Dolls KillReviews 2,900
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Dolls Kill Reviews Summary
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
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Jahna you're a queen for pulling through. Sorry for being so passive though. My b. Thanks for everything queen. Have a nice day.
Excelente! Lollapalooza ready, had a minor heart attack with finding tracking but after I talked to CS everything was resolved!
Jahna got me the information I needed quickly. Efficient and exactly what people expect when using the chat function!
The customer service is AMAZING! They're very helpful and insightful. They actually take time to look into the problem, so they can solve it for you. The process is quick and easy. I love how the dialect is professional, but also like you're talking to your bestfriend. Overall, Dollskill is AWESOME!
Awesome products and Customer Service was very helpful and helped me resolve my issue super quickly!
The staff were really helpful & took the time out to answer my questions & take care of anything I needed. I really appreciate the fast responses & how easily they fixed my problem. It really made my day! Thanks again!
The begging was not a good experience but at the end I was able to get help and stayed with me till it was resolved.
Twice now I've bought something from Dollskill and instead of being informed that something I ordered was out of stock they just refunded my money without any notification as to why. The most recent time, I had no reason to check my bank account so I didn't even notice for two days. Now I I'm scrambling to find something to wear for my birthday. The last time this happen it happened with an outfit set, the top sold out so I guess they just sent me the bottoms without any warning, now I never wear the bottoms. Just a waste of time and money, they need to do their inventory better.
I had a lot of trouble logging back into my account after returning an item. I had to contact support to change my password to get back it. Good service just that one issue. Returns are simple and easy.
I was accidentally sent the wrong item when I ordered online and I had left a support ticket on Saturday night not expecting to hear back until monday but to my surprise I saw a reply within the hour and had great contact until the issue was resolved. I was given a full refund ($6) for the item as well as the correct item shipped to me. I am very pleased with the support and will continue to shop with Dollskill in the future!
Thank you! You Rock!
I emailed the team about my art collabs with brands and Elisa messaged me back - I connect with huge brands often and most don't send personalized emails let alone make you smile - this fab team did! I look forward to working with them and that's based off just the friendly tone of emails and the fact they take time to get back and update you on your requests! Engaging with the community and other creatives is key! These guys have it down just right!
Very friendly and helpful customer service! Love love love their lingerie and bags! Their gothic clothing line and accessories are right up my alley. I love their black lacey body suits Plus they have payment plans as well which is very helpful for their shoes. Overall great service and wonderful clothing line.
Responded quickly to my email and answered my questions well, and was just super nice! She seemed like she genuinely cared about answering my questions and giving me the right support to fix my problems which is pretty rad.
Had a little problem but they took care of me super fast love this site will be a long time customer! Thanks guys!
Thank you for your quick assistance in answering my inquiry. Your speedy response and specific instructions are very much appreciated. Good to meet you James.:)
Anamarie
Amazing! Awesome customer service. I emailed them in the middle of the night and by he morning I had received an email back so amazing customer service!
The guys & gals at dollskill were so awesome with replying quickly to my emails and helping me resolve my issue. Thank you so much!
I never made such a good experience with any customer service - so sweet and kind! The selection is great, very unique!
I definitely appreciate how quick their customer service representatives respond to emails!
I usually have to wait no longer than a day (sometimes I get same day responses!) for a reply. My issue has not been 100% resolved otherwise I would be giving a perfect 5 stars, but it's always a pleasure dealing with their kind staff.
Whenever I message Dollskill for an enquiry, the response is always LOVELY! The responses are so quick and the staff are so friendly <3 I literally can't fault this company if I tried. (Plus gorgeous clothes, what's not to love?) thank you! For sure this company has the best customer service and are 100% my favourite place to buy from!~
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members