business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great Customer Service!
March 22, 2019

I had an issue with my password and within 1 hour, Dolls Kill helped me resolve my issue! I have always had great customer service with this company.

Date of experience: March 20, 2019
California
1 review
0 helpful votes
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Great customer service
March 22, 2019

Dollskill is a fun festival fashion brand with attentive and great customer service. I thought I lost an order so I emailed DK and they responded quickly and made sure I had my order and it was already in my mailbox this whole time!

Date of experience: March 20, 2019
New Jersey
1 review
0 helpful votes
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Dolls kill is AWESOMENESS
March 22, 2019

When I was having trouble logging in the people from dolls kill helped me, it didn't take long and the problem was solved very quickly. Very polite and I love the site it's amazing and I recommend ising it for good clothes and great service.

Date of experience: March 20, 2019
GB
1 review
5 helpful votes
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Awful service!
I got charged by customs £25 tax from ordering from them? Yet you already pay so much tax online. They do not mention anywhere whithin check out this is a possibility and also if you want to refund something they only offer store credit!
Your order also takes so much LONGER than estimated which you can only keep guessing everyday whether it's arriving or not. Not helpful service whatsoever if you are ORDERING FROM UK - STAY AWAY. Not worth it. There's way better retailers for European orders.
First time buyer and will not buy again. Be warned. This has been the worst experience I have ever encoutered shopping online.
I regularly order from international online retailers from Asia, America, Europe but yet DOLLSKILL has the worst service who cannot and will not help you whatsoever.

Date of experience: March 20, 2019
Virginia
1 review
0 helpful votes
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Pretty much what I said in the title, I found my PayPal to have been used without my consent for a rather large sum of money, and customer service responded very fast and were able to cancel that shipment and return my money!

Date of experience: March 17, 2019
Minnesota
1 review
0 helpful votes
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My Type of Vibes
March 15, 2019

I love this store! From the shoes to clothes and accessories to the models. Everything is dope as heck. I also, really appreciate that they have created plus sizes. I personally am not but my sister is and it has given her the option to buy the types of clothing that she likes to wear from time to time. Plus, I like my clothes to bag a bit and the bigger sizes keeps me with my comfort level. I tried my first pair of shoes(that fit lol the last ones I goofed up and they didn't. Prengnacy feet spread is evil). I love them and will get some Mary Jane's next. Thank you for giving an eccentric girl like me a place to spread my galactic dragon wings <3

Date of experience: March 15, 2019
Canada
1 review
1 helpful vote
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Customer service is helpful, but the good stuff sells out so quick. It's just a little frustrating but they do respond quickly and do their best to resolve your issues.

Date of experience: March 14, 2019
Germany
1 review
1 helpful vote
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Dolls kills review
March 15, 2019

Great! I loved the service. They were nice. And I will shop again. I love the self chatting service because it is really easy and fast.

Date of experience: March 14, 2019
California
1 review
1 helpful vote
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Really Great Customer Service
March 15, 2019

Lindsay was able to help me very quickly with my question. Thank you again, I will be a returning customer <3

Date of experience: March 14, 2019
California
1 review
0 helpful votes
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Great service and quality!
March 15, 2019

Amazing quality and service. My order came in a timely manner and I love everything I got! Will definitely be ordering again!

Date of experience: March 14, 2019
Washington
1 review
0 helpful votes
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QUICK RESPONSE!
March 15, 2019

I order a package and wanted to confirm that I would receive it next day. I clicked on the chat icon, asked my question, and received an answer within a minute! Super convenient and easy!

Date of experience: March 14, 2019
California
1 review
1 helpful vote
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Dolls Kill Assistance
March 15, 2019

I had a question about store credit and got my answer quick and easy. The person who helped me was Lindsay and she was super sweet and made the experience personal even though we only exchanged a few messages.

Date of experience: March 14, 2019
Illinois
1 review
0 helpful votes
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The employees
March 15, 2019

The employees was very nice Lindsay she give me really great feed back on the DON'T FORGET TEDDY JACKET. She's very kind and I can't wait for her to let me know when the DON'T FORGET TEDDY JACKET is back in stock

Date of experience: March 14, 2019
Japan
1 review
1 helpful vote
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It is a very nice site!
March 15, 2019

There are a lot of very new and cool items!
This shop can see clothes that are differentiated from the people around you.
It's very cool.

Date of experience: March 14, 2019
New Mexico
1 review
0 helpful votes
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Elisa was wonderful! She helped me pick out the perfect outfit for a very important date I have coming up! I took up so much of her time and she was great!

Like shopping with a friend!

Date of experience: March 13, 2019
New Jersey
1 review
0 helpful votes
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Great customer support!
March 15, 2019

Besides the cute clothes the customer support is very helpful! Always a good experience with dolls kill.

Date of experience: March 13, 2019
New York
1 review
0 helpful votes
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Great service
March 14, 2019

I love dollkill. Amazing clothes, right on trend and affordable. Bright fashion. Unreal! Great quality

Date of experience: March 11, 2019
Germany
1 review
0 helpful votes
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Fav store!
March 14, 2019

I love this store I've ordered so many cute things! The store is so unique compared to other stores I know I can find whatever I want for whatever occasion, this is they only store where I find exactly what I've wanted and things I didn't even know I wanted!

Date of experience: March 11, 2019
Florida
1 review
0 helpful votes
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Customer service
March 12, 2019

The customer service is amazing, such a quick response and super personable staff! I love dolls kill

Date of experience: March 8, 2019
Canada
1 review
0 helpful votes
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Excellent
March 12, 2019

Everything was quick and easy, definitely no complaints, the girl helping me was able to cancel and refund my order so I can make a new one to add more items to my shopping bag and pay for one shipping fee instead of multiple :) <3 thanks!

Date of experience: March 8, 2019