Dollar GeneralReviews 627

I went to the store about 6:45 pm.this evening and AGAIN. Found between 7 and 10 print outs apologizing to their valued customers for being. Closed!. They are closed more than they are open. If you close AT 8pm. CLOSE AT 8PM. NOT 7pm or 7:30 pm. Because you want to walk out the door AT 8pm. The customers don't seem to be as valued when it comes time for this to happen.This has to be THEE Worst Dollar General. They may as well.close permanently since the community ends up having to go elsewhere anyway!

Placed an order online, system went down for most of the day took my money and still haven't received my order! It's been 5 hours later called customer service and they couldn't even get in their own system! DOLLAR GENERAL DO BETTER!At this point I just want my money back!

Why is it when they have a good sale,The app conveniently stop working? It keeps saying sorry something went wrong. Check back later.

Had to hunt down an employee to do a return. When I finally found one outside smoking. I asked if they would do a $9 return on a useless product. Just for the employee to tell me the register is offline and we aren't doing any returns today. I had my reciept but he still refused. I asked for the manager and was told they was busy unloading the truck. What a joke of a company

I came to leave 5stars the other day, but i guess my comment and appreciation and gratitude was not fully submitted and I'm not sure why I could've been my phone. I love the actual store. It's very nice and neat and I love the people until I went back and told them that I submitted my comment, and she told me that no I did not, and was quite rude to my gesture. Therefore, it makes me not wanna go back to that store ever again. Loganville ga, between

This store in Brewton AL seems to always be CLOSED …. Even when the sign says Open 8am-10pm guess they can't hire good ppl

Like now, it's 11:43 am …. Still closed, but workers are inside unloading deliveries

I shop at the Dollar General in Pittsford, VT. It is a great place to get many items not available to me locally. Our store is usually well stocked and neat, I have always been given help when I needed it and the employees are polite and friendly. I am there several times a week. Once in a while they have had to limit their hours due to lack of available help but that has not been often.

Store ******* is never attended the workers just set outside and smoke cigarettes while shoppers are left inside to find things for them selves and use self check out. The manager when on duty sets in the office and does not come out. I've been disappointed in stores before but this one is by far the worst. They might as well give the jobs to a computer

Avoid Dollar General stores in Philadelphia, NY and Theresa,NY. Both are extremely dirty, crowded, salespeople are rude, self check outs, no public restriooms...I'll take my business to Dollar Tree were the store(Evan's Mills, NY) is clean, salespeople are friendly and helpful and they have clean public bathrooms!

Hiring signs on every store but never hear back from online applications. Even asked the store manager directly if they were hiring. She answered with the sign just stays up

I have worked retail for over 30 years owned my business and NEVER have I seen such a mess The DM has absolutely no idea what she's doing! I know her name is Anna Marie the store is a Ruskin Fl store on National Dr she hires people to manage the store and the key holder has to train them? I watched her being trained how to use the the register lol I have watched mgr from another store come into this store very loudly berating the staff at this store while her store is a mess! As we speak the store is closed losing I'm sure thousands of dollars and it's not the first time because they don't know how to schedule working rotators among employees and one of the assistant mgrs (yeah I said one of them because there is two) doesn't like to work out stock but is quick to scream if they aren't done this is ridiculous! Please help our store it was great until they fired Maggie because the DM through her into a position she wasn't properly trained for!

Why has the air conditioning been broke ALL summer long at this store? I feel horrible for the fabulous employees. Having to work in this heat all summer. As a customer I can't even shop long sadly. It was just too hot. Absolutely astounding DG let's their employees and patrons have to deal with this.

I bought a coffee pot that was defective, leaked water. Box was damaged and the store representative told me to keep the receipt. I tried to return it to a different store because I was traveling and was no longer in the area where I purchased it. Went to a local store in Florida and they said they couldn't return it as there was a barcode on the receipt and not a QR Code. Representative said I have to find a store which had the old system for scanning. Rediculous! This is a nation wide chain how is it not returnable at any location? How am I supposed to know which stores are running old software? I believe the receipt says I have 14 days to return it with a receipt. How stupid is this. I guess the CEO needed his Millions and couldn't upgrade all the stores computers. They will not get my business any more. Pathetic.

This store in Criowell Al is great, Mickey the manager is great, everyone are super, they go beyond their job!

Hi there!

Here's my DG review, my story

I usually shop once or twice a month for a few groceries or essential things. Paper goods, for instance, or household cleaning supplies. Or hygiene items on occasion.

Trouble is, I must bring with me a backpack for carrying purchases home. I do NOT drive anymore (my car broke down in 2011, I have yet to earn enough to replace it!) I walk or take a bus to get around.

Here's the kicker. I'm invisibly DISABLED
I suffer chronic pain problems in my back & joints & circulation. Often times carrying several heavy bulky shopping bags at once can get painful. So, I bring a backpack & other times if there's way more things to carry, a buggy cart. Not a store cart, a roll around metal wagon thing, like a cage, but on wheels.

This can often get me stereotyped as a "bag lady" & they automatically believe I'm going to shoplift...well, I DON'T APPRECIATE being treated that way when all I try to do is make a few necessary purchases, & safely carry them home. I. DON'T. STEAL! NEVER have, or will.
Plus some say this happens more to men or people of color. I'm a female in late 40s who's white.

I believe DG is violating consumer's rights here, as well as possibly some clause or 2 of the Federal ADA with this specific store policy.
Also guys, CLEAN UP YOUR AISLES! Crikey, it can be a royal PITA just to get thru all the stacks of unopened boxes of merch just to get what we need! Can't imagine how it would be for a wheelchair-bound person, as hard as it is for everyone else...

If DG doesn't provide safe lockers & padlocks - then my belongings, ALL of them, stay with me!

I never had any problems in a previous county. But in current county, for last 12 years, EVERY DG store has done this & it longtime needs to change! Thank you

The worst possible store of any type anywhere. Litter all over store, vomit on the floor for weeks? Sure looked like it. Store stock on racks all over the store, everywhere, you cant get to the shelves because the stock is on racks, in all hallways, walkways, paths and worse. Shelves of stuff falling into the walkway, most shelves not stocked, horrible smell inside and it just goes on and on, the manager smelled like a garbage truck that had been smoking weed. Its just the worst store ive ever seen and replacing the old manager, promise to get better, its 10 times worse now.

I went in to DG in Resaca, Ga. I had ask for salt and pepper shakers the kid brought me back salt and petter Hanes to me and walked away. I mentioned that she was not very helpful, she stated screaming at me and said that she didn't care about helping me. After I took her abuse I did say something derogatory and apologies to the manager. The manager was very rude as well and said that they were
Kids as the excuse for their behavior. I will not come back!

I was at the New Buffalo Michigan Dollar General store today and the cashier seemed to want to fight. She wasn't at the register when I walked up so I stepped over to the self-checkout and she came out of the back and said I was getting there (to her register). I said OK, smiled because I thought she was being sarcastic but trying to be funny, taking my stuff down to her register. She looked at me and said did I say something funny? I looked at her like she was joking, then saw she was serious. I also didn't get any kind of thank you after paying. I didn't deserve that. Also that store is absolutely filthy and tomorrow during business hours will be making a report to the Berrien County Michigan Health Dept.

Bought a coffee pot there and the next day it didnt work so i tossed it and bought another one that one lasted a couple days and went out through that in the garbage and when he got another one and in the middle of making coffee it keeps shutting down that three for three which means you sell junk