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How would you rate Dolls Kill?
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1 review
0 helpful votes
Follow Kay E.
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Good quality
March 4, 2019

Definitely worth the price, lovely quality and came pretty quickly too! I will be ordering more from Dollskill

Date of experience: March 2, 2019
Pennsylvania
1 review
0 helpful votes
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Always extremely helpful
April 28, 2021

Every time I have an issue with my order, Dollskill customer service always helps me and usually they get back pretty fast, thank you

Date of experience: April 28, 2021
New York
1 review
0 helpful votes
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Great service
March 14, 2019

I love dollkill. Amazing clothes, right on trend and affordable. Bright fashion. Unreal! Great quality

Date of experience: March 11, 2019
Texas
1 review
0 helpful votes
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Dolls Kill it's the real Tea
March 12, 2019

Excelente! Lollapalooza ready, had a minor heart attack with finding tracking but after I talked to CS everything was resolved!

Date of experience: March 8, 2019
Germany
1 review
0 helpful votes
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Lovely Customer Service
December 16, 2019

The customer service (in this case Bree) is incredible lovely!
I will definitely shop again!

Love from Germany, Katrin

Date of experience: December 16, 2019
Netherlands
1 review
0 helpful votes
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Hi!

I would like to thank Lindsay for sorting this out really fast with professionalism.

Thanks a lot!

Niovi

Date of experience: September 1, 2019
California
1 review
0 helpful votes
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Customer support "chat"
May 15, 2019

Nicole, from customer support helped me out today through chat! It was quick and super easy!

Thank you DollsKill <3

Date of experience: May 13, 2019
Pennsylvania
1 review
1 helpful vote
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Awesome stuff
May 26, 2019

I love their selection of rave clothes and such a colorful variety. If you're looking for festival wear this is your one stop shop.

Date of experience: May 23, 2019
Canada
1 review
1 helpful vote
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Customer service
May 26, 2019

Great experiencewith Elisa! Thank you for your help! Very fast answer and helped me chose whether or not to buy. Thanks again!

Date of experience: May 23, 2019
Poland
1 review
0 helpful votes
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Respone to questions
February 14, 2020

They response immidiatly on my questions (problem with size) I didn't have to wait more than a minute

Date of experience: February 14, 2020
Netherlands
1 review
0 helpful votes
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Great costumer service
February 11, 2022

Great costumer service, got fast reply's and good help. Solved problem really quickly. Also very kind

Date of experience: February 11, 2022
TT
1 review
0 helpful votes
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Fast Response
January 12, 2020

Made a mistake on my order and even though I thought i would have a response by Monday it came through early on Saturday!

Date of experience: January 11, 2020
Nevada
1 review
0 helpful votes
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Chat Messenger is GREAT
May 16, 2019

I was looking into how often items are restocked on the site, started a chat online and got a definitive response INSTANTLY. Will use again!

Date of experience: May 15, 2019
California
1 review
0 helpful votes
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Best experience
August 13, 2020

As soon as I have a question they get to me fast and I have no problem at all with them I am always satisfied

Date of experience: August 13, 2020
Florida
1 review
0 helpful votes
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Understanding!
February 4, 2019

I had placed orders and didn't realize that there was a student discount so Jahna helped me and canceled my orders so I could order them again!

Date of experience: February 1, 2019
West Virginia
1 review
0 helpful votes
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So helpful
November 1, 2019

I contacted support about a missing order and within 24hrs I heard back from Paige who fixed everything and gave me a store credit, Thank you!

Date of experience: October 30, 2019
California
1 review
0 helpful votes
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Majestic AF
February 28, 2019

I couldn't live without Dollskill! I have been shopping here since 2014 and it just keeps getting better and better <3

Date of experience: February 27, 2019
Czechia
1 review
0 helpful votes
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I purchased a pair of Jadon Dr Martens and selected the British Flag on the website as I am from the UK. The currency converts and I select a size 5 in them as I am a UK 5. There was a size guide there and I selected a size 5 since I selected the British Flag so would have thought everything on the site would conver to UK including the sizes.

I wait 8 days for my item to be delivered and I then get an email from customs stating I have to pay £18.76 to release my boots from them. The website didnt make clear I had to pay for any custom fees when items are being delivered outside the US. So I was annoyed with this.

I then get the boots and they are a US 5 so a UK 3. I emailed them with my frustration on saying how unclear the size is when selecting sizes since I shoudlve selected a US 7 to make it a UK 5. However I chose the British Flag and selected a 5 as this is my size not a 3. If the website prompted me more on stating all sizes are in US then I wouldve worked out my correct size in US.

I emailed them saying I want my correct size and also told I had to cover the cost of refunding the boots which would cost a lot again since I am from the UK. They held no responsibility of making there website clearer nor offering to cover the refund costs.

The customer service is a complete waste of time and I advise to just purchase from a UK site. They are not a good worldwide site like other shops such as Zara who convert everything to UK including there sizes and currency.

Date of experience: November 10, 2017
Louisiana
1 review
0 helpful votes
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Has every style
December 19, 2019

I think it's great. It's so easy to use this website. Even if you have a baddie style or even a 80s/90s style.

Date of experience: December 18, 2019
Canada
1 review
0 helpful votes
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Very unproffesional
September 12, 2021

Did not receive my package. They do not have a number and they do not answer my email i am very dissapointed. Over priced and unproffesional

Date of experience: August 13, 2021

Overview

Dolls Kill has a rating of 4.2 stars from 2,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
320
value
300
shipping
310
returns
229
quality
283
+321