Dolls KillReviews 2,900
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Dolls Kill Reviews Summary
Dolls Kill has a rating of 3.2 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
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Made a horrible mistake when ordering and it did take till the next day for them to get back to me due to me ordering at like midnight but they were very helpful in getting everything sorted out looking forward to receiving my new shoes and will definitely be purchasing from them again.
I accidentally entered my email address for the wrong purchase, and I was freaking out! I was so worried that it would mess up the delivery of my package. So I decided to shoot an email over to dollskill and did they impress me! They got back to me in no time, like lightning! Not only that, but they actually followed up on my problem and fixed it for me. Talk about excellent customer service! I gotta say, I highly recommend dollskill to everyone out there. They really know how to take care of their customers.
I had returned an item a while back and I was lowkey freaking out bc IN THIS ECONOMY!?! Anyway, I reached out to the sweet baby angel handling the CS emails and they were able to find my gift card email and sent it to me again. 10/10 service.
I had an issue with my online order, and it was resolved immediately. Very happy!
Had a great customer service experience, Kimberly and Chantel both got back to me super fast and were extremely helpful and nice the whole time!
This company handles everything with so much love and positivity. They are a very helpful team who truly care about their customers. I love shopping with this brand because I know I'm in good hands and in good style ;)
I live in Canada and had a sweater arrive and was a little big on my daughter…returns were easy and CSR was extremely helpful.
Looking forward to alot more happy purchases and quality outfits.
This company is always very prompt with a reply if you contact them. Always a very fair solution to any problem you may have. Their customer service team is really the best!
Dolls Kill has to be one of the BEST sites/ businesses I shop on, and not to mention their customer service has always been so amazing and so helpful every single time whether it's been a question I have or a return resolution. Thank you Dolls Kill for being the BEST and making me the bad $#*! I strive to be. BLESS
I was having confirmation issues and went through the contact form for assistance. I was expecting to wait the 24-48 hrs, but received an email promptly. After sending over basic information the issues was fully resolved. Thankful and I can't wait for my dresses!
It only takes few days for the team to solve my case and refund for a damaged order. Also, they helped me get another old order done as well.
Keletso was so kind, cheery, and helpful when I sent a query in regarding a return. Such an unexpected surprise to get friendly customer service like this anymore - she's an absolute credit to the company <3 <3
Dollskill never disappoints. My second pair of boots from here and I am in loveeeee. The baby tees are super cute too and customer service is AMAZING
In the last couple weeks I've ordered a few times now first a big puffy coat that I thought would only be so cute but didn't expect it to be warm too what a double win 😍 and some boots that are worth every penny I feel like I could do some serious damage with these things! Then I ordered a ton of shirts and got confused putting in my coupon and they got right back to me about letting me know they could help fix put it back onto my order and to let them know if I wanted to send anything back once I got it, they where so easy to talk to and I ended up falling in love with everything I ordered and sent nothing back 😍
I had ordered a black dress that I had my eye on for months but it was delivered with some slight damage on the tulle. I was pretty bummed because I figured I was going to go in circles with customer service with no solution but to my surprise they resolved the issue in less than 24 hours and my replacement dress is already in the mail. The representative Yolanda was super sweet and helpful definitely would recommend this brand based off the customer service alone.
They were great! I showed them what was wrong with the purse and they were quick to fix it! Super sweet and helped so much! Love everything I always buy from them!
I had passed my 30 day return window because I had Covid for 2 weeks, but Lethabo in customer service responded quickly and allowed me to still make the return! Thank you so much!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members