business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Liz H.
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Amazing!
March 6, 2019

I ordered off here but then I realised I had gotten the wrong shoe size! I dropped an email and I got a reply back so quickly from a lovely person called James! He sorted the whole thing out so quickly! Lovely customer service and beautiful clothes!

Date of experience: March 3, 2019
New York
1 review
0 helpful votes
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Customer Service
March 6, 2019

The clothing itself is so awesome and amazing, one of the only websites I can be rest assured that whatever I order will fit as expected. But what's even more incredible is the Customer Service! The reps are just so helpful, quick, and pleasant to interact with. Returns are made easy and they are so helpful, couldn't recommend the shop anymore!

Date of experience: March 3, 2019
Colorado
1 review
0 helpful votes
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Customer Service
March 4, 2019

I've never experienced such great customer service with an online store before. Dolls Kill customer service team responds so fast to emails, even on Sunday! They really care about their business and making their customers feel important. Thank you!

Date of experience: March 3, 2019
Arizona
1 review
0 helpful votes
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Amazing like nowhere else
March 4, 2019

Huge help best stuff just love love love all their stuff is so cool and their always here whenever u need them. U can just text anytime. Dolls kill is the best.

Date of experience: March 3, 2019
New York
1 review
0 helpful votes
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I'm usually Satisfied with my experience from dollz kill. Thank god they gave a texting number because They were able to handle my issue

Date of experience: March 3, 2019
Canada
1 review
0 helpful votes
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Awesome customer service
March 4, 2019

They did their best to help my situation, they corrected the mistake I made and I cant be more satisfied, thanks!

Date of experience: March 3, 2019
New York
1 review
0 helpful votes
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Great!
March 4, 2019

Reponsive and helpful! Great excelllent super cool cool cool is this review long enough basically they did a great job give this person a raise okay goodbye

Date of experience: March 3, 2019
Michigan
1 review
0 helpful votes
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Very Helpful
March 4, 2019

I love this website, the clothes and shoes are amazing and the customer service is very quick and helpful. I've never had a bad experience with DollsKill

Date of experience: March 3, 2019
Pennsylvania
1 review
0 helpful votes
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I luv dolls kill
March 4, 2019

Dolls kill rock, I luv the look & fashion,
I had questions and they wasn't during business hours but dolls kill got back to me during none business hours and also helped me with my issue, thanks dolls kill and I look forward to doing lots of business with y'all

Date of experience: March 3, 2019
New York
2 reviews
0 helpful votes
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AMAZING customer service.
March 4, 2019

Great customer service and even better clothes! I am and always will be a long time customer! They respond to emails quickly and

Date of experience: March 2, 2019
Arizona
1 review
0 helpful votes
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Got me lookin like a solid 10
March 4, 2019

I get all my bomb $#*! clothes from dollskill this is my main $#*! u feel me 10/10 would recommend. And such lovely customer service as well!

Date of experience: March 2, 2019
Illinois
1 review
0 helpful votes
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Amazong Customer Service
March 4, 2019

I had placed an order over a week ago and it hadn't come in yet and I was really confused. I went to check on the status and it turns out I put in the wrong zip code which totally screwed the order. I emailed about the issue and I got a reply the next day which I wasn't expecting. The person I talked with, Jahna, was very nice and understanding. My order was easily fixed up and I got what I ordered super quickly after that. Super thankful it was able to be fixed and my order wasn't lost forever.

Date of experience: March 2, 2019
France
1 review
0 helpful votes
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A pleasant exchange
March 4, 2019

I am writing this to first thank the lovely person with whom I have exchanged some emails. It is a brand close to its customers and subscribers. And secondly, I would like to say how much I love their products, I really like the shapes and colours of their products and especially the photographs that bring out the best in them. Keep it up and thank you for this very pleasant email exchange.

Date of experience: March 2, 2019
Singapore
1 review
0 helpful votes
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Couldn't ask for more!
March 4, 2019

The customer service is great, on a par with Are You Am I. The replies were always prompt and friendly. Anyway my sister and I love shopping at Dolls Kill, we've been customers since 2013. I always say to my sis there's always stuff I want to order from Dolls Kill... always...

Date of experience: March 2, 2019
GB
1 review
0 helpful votes
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Good quality
March 4, 2019

Definitely worth the price, lovely quality and came pretty quickly too! I will be ordering more from Dollskill

Date of experience: March 2, 2019
GB
1 review
0 helpful votes
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Awesome service awesome site
March 4, 2019

Fast delivery great range of products only problem is choosing what to buy. Great service quick to reply on messanger does what it says on the tin.

Date of experience: March 1, 2019
Virginia
1 review
0 helpful votes
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Promptly help!
March 4, 2019

Really nice that I was able to resolve what I was needing. Logged out and another girl help me out again right out away. Thanks Elisa and Marian

Date of experience: March 1, 2019
Maryland
1 review
0 helpful votes
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Customer service
March 4, 2019

I have been ordering with dolls kill for quite sometime now. Shipping is always quick and any issues that occur, the staff help out any way they can... as quickly as possible

Date of experience: March 1, 2019
New Jersey
1 review
0 helpful votes
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Best customer service ever!
March 5, 2019

I bought shoes, an error was made mislabeled box, wrong size. Within 24 hours I was told I would receive the right size and I didn't even had to return the ones sent to me. I was so annoyed but they made it right! Love them, they owned their mistake and didn't inconvenience me. GREAT SERVICE... WIOW made me feel great. I was no. 1...

Date of experience: March 1, 2019
Indiana
1 review
0 helpful votes
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Great help
March 5, 2019

I needed information on a pair of shoes that had link issues, they helped me navigate and get me the info I needed

Date of experience: March 1, 2019