business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business

Dolls Kill is an online boutique featuring a rebellious spirit and attitude, mixed with a bit of punk rock, goth, glam and festival fashion. Shop the latest trends with free shipping worldwide.


dollskill.com
USA
Founded in 2010
Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Year Founded: 2010
Target Gender: men, women
Target Age Group: 13-18, 19-25

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284
Missouri
1 review
0 helpful votes
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Fast and helpful!
February 16, 2022

Got back to me quickly and helped me with what I needed help with!

Date of experience: February 16, 2022
New York
1 review
1 helpful vote
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Loyal for life
February 15, 2022

DK's customer support go above and beyond. Always kept in loop if UPS has delays, always answering like a human addressing any concern or question. Oh and I'm addicted to the clothing. Everyone knows A is happy when it's black box/bag day. Thank you for making shopping fun.

Date of experience: February 15, 2022
California
1 review
0 helpful votes
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Customer friendly and Easy to use
February 15, 2022

Apart from falling in love with their product, customer service was extremely fast to reply, and completely satisfied my questions and concerns I had before buying a product, let's not forget how incredibly friendly the environment was (:
Buying the product was very straight forward and easy, my buy is already being shipped, now I wait for the delivery to be completed- I'm genuinely so happy with my buy, hope arrival and the product itself is just as fantastic

Date of experience: February 15, 2022
Texas
1 review
0 helpful votes
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The best ever
February 15, 2022

Dolls Kill not only have such hard to find... Bad $#*! stuff... They make everything right when it comes to any issues or questions that needs to be addressed
I will shop with Dolls kill for many years to come.

Date of experience: February 15, 2022
Massachusetts
1 review
0 helpful votes
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Great customer service
February 15, 2022

Jesus was very helpful with finding a shipping label I needed

Date of experience: February 15, 2022
GB
1 review
0 helpful votes
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Jesus my saviour x
February 15, 2022

They were lovely and super helpful (my order came late even though i had paid for express shipping, but that was sorted out in the blink of an eye)

Date of experience: February 15, 2022
Illinois
1 review
0 helpful votes
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Customer service is lovely
February 14, 2022

I had a couple questions about the delivery process. Angel got back to me right away and addressed my concerns, love it

Date of experience: February 14, 2022
California
1 review
0 helpful votes
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Quick and super helpful!
February 14, 2022

Nearly instant reply to chat, courteous, and got the help I was seeking. Thanks!

Date of experience: February 14, 2022
GB
1 review
0 helpful votes
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Fantastic customer service
February 14, 2022

I contacted Dolls Kill, just to ask a question about how long it takes a process a return. I got a response from the lovely Chantel, who responded so quickly, not only did she answer the question but she took the details and credited my account with the refund amount. Fantastic customer service!

Date of experience: February 14, 2022
Germany
1 review
0 helpful votes
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Great products and great service
February 14, 2022

Fast delivery, gorgeous high quality clothing and even better support with refunds.
Would place another order anytime!

Date of experience: February 14, 2022
Wisconsin
1 review
0 helpful votes
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Great customer service
February 14, 2022

I have ordered several times from Dills Kill and am always happy with the products. My most recent order I received an item that was incorrect size and they got it fixed quickly and the correct size is on the way. Fast responses and very professional and friendly. Will of course buy again.

Date of experience: February 14, 2022
Australia
1 review
0 helpful votes
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I had the wrong address automatically filled and so was spiraling into a very stressed headapace frantically messaging them on as many platforms as I could, Chelsea was lovely and she told me everything was okay and fixed my address to the one I provided right away I love her so much for saving my order I was so worried it would get cancelled and the items would sell out I'm so lucky Chelsea swooped in to save the day xx

Date of experience: February 13, 2022
Ohio
2 reviews
0 helpful votes
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One Of My Favorite Online Stores
February 13, 2022

I've gotten lots of compliments on the items that I've ordered from Dolls Kill. They always offer something interesting and unusual.

Date of experience: February 13, 2022
Wisconsin
1 review
0 helpful votes
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The best customer service
February 13, 2022

Customer service at Dollskill helped resolve my returned items with grace and patience! I always love my orders from Dollskill!

Date of experience: February 13, 2022
California
1 review
0 helpful votes
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Awesome
February 13, 2022

Very quick and efficient everything was resolved in less then 2 days... I am very satisfied with the customer service thanks

Date of experience: February 13, 2022
Australia
1 review
0 helpful votes
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Fantastic
February 13, 2022

As usual great service and care Laura and all.the others are spectacularly helpful.
Plus awesome boots and fancy outfits and jackets... I am in love

Date of experience: February 13, 2022
Florida
1 review
0 helpful votes
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Reliable business.
February 13, 2022

Fast, helpful and caring help.
DK have a wonderful costumer service department.
The transactions always is smooth but if you need help in any way you can count on them.
Thank you Jesus for your service.

Date of experience: February 13, 2022
Montana
2 reviews
0 helpful votes
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Definitely very big love
February 13, 2022

So I had a major mess up on my part to dealing with a address issue and this amazing person named
Chelsea definitely went above and beyond to help me out to get things resolved I definitely love and appreciate them

Date of experience: February 13, 2022
California
1 review
0 helpful votes
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Love it!
February 13, 2022

Love Dolls Kill! I shop for ny daughter ob here... its her face!

Date of experience: February 13, 2022
Georgia
1 review
0 helpful votes
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Address change
February 13, 2022

I got a quick response and my address was changed right away! I appreciate the quick communication.

Date of experience: February 13, 2022