Dollar General Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and employee treatment. Many customers report negative experiences with unhelpful and rude staff, inadequate training, and a lack of responsiveness to complaints. Issues with product quality and the fulfillment of promotional offers further exacerbate dissatisfaction. However, some reviews highlight positive interactions with friendly employees and appreciation for the store's convenience and pricing. Overall, there is a notable trend of frustration among customers, indicating a need for improved employee training, better management practices, and enhanced customer support to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Location: Sardis Road, Gardendale, AL Management in this store is horrible! Everyone is on break, no one seems to want to help customers.
Today I was discriminated against by dollar general. I have a underlying medical condition. Which makes my high risk for covid-19. But because I 'm no over 65 I was denied the ability to show at your store. This company need to do better at taking caring ALL high risk individuals instead of just seniors.
Went in today 3/19/20, - this store is FILTHY. No hand wipes to use or for sale, no Dawn dish soap, inventory stacked high too! WILL not return there!
The Dollar General Store, on main St., in Princeton In, looks nice, well organized and is safe to shop in. Great job!
I always shop at this store ******* really loved this particular dollar General. Long story short they change managers and now the store is nasty no ones stocking, can't hardly get around in there and the new employees are well it may be more polite to say don't know nothing. I got to find me another dollar general are maybe just switch over to family dollar.
Although the store inside looks fine, the outside is totally a different story.
The store is in Florida and has a retention pond behind the store it was a nice pond turtles living in it and frogs. But now half of the fence that goes around the dumpster is in the pond, and they just replace this fence a few months ago. And the trash that is in that pond is disgusting I'm not even sure if the turtle is still alive and if it is it will die from maybe eating plastic or who knows what else.
The pond went from really nice to look at to a garbage pond. Someone needs to clean. It out maybe the employees can do it. It's the stores management that should do something about it. And the trash flys around in the parking lot too.
Please do something or someone might get a fine for this disturbing site? This store is Dollar General Malabar Rd. Palm Bay Florida across from Autozone?
Like to how disappointing it to shop at dollar General in mt. Pleasant when I went in there was was cars of boxes just sitting in the walk way couldn't even go through there. Like to know what happened to Hillary she was the best worker I know that worked hard at that place she was so kind and nice to me that's probably why it's a mess hope they improve it there.
Sad how no one cares to do a good job at the one in Mount Olive, Al. Disarray, shelves half full, stacks of merchandise to be unpacked all the time, and then what you do need is behind the stacks that have not been unpacked. Nice new manager though. I worked Retail in my youth, it's good honest work. Seems the workers just want to sit outside and smoke cigarettes and talk on their phone rather get the store looking nice. Don't hire these people who drift from job to job.
I have been shopping at Dollar general for years. In the last year the one in my neighborhood has been like an obstacle course to get through. It is at 550 East Main street Duncan SC. The shelves are empty and there are carts sitting everywhere to be stocked. Not sure if they are understaffed. Something has definitely changed within the last year. It use to be a very clean store. You can't sell product if its not on the shelf.
Bought 2 frozen flounder fillets. Put in frezzer. Took ot 2 wks. Later. Defrosted in frig. When taken out both where pools of? In packages. When open a shunk would have died.
Gave up on rentsstore. Told not to come back. Due to my complains. So went to dexter. First google and bing have store at north end of town. Its on the south end. Found it. Asked casher address. Didnt know. Told him maps have store at wrong location. Said he knew that. No one tried to correct it store gets a c minus.
I bought 100.00 worth of stuff and went home. Found out I forgot a bag... called and they basically said" it's not here" no fixing it no nothing... I'm out the stuff I bought and my money. The checker should always make sure you have all your stuff. This one just let the next person take it... never going back!
In 'Dollar General Store #*******', the employees are really friendly and they are always doing their job well with no complaints from my mother and I.
Store 5893 is in ridiculous dangerous shape. Large carts of stock that needs to be put out is everywhere around the store & it seems to just keep getting added too instead of stock put on shelves. This was my store choice because I live so close, but will be finding another store.
... but, alas the quality of the experience fluctuates wildly from locale to locale. The DG over on the Eastern Shore was my go to place for basic foods, milk, paper products and simple household items. At that time, the store was neat and clean; the staff was organized and friendly; and I could find what I needed. Now since DG merged with Dollar Tree, that particular store has diminished in quality, is filthy, reeks and is always in disrepair. I shall continue to remain loyal, but it is not the fun little mercantile jaunt it once was for me.
Awful place to shop. Liberal Ks store to terrible. Manager is very rude. Freight everywhere lines back up. They have restrooms but public cannot use them. They need to get new help and get rid of that store manager. Almost every time you go in there they are closing at 8 cuz of no help. That tells you right there something is wrong. I would have gave 1/2 star but that is not a option. DO NOT SHOP THERE OR WORK THERE BECAUSE SOMETHING IS WRONG! CORPORATE NEEDS TO CLEAN HOUSE AND GET PEOPLE THAT CAN WORK AND DO THERE JOB. I HAVE BEEN IN OTHER DOLLAR GENERALS THAT WAS CLEAN AND ORGANIZED THEN ONE IN TERRIBE!
She does illegal things at and during work. She comes in work late all the time and has relations in the parking lot with others.
This is a bad app. I had this digital coupon I clip now it notes there. And the spend 20.00 dollars on gain and take off 5.00 never made it to my app
, when I bought the cell phone. Rick went way beyond customer service & refunded my money anyway THX
I went to Dollar General to look for a word search puzzle book. I could hardly even look at anything. They had all kinds of stock piled up in front of the merchandise.At least Family Dollar doesn't pile stock in front of merchandise that they're trying to sell!
The dollar general in Elizabeth Illinois used to have excellent customer service but that is no longer the case with my last visit. The employee was rude and detached. It also seems they are carrying less and less products as well.
About the Business
Dollar General makes shopping for everyday needs simpler and hassle-free by offering a carefully edited assortment of the most popular brands at low everyday prices in small, convenient locations and online!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members