Dolls Kill is an online boutique featuring a rebellious spirit and attitude, mixed with a bit of punk rock, goth, glam and festival fashion. Shop the latest trends with free shipping worldwide.
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
Got back to me quickly and helped me with what I needed help with!
DK's customer support go above and beyond. Always kept in loop if UPS has delays, always answering like a human addressing any concern or question. Oh and I'm addicted to the clothing. Everyone knows A is happy when it's black box/bag day. Thank you for making shopping fun.
Apart from falling in love with their product, customer service was extremely fast to reply, and completely satisfied my questions and concerns I had before buying a product, let's not forget how incredibly friendly the environment was (:
Buying the product was very straight forward and easy, my buy is already being shipped, now I wait for the delivery to be completed- I'm genuinely so happy with my buy, hope arrival and the product itself is just as fantastic
Dolls Kill not only have such hard to find... Bad $#*! stuff... They make everything right when it comes to any issues or questions that needs to be addressed
I will shop with Dolls kill for many years to come.
Jesus was very helpful with finding a shipping label I needed
They were lovely and super helpful (my order came late even though i had paid for express shipping, but that was sorted out in the blink of an eye)
I had a couple questions about the delivery process. Angel got back to me right away and addressed my concerns, love it
Nearly instant reply to chat, courteous, and got the help I was seeking. Thanks!
I contacted Dolls Kill, just to ask a question about how long it takes a process a return. I got a response from the lovely Chantel, who responded so quickly, not only did she answer the question but she took the details and credited my account with the refund amount. Fantastic customer service!
Fast delivery, gorgeous high quality clothing and even better support with refunds.
Would place another order anytime!
I have ordered several times from Dills Kill and am always happy with the products. My most recent order I received an item that was incorrect size and they got it fixed quickly and the correct size is on the way. Fast responses and very professional and friendly. Will of course buy again.
I had the wrong address automatically filled and so was spiraling into a very stressed headapace frantically messaging them on as many platforms as I could, Chelsea was lovely and she told me everything was okay and fixed my address to the one I provided right away I love her so much for saving my order I was so worried it would get cancelled and the items would sell out I'm so lucky Chelsea swooped in to save the day xx
I've gotten lots of compliments on the items that I've ordered from Dolls Kill. They always offer something interesting and unusual.
Customer service at Dollskill helped resolve my returned items with grace and patience! I always love my orders from Dollskill!
Very quick and efficient everything was resolved in less then 2 days... I am very satisfied with the customer service thanks
As usual great service and care Laura and all.the others are spectacularly helpful.
Plus awesome boots and fancy outfits and jackets... I am in love
Fast, helpful and caring help.
DK have a wonderful costumer service department.
The transactions always is smooth but if you need help in any way you can count on them.
Thank you Jesus for your service.
So I had a major mess up on my part to dealing with a address issue and this amazing person named
Chelsea definitely went above and beyond to help me out to get things resolved I definitely love and appreciate them
Love Dolls Kill! I shop for ny daughter ob here... its her face!
I got a quick response and my address was changed right away! I appreciate the quick communication.
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service