Definitely worth the price, lovely quality and came pretty quickly too! I will be ordering more from Dollskill
Every time I have an issue with my order, Dollskill customer service always helps me and usually they get back pretty fast, thank you
I love dollkill. Amazing clothes, right on trend and affordable. Bright fashion. Unreal! Great quality
Excelente! Lollapalooza ready, had a minor heart attack with finding tracking but after I talked to CS everything was resolved!
The customer service (in this case Bree) is incredible lovely!
I will definitely shop again!
Love from Germany, Katrin
Hi!
I would like to thank Lindsay for sorting this out really fast with professionalism.
Thanks a lot!
Niovi
Nicole, from customer support helped me out today through chat! It was quick and super easy!
Thank you DollsKill <3
I love their selection of rave clothes and such a colorful variety. If you're looking for festival wear this is your one stop shop.
Great experiencewith Elisa! Thank you for your help! Very fast answer and helped me chose whether or not to buy. Thanks again!
They response immidiatly on my questions (problem with size) I didn't have to wait more than a minute
Great costumer service, got fast reply's and good help. Solved problem really quickly. Also very kind
Made a mistake on my order and even though I thought i would have a response by Monday it came through early on Saturday!
I was looking into how often items are restocked on the site, started a chat online and got a definitive response INSTANTLY. Will use again!
As soon as I have a question they get to me fast and I have no problem at all with them I am always satisfied
I had placed orders and didn't realize that there was a student discount so Jahna helped me and canceled my orders so I could order them again!
I contacted support about a missing order and within 24hrs I heard back from Paige who fixed everything and gave me a store credit, Thank you!
I couldn't live without Dollskill! I have been shopping here since 2014 and it just keeps getting better and better <3
I purchased a pair of Jadon Dr Martens and selected the British Flag on the website as I am from the UK. The currency converts and I select a size 5 in them as I am a UK 5. There was a size guide there and I selected a size 5 since I selected the British Flag so would have thought everything on the site would conver to UK including the sizes.
I wait 8 days for my item to be delivered and I then get an email from customs stating I have to pay £18.76 to release my boots from them. The website didnt make clear I had to pay for any custom fees when items are being delivered outside the US. So I was annoyed with this.
I then get the boots and they are a US 5 so a UK 3. I emailed them with my frustration on saying how unclear the size is when selecting sizes since I shoudlve selected a US 7 to make it a UK 5. However I chose the British Flag and selected a 5 as this is my size not a 3. If the website prompted me more on stating all sizes are in US then I wouldve worked out my correct size in US.
I emailed them saying I want my correct size and also told I had to cover the cost of refunding the boots which would cost a lot again since I am from the UK. They held no responsibility of making there website clearer nor offering to cover the refund costs.
The customer service is a complete waste of time and I advise to just purchase from a UK site. They are not a good worldwide site like other shops such as Zara who convert everything to UK including there sizes and currency.
I think it's great. It's so easy to use this website. Even if you have a baddie style or even a 80s/90s style.
Did not receive my package. They do not have a number and they do not answer my email i am very dissapointed. Over priced and unproffesional
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
Dolls Kill has a rating of 4.2 stars from 2,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.