The company's reputation is significantly marred by numerous customer complaints regarding delayed shipments, unresponsive customer service, and issues with product quality. Many customers report long waits for orders that either never arrive or do not match expectations, leading to feelings of frustration and distrust. Conversely, a minority of reviews highlight positive experiences with certain products and prompt refunds when requested. Overall, while there are instances of customer satisfaction, the overwhelming sentiment leans towards