They have clothes that make you look & feel cute AF & the best customer service ever. The employees are cute AF tooooo.
Super helpful customer service, fulfilled everything I needed help with! Love DollsKill and their customer service!
Just had a service chat with a helpful person, Elisa. She's a 100% cool chickiepoo! Dolls Kill is great with their service.
I got a very quick response and a very nice customer service. Very happy about that. I was very shocked at how fast and easy my request was honored.
The staff were really friendly and helpful. The person who help me (Elisa) was very kind! Also the reply's were fast and helpful!
-toodles
Loveddd how easy it was to get help from this shop! Not only are the clothes adorable, but customer service is 100/10!
Jahna was very helpful and directed me to where I needed to go to find the answers I needed! Very nice as well
I sent an email, and in the same day Jahna answered me, she met my expectations, she is super nice
Xoxo Jahna tanks for your help <3
Dollskill amazing as always love you!
Quick service best service.
Loving you and everything you do.
Thank you.
I love dolls kill and I love that they handled my complaint so professionally. I had a small problem with an item I ordered and they replaced my item! I LOVE LOVE LOVE Dollskill.
Amazing customer service, SPEED OF LIGHT shipping, great clothes. Need i say more. I am a loyal customer. Love them
Dollskill has amazing customer service! I asked to cancel an order last night and they cancelled it for me this morning which was very quick.
Good customer service, had to adjust some order and they were very helpful! Lindsay is really accomodating!
Jahna was extremely helpful and helped me find the perfect shoes for my outfit amazing customer service!
DollsKill has endlessly left my shook. They always have the cutest fits and wonderful customer service!
I will always shop at dolls kill!
They have the best employees and customer vervice that keep you hooked!
They're so nice they know how to explain and everything unlike other brands customer service the bestttttttt ever also very cute clothes
Jahna was very helpful, it only took in 5 minuets. I'm glad she helped me out with my address slip up
Great customer service, super helpful and understanding! Also really easy to get ahold of you guys which I truly appreciate!
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
Dolls Kill has a rating of 4.2 stars from 2,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.