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How would you rate Dollar General?
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Washington
1 review
0 helpful votes
Follow Anthony J.
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I went to the Pontiac and Broadway Dollar general in Wichita Kansas yesterday there was an old white haired lady there she is always very rude to customers disrespectful has not a problem in the world telling customers you can go to Walmart nobody ever asked you or told you to come in here and shop that works here she was informed yesterday that the price tag was incorrect on a 2 l of Orange crush and the customer had informed her that well that is false advertisement I mean just for future reference for other customers would you please have somebody update that price she said if you don't like it you can go to Walmart and never come back here I put I put my merchandise down right there actually just left it in the cart put what I had left in the car I just walked out from there I will never go back to that Dollar general again I've attempted to leave a review on that Dollar general's website but unfortunately I'm unable to but please do go to that locations reviews you will see the same lady getting continuous after continuous after continuous horrible review

Date of experience: February 11, 2023
Missouri
1 review
0 helpful votes
Follow Alice Ann O.
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I'm a 77 year old woman who has shopped at many Dollar stores, most employees have friendly and helpful. I was at a Dollar General store in Carterville, Illinois and for the first time treated rudely. I have a great grandson that has trouble communicating and his social worker is working with words. Wednesday I had been looking for a toy to help with that. I found a toy, only one, that had been demonstrated too much. I went to the counter and ask a young man if they could replace the batteries or mark the item down, before he could say anything a black woman employee said it probably doesn't work on batteries, I showed her on the box that it did, then a young blond girl came over and said she was the manager, I had never seen her there before. There were several other customers in the store, she again said there was nothing she could do, I then started to open the package and then old her I would buy it when I put new batteries in. She told me to get out of HER store and never come back or she was going to call police, I almost said please do because I'm known and respected in the community. I decided it would be better to just leave, I had other things I intended to buy. I went to my car and wrote a review about the experience, while I was sitting in my car this young person came out and started attacking me again! I finally drove off but feel I was definitely abused by her. I'm very sincere. I don't wish for anyone to loose their job but she definitely needs more training in customer service. I have been in management for several years and know you never speak to a customer like she and the other woman did. Thank you for your time.

Date of experience: April 7, 2022
Alabama
1 review
0 helpful votes
Follow Daniel H.
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The staff at Fyffe store are the most rude stuff of any store I have ever been in! They act like it makes them mad if you act them anything!

Date of experience: July 8, 2021
Tennessee
3 reviews
1 helpful vote
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This store in Columbia, Tn was in deplorable condition. Filthy, stock was all over the floor and just thrown on shelves in no particular order.

Date of experience: October 17, 2016
Texas
1 review
0 helpful votes
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They don't accept cash
February 7, 2024

I went to dollar general
And now they making it look like they dont accept cash no more so i wont be buying there no more

Date of experience: February 7, 2024
California
25 reviews
47 helpful votes
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Dollar Generals Prices
November 17, 2015

Went to Dollar General some of the prices are crazy good and some of the stuff is Overpriced but still not bad... They sell a variety of items...

Date of experience: November 17, 2015
Indiana
3 reviews
1 helpful vote
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Great Prices
May 7, 2015

I go to Dollar General once a month and use it as a stock up store. You cannot beat the quality and the price.

Date of experience: May 7, 2015
Georgia
1 review
0 helpful votes
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Dissatisfied customer
December 6, 2023

This store in Hawthorne Florida used to be an amazing store with good people who ran it now it's never stocked there's people going in and out and there are constantly overturning employees and here it is 6 o'clock on a Wednesday afternoon in the store is closed probably due to lack of staff, but this is ridiculous and I hate even having to go up there in this used to be my number one store to go to in the small town I live in if this doesn't start getting better peoples gonna stop going there as they already have and it's gonna end up closing the store down now this is BS because there's only one other grocery store to go to into town and y'all have a very good thing could be a very good thing it as a team so whoever is leading, this store is doing a poor job whoever's their manager is doing a poor job and whoever's. Their manager is doing a poor job as somebody who works in a similar type field and deals with similar situations this stuff comes from the top and works its way down from the store and works its way up. This is ridiculous, there is no reason that the store should be like this. You need to get some qualified managers in there and qualified in there and get it together. You have a good thing I want could be a good thing and you're slowly ruining it and I want everybody to know How it is how it was and how it is now because it's not fair to the people of this town if y'all ain't gonna do what y'all need to do close the doors and let somebody else do it because there's other places that would like to move in very very dissatisfied What's going on with this place get it together Dollar General

Date of experience: December 6, 2023
New York
1 review
0 helpful votes
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Hmmm
June 24, 2023

I think it's a good job the hours just really suck but a great place to work part time.do just worked the summer

Date of experience: June 23, 2023
Missouri
3 reviews
2 helpful votes
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Rude!
December 17, 2017

I use to love the dollar store now every store I go to is full of rude workers that dont do their job!

