business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business

Dolls Kill is an online boutique featuring a rebellious spirit and attitude, mixed with a bit of punk rock, goth, glam and festival fashion. Shop the latest trends with free shipping worldwide.


dollskill.com
USA
Founded in 2010
Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Year Founded: 2010
Target Gender: men, women
Target Age Group: 13-18, 19-25

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284
New York
1 review
0 helpful votes
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My amazing store
September 10, 2021

I recently buy outfits of your store tand I feel in love with them. At the beginning I have a problem with the carrier but the girls of Dolls kills help me alot and resolved my problem. I'm very satisfied as a client, they answer all my questions real soon and I appreciate the effort as well. I highly recommend it. The clothes and the shoes are really amazing guys.

Date of experience: September 10, 2021
Kentucky
1 review
0 helpful votes
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Appreciate the customer service
September 10, 2021

I had gotten the wrong costume & it was slightly damaged. I emailed customer service, heard back in a timely manner, they were helpful, & speedy in getting me my refund. Was disappointed about the costume but costume service made my experience better!

Date of experience: September 10, 2021
Canada
1 review
0 helpful votes
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Such a good service!
September 9, 2021

I receive a broken blush powder and I had a flawless return experience. Doll's kill team was fast to awnser and they shipped me a replacement in days. Thank you so much guys!

Date of experience: September 9, 2021
Pennsylvania
1 review
0 helpful votes
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Helpful, kind support
September 9, 2021

Jesus, who worked with me, was patient and helpful, and was able to get my issue resolved. Thank you :)

Date of experience: September 9, 2021
Texas
1 review
0 helpful votes
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Great customer service!
September 9, 2021

Cleared up a pricing confusion quickly and clearly. The person I spoke with was very friendly and helpful. 10/10 experience!

Date of experience: September 9, 2021
Florida
1 review
0 helpful votes
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I recently placed 3 orders with Dolls Kill. I received all my orders not just on time but before they were due. All orders were correct and were of the highest quality. I'm very happy with my merchandise and look forward to my next order. You're the best. There isn't another site that comes close to you, definitely you're in a class by yourself. The clothing is of the highest quality. The selection is hands down the best, and the prices are totally reasonable. Considering the quality you're getting. I've become your biggest fan. And will always be a customer for life. Now a bit about the staff. They are among the kindest, most patient, and most helpful people you can ask for. Thank you Dolls Kill and your wonderful staff for a awesome experience.

Date of experience: September 9, 2021
California
1 review
0 helpful votes
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I ordered some clothes to my old address across the country. SMH. When it got shipped back to them, I reached out and they easily and swiftly resent it to my new address! It's rare that in 2021 that things go smoothly but in this case they have!

Date of experience: September 9, 2021
North Carolina
1 review
0 helpful votes
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Great Customer Service
September 9, 2021

I mistakenly put the wrong address on my order and for that it was sent back but, I contact their customer service and they made sure I got a replacement order and store credit for the items that were sold out!

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
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Amazing!
September 9, 2021

This site and the customer service are always top notch. They go out of their way all the time and get back to you right away, even on weekends. I love their stuff and the reps are ALL awesome. 10/10 all the time!

Date of experience: September 9, 2021
California
1 review
0 helpful votes
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The issue I had about needing a return and not store credit was resolved in a timely and friendly manner.

Date of experience: September 9, 2021
New Jersey
2 reviews
0 helpful votes
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Fast reply
September 9, 2021

Very fast and nice service. Everything was perfect and just in time. I will still buying on dollskill, the best with unique items and stuff.

Date of experience: September 9, 2021
Florida
1 review
0 helpful votes
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I love Dollskill
September 9, 2021

I ordered something and apparently I tried the top on wrong. I emailed them and they responded the same day. Laura was able to help me figure it out and now I can't wait to show the world how to be a Doll in my new outfit.

Date of experience: September 9, 2021
Kansas
1 review
0 helpful votes
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Great customer service!
September 8, 2021

They were so helpful assisting with my refund im so excited to get the order i ended up choosing and ill definitely be ordering from them again! <3 xoxoxo

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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THESE CUSTOMER SERVICE DOLLS KILL IT
September 8, 2021

Every time I have an issue it's quickly resolved no problems. Thank you Jennifer!

Date of experience: September 8, 2021
Georgia
1 review
0 helpful votes
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Very speedy response
September 8, 2021

Very speedy response. I ordered the same order twice and they canceled the second one within minutes!

Date of experience: September 8, 2021
California
2 reviews
0 helpful votes
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Best customer service ever!
September 8, 2021

I was having some issues that were totally my fault and I contacted dolls kill about it and laura got back to me SO quickly and she was so sweet! I reccomend this brand a lot especially if you're looking for some killer statement shoes. I'm personally hoping they bring back the knee high lamoda boot, I'm in LOVE with them! But seriously if you need assistance, they are ON TOP of it!

Date of experience: September 8, 2021
Texas
2 reviews
0 helpful votes
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Amazing service
September 8, 2021

I had a outfit that came in and the sleeve was sewed on wrong and I sent pictures and told customer service about it. I had like 5 different people help me out and the whole process was fast and everyone was sweet. I now have a new outfit coming in no issues. Thank you babes

Date of experience: September 8, 2021
Arizona
1 review
0 helpful votes
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Dolls kill-ed it!
September 8, 2021

There was an issue with the carrier in trying to deliver my items. I reached out to DOLLS KILL customer service and Bree assured me they'd help me out. She was super courteous and attentive. I did eventually receive my order within a days delay at no fault of DOLLS KILL. They really do provide great customer service!

Date of experience: September 8, 2021
Arizona
1 review
0 helpful votes
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Customer service
September 7, 2021

I needed to change my address for an online order and Angel was so helpful! Every customer service rep has always been kind, I appreciate it :)

Date of experience: September 7, 2021
California
1 review
0 helpful votes
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Superb customer service!
September 7, 2021

Had an issue with my shipping address - my mistake - and it was an overnight order, so I emailed immediately knowing they had probably started processing it, and I had a response first thing from an angel named Jesus saying he had fixed the address! Just like that! No muss, no fuss. I'm so grateful!

Date of experience: September 7, 2021