Jahna from Dollskill was super sweet and prompt in responding to my problem. Thanks again, so cute <3
Have only had one issue and they resolved it for me so quick. Theyre super sweet, costumer service is A+
Always great customer service, and the product is never any less of AMAZING, dolls kill is by far my fave store
Quick delivery and service
Had an error in my order which which quickly refunded
Excellent customer service from Bree who quickly resolved this issue
It was a weekend and they got back to me within an hour or two, very friendly and quick help.
Whenever I have a problem and I email them, they ALWAYS get back to me in such a timely manner, sometimes even on the same day!
I paid for overnight shipping and it was delayed and customer service gave me a refund right away!
I got a quick response and was taken care of! Thank you for being so helpful and kind.
I asked for some information about an item and got all the possible help! And that really fast and friendly!
SO IT'S AWESOME CUSTOMER SUPPORT!
I have placed 39 orders with Dolls Kill, and I luv everything I ordered, and the styles are awesome, what a great store.
Dolls were super fast n responsive to my inquiries. Everything was handled within mins of my email.
I looooove dollskill and they have excellent customer service! They actually care about their customers. I shop from them ALL THE TIME!
I had a mishap with a payment due to possible internet issues, but it was immediately resolved!
The customer service helped me every single time. Thank you for the great experience & dope items!
They Were Sooo Helpful When My Package Was Stolen. They even sent Me out another to a more secured location. GREAT CUSTOMER SERVICE!
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
Dolls Kill has a rating of 4.2 stars from 2,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.