Date of experience: December 17, 2017
North Carolina
3 reviews
1 helpful vote
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The store
January 10, 2023

Quality customer service and awesome customer support! Fast check outs! Great people to work for and some awesome benefits from working with them!

Date of experience: January 10, 2023
Missouri
1 review
0 helpful votes
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Very misleading add stated buy one get one free for toys not the case bill twice as much as anticipated they would not honor the ad

Date of experience: July 3, 2023
Florida
1 review
0 helpful votes
Follow Timothy M.
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Please work on your weekly ad. It's pretty hard to look at on your phone and pretty hard on a laptop as well. I do love Dollar General though.

Date of experience: August 21, 2022
BA
2 reviews
1 helpful vote
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EXSTA
March 20, 2017

LIKE ALOT OF OTHER 99 CENT OUTLETS, YOU CAN FIND ANYTHING INCLUDINIG FOOD, BATTERIES, MAKEUP AND OTHER. I LIKE DOLLAR GENERAL, THEIR PRICES ARE COMPETITIVE

Date of experience: March 20, 2017
Indiana
2 reviews
11 helpful votes
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No masks
July 21, 2020

Boycott all stores pushing communist masks, even after the political hoax is over. End all big chain stores.

Date of experience: July 21, 2020
Florida
1 review
0 helpful votes
Follow J P.
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Hi there!

Here's my DG review, my story

I usually shop once or twice a month for a few groceries or essential things. Paper goods, for instance, or household cleaning supplies. Or hygiene items on occasion.

Trouble is, I must bring with me a backpack for carrying purchases home. I do NOT drive anymore (my car broke down in 2011, I have yet to earn enough to replace it!) I walk or take a bus to get around.

Here's the kicker. I'm invisibly DISABLED
I suffer chronic pain problems in my back & joints & circulation. Often times carrying several heavy bulky shopping bags at once can get painful. So, I bring a backpack & other times if there's way more things to carry, a buggy cart. Not a store cart, a roll around metal wagon thing, like a cage, but on wheels.

This can often get me stereotyped as a "bag lady" & they automatically believe I'm going to shoplift...well, I DON'T APPRECIATE being treated that way when all I try to do is make a few necessary purchases, & safely carry them home. I. DON'T. STEAL! NEVER have, or will.
Plus some say this happens more to men or people of color. I'm a female in late 40s who's white.

I believe DG is violating consumer's rights here, as well as possibly some clause or 2 of the Federal ADA with this specific store policy.
Also guys, CLEAN UP YOUR AISLES! Crikey, it can be a royal PITA just to get thru all the stacks of unopened boxes of merch just to get what we need! Can't imagine how it would be for a wheelchair-bound person, as hard as it is for everyone else...

If DG doesn't provide safe lockers & padlocks - then my belongings, ALL of them, stay with me!

I never had any problems in a previous county. But in current county, for last 12 years, EVERY DG store has done this & it longtime needs to change! Thank you

Date of experience: October 1, 2023
Florida
1 review
0 helpful votes
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I often go to dollar tree and their hours are posted as closing at 9pm, but I've gone several time at 8 and they are already closed.

Date of experience: April 26, 2023
Tennessee
10 reviews
0 helpful votes
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Dollar General is very easy to navigate through... It has never been hard to find whst I'm looking for. Very reasonable prices.

Date of experience: October 12, 2016
New Jersey
1 review
0 helpful votes
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It's ridiculous trying to get a job at Dollar general the job sites are ridiculous and all you get is spam.

Date of experience: August 2, 2022
Ohio
1 review
0 helpful votes
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Smithville Ohio 19799
December 19, 2021

Best DG in our area. Always well stocked and clean. Brenda and her staff always friendly.store *******

Date of experience: December 18, 2021

Overview

Dollar General has a rating of 1.7 stars from 626 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dollar General most frequently mention customer service, district manager and digital coupons. Dollar General ranks 696th among Discount Shopping sites.

service
273
value
247
shipping
113
returns
153
quality
206
+96