick response time and always helpful.
They responded on the weekend!
I had a few technical issues with my account and also made a few mistakes in my orders and when I reached out for help that's exactly what I got! They were super helpful and quick in their responses! Dolls kill staff are killing it! Shout out to Kay and Angel you Dolls rock!
Angel has been quick and helpful every time I needed assistance!
Hiiii!:)
I needed assistance with an order mishap...
& Laura was BEYOND helpful
Soooo yeah! This is me giving her a 10/10 customer service review
Thnks for everything chica!
Love, love, love this brand ~
Customer service has been amazing! I asked a question and got a really fast and helpful response, Andrea was lovely to communicate with and I'm very grateful for all the help that was offered.
Quick responses when I emailed. Got a response that was super helpful with great energy and enthusiasm! Would recommend :)
Great customer service, I'm very pleased. I will definitely ship with Dolls Kill again.
Andrea was super sweet & easy to work with while trying to return an order! Definitely one of the easiest & best customer service experiences that i've ever had, thanks to her!
I paid for overnight shipping and it was delayed and customer service gave me a refund right away!
They are awesome super attentive and badass clothes
I requested assistance with a refund and andrea helped immediately. She issued it within 5 minutes and answered every question I had right away. Thanks so much, andrea!
The customer service is ON POINT. Returns are a breeze. Refunds are quick. All of their customer service associates are super sweet and easy to contact. The clothing options and sizing options are fantastic. I can't go a week without buying something on this website.
The only reason I'm rating 4's and not 5 is because, I never received any information about my purchase. It was only after I sent a text to the company, that I was updated on the delivery details.
Fast & Friendly service unlike any other business I've ever dealt with!) I Highly recommend!
Andrea answered promptly and was so sweet. She helped me out and had great experience
Very fast, helpful and sweet response from the Dolls Kill team. They helped me track my package and my new La Moda boots arrived hours later. I love the boots and dress(from a previous Dolls Kill order), they're perfect. Jennifer and Andrea at Dolls Kill customer service are awesome!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members