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How would you rate Dolls Kill?
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Texas
1 review
0 helpful votes
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Love the service
November 20, 2019

Love dollskill customer service, always answers my questions and fixes my concerns. I couldnt be happier with my purchases

Date of experience: November 18, 2019
New York
1 review
1 helpful vote
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Costumer service is great!
May 29, 2019

Had a question and it got answered withing 3 minutes... coatumer service is definetly a hit by them!

Date of experience: May 28, 2019
Brazil
1 review
0 helpful votes
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Great
March 25, 2019

I loved it, the clothes are beautiful, very colorful and stylish, I identify with the style so I would like to disclose them

Date of experience: March 22, 2019
New Hampshire
1 review
0 helpful votes
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Great Workers and Help for Me
May 16, 2019

James and Lindsay helped me as most they could! They are both endlessly hard workers and much appreciated. Good hires for DOLLS KILL!

Date of experience: May 15, 2019
Ukraine
1 review
0 helpful votes
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Such a beautoful lingerie! First set I received as a present. I loved it and decided to order a piece for myself again.

Date of experience: June 26, 2021
Ohio
1 review
7 helpful votes
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If I could rate Dolls Kill 0 STARS, I would! I unfortunately ordered from this company because they were supposed to be the best and came highly recommended... WRONG WRONG WROOONG! I ordered two pairs of shoes from them, and paid the extra 2 day shipping fee because I was excited about recieving the shoes. Not only did my shoes arrive 4 DAYS LATE, they were not the size I ordered. I called customer service, and spoke to a very monotone, uninterested, unsympathetic person who sounded like they were just reading from a script. The "Supervisor" was even worse... so after being told to take pictures of both pairs of shoes, with measurements of the heels, they would pay for the return shipping, where I would receive "store credit", meaning I would have to REORDER THE SAME SHOES, BECAUSE THEY DO NOT DO EXCHANGES, AND PAY FOR THE SHIPPING... AGAIN! THEN PRAY THEY DID NOT MAKE THE SAME MISTAKE TWICE! I really wish it was so easy, and that was the case, after I email them the pictures, per their request, I recieved a reply from someone named "Darby" whom I'm pretty sure is not a real person and had no clue about what was going on. I WOULD NOT RECOMMEND this money hungry company to ANYONE! This was my FIRST and LAST time with ordering from this company, very unprofessional, horrible experience all the way the around. All I wanted was the shoes I ordered and PAID FOR! They have done NOTHING to rectify the situation, but hey why should they right... they already got their money! I'm just a dumb consumer who thought this was a reputable company.

Dolls Kill attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2018
Michigan
2 reviews
1 helpful vote
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I ORDERED A PAIR OF SEQUIN BOOTS AND THEN A FEW DAYS LATER I GET AN EMAIL SAYING MY ORDER WAS CANDLED DUE TO OUT Of STOCK I WAS VERY UNHAPPY TO GET THE EMAIL WHY WOULD A WEBSITE HAVE IT IN STOCK THEN NOT HAVE THEM TO SEND NOW I HAVE TO WAIT A WEEK FOR A REFUND REALLY so Im a super smart internet shopper I found them on Ebay which I buy on all the time I should of know to just look on Ebay after seeing them on dollskill and buy the shoes on Ebay
But Im happy Im smart enough to look on other sites plus I ordered a previous pair from dolls kill the size is inaccurate it runs smaller beware this website they have horrible items not described well at all only thing that was nice about dolls kill is the lady in customer service was very nice other then that I would be careful if you do decide to order anyways they wont refund you unless you pay with PayPal if you have the same issues as everyone on this review know your rights when shopping I hope you dont have a bad shopping experience and have to come and leave a bad review too

Good luck happy shopping

Date of experience: November 28, 2017
Canada
1 review
0 helpful votes
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Amazing fast customer service
June 9, 2019

Very nice and polite and quick response from Dollskill for customer service.
Always happy with their service. :)

Date of experience: June 6, 2019
Kansas
1 review
0 helpful votes
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Great service!
October 29, 2019

Kaylin in customer service was super dope! Thanks for all of the help! Love all of the gear I got from DK!

Date of experience: October 27, 2019
Arizona
1 review
0 helpful votes
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Great, efficient customer service!
December 31, 2020

There was a mixup in my order and the issue was resolved very quickly.
Especially impressive since it was during the holidays.

Date of experience: December 31, 2020
Nevada
1 review
0 helpful votes
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My favorite store
July 13, 2019

Easy returns
Quick shipping
Amazing clothes
I would recommend this website to everyone
I don't barely shop anywhere else for my party clothes

Date of experience: July 12, 2019
Australia
1 review
0 helpful votes
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Helpful customer service!
December 9, 2021

So helpful, I was way to exited when i was placing my order I wrote the wrong address, customer service helped me within the same day. So greatful!

Date of experience: December 9, 2021
Germany
1 review
0 helpful votes
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Love Dolls Kill
February 8, 2022

I asked something and received pretty fast a kinsd answer! Really nice people and fokken hot stuff! I love Dolls Kill! =)

Date of experience: February 8, 2022
Nina H.
California
1 review
0 helpful votes
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Amazing betch
December 17, 2019

Dolls kill could never do wrong. Even if I found a tampon in my order I wouldn't give a $#*!. Every order should have a used tampon in it .

Date of experience: December 16, 2019
California
1 review
0 helpful votes
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Love the costumer services!
January 17, 2019

I love the cloths and I love how y'all keep in touch with your costumers when they need help love it!

Date of experience: January 16, 2019
New York
1 review
0 helpful votes
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Favorite place to shop
September 30, 2019

I've been shopping with dollskill for years and they have the best stuff at reasonable prices and the best customer service

Date of experience: September 30, 2019
New York
1 review
0 helpful votes
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Thoughtful customer service experience
August 26, 2021

Bree was so helpful, friendly and quick to reply! Mad it a really easy experience to correct and went out of way to be helpful to me.

Date of experience: August 26, 2021
Australia
1 review
0 helpful votes
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Missing package
April 28, 2020

My package has taken super long to get to australia and Bree helped me with multiple tracking links to keep watching my package :)

Date of experience: April 28, 2020
Florida
1 review
1 helpful vote
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Great Customer Service
May 26, 2019

I placed an order and they started a sale about an hour later. I contacted them and they promptly canceled the original order no questions asked.

Date of experience: May 23, 2019
Washington
1 review
0 helpful votes
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Lit
March 12, 2019

Jahna you're a queen for pulling through. Sorry for being so passive though. My b. Thanks for everything queen. Have a nice day.

Date of experience: March 8, 2019

Overview

Dolls Kill has a rating of 4.2 stars from 2,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
320
value
300
shipping
310
returns
229
quality
283
+321