business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Georgia V.
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Elsa gave me 3 names of shoes types that I asked about. I knew the 2 of them (that were not quite right). Then BINGO, the 3rd pair that I hadn't seen- I will be purchasing today!
HAPPY ME

Date of experience: March 27, 2019
South Carolina
1 review
0 helpful votes
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Fast and helpful
March 29, 2019

Needed a discount code that I lost and I got it super fast, no questions! Very polite help and if you review you get another discount code - wins all around!

Date of experience: March 27, 2019
New York
1 review
0 helpful votes
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Amazing Customer Service
March 28, 2019

Easy and friendly. Quick response. Literally nothing to complain about. This is how customer service should be like. Sending lots of love and support!

Date of experience: March 26, 2019
Minnesota
2 reviews
0 helpful votes
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Amazing
March 28, 2019

Had some issue with my order, but James got on it amazing customer service, really appreciate all the great communication and help provided.

Date of experience: March 26, 2019
New York
1 review
1 helpful vote
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Dolls kill it!
March 28, 2019

I am on this site daily! Best freaking stuff ever. Customer service is always awesome and fast. There is something for every type of doll on this site.

Date of experience: March 26, 2019
Colorado
1 review
0 helpful votes
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Missing Item
March 28, 2019

After receiving a recent purchase, I realized that one of the items I ordered had something missing. When I expressed my concern to customer service, I was promptly compensated accordingly. DollsKill always treats their customers the best!

Date of experience: March 25, 2019
Georgia
1 review
0 helpful votes
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Dollskillintheravegame
March 27, 2019

I love this site so much and this is coming from someone who never online shops. Customer service is INCREDIBLE! Delivery is fast. SUCH unique and fun clothing for raves or going out on the town. One time I emailed them some sunglasses I wanted and they have put several of them on there within a few weeks. I wanna move to Cali just to visit the stores. When I get out of college and make big girl buck$ I'm buying so much $#*! from here it's unreal. I fckin luv u dollskill

Date of experience: March 25, 2019
Louisiana
1 review
1 helpful vote
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HELPFUL
March 27, 2019

Even though they're out of the shoes that I wanted they were very helpful with letting me know everything.

Date of experience: March 25, 2019
Arizona
1 review
1 helpful vote
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I always order from dolls kill because they have such cute products and the fast shipping is always a plus!

Date of experience: March 25, 2019
New York
1 review
1 helpful vote
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Fast and Thorough Response
March 27, 2019

I received a reply within 24 hours and my question was answered clearly. I love your products. Thank you so You guys are awesome!

Date of experience: March 25, 2019
Ohio
1 review
0 helpful votes
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Awesome
March 27, 2019

First saw ad on facebook for dolls kill, had to check out site, i have my wishlist conpiled and im probably up maybe $1000, i saw the after pay choice so I contacted customer service and was given great information... it helped alot, ill be sending my orders in soon

Date of experience: March 25, 2019
Texas
1 review
0 helpful votes
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Everytime I order from Dollskill I have had the best experience. My orders always come on time and they're all very cute as well! I'll shop here til I drop!

Date of experience: March 25, 2019
Florida
1 review
0 helpful votes
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AMAZINNNNGGGG STAFF
March 27, 2019

Always there to respond when I'm having an issue with the order or the item and get back to me as soon as they can and it's always always super fast. I appreciate the time they put in to help their customers. DOLLS KILL FOREVER GOT MAD LOVE
FOR THE BRAND AND THEIR STAFF<*******

Date of experience: March 25, 2019
GB
1 review
0 helpful votes
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It doesn't exist once I can't find something perfect for me!
Fav shop, I recommend it to all the dollzzz

Date of experience: March 25, 2019
Colorado
1 review
0 helpful votes
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Amazing customer support!
March 25, 2019

I had an issue with an address needing changed and Dollskill reps got back to me quickly. They helped me get everything sorted out so fast and easily. My representative, Ciya, was super polite.

Date of experience: March 24, 2019
Australia
1 review
0 helpful votes
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I have shopped from Dolls Kill a couple of times now and each has been an easy experience. Any questions I've had about my orders have been responded to in a quick and friendly manner. Great customer service!

Date of experience: March 24, 2019
Australia
1 review
0 helpful votes
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Dolls Kill is amazing
March 25, 2019

Dolls Kill has always been super helpful and sweet to me whenever I need their help, they're my favourite store!

Date of experience: March 24, 2019
California
1 review
0 helpful votes
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Great customer service!
March 25, 2019

I love the unique pieces that Dolls Kill has! They always have what I need to complete a LOOK! I had some troubles with my order and the Dolls Kill team was super responsive and helpful with ensuring I got my order on time!

Date of experience: March 24, 2019
Arizona
1 review
0 helpful votes
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Fast reply and return <33
March 25, 2019

Dollskill has 10/10 customer service and helped me return my order the same day. Texted them after i accidently ordered something and got my refund.

Date of experience: March 24, 2019
Texas
1 review
0 helpful votes
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They have been trying to help me a lot with my return and i really appreciate it!
Good at replying fast and seems like they actually care.

Date of experience: March 24, 2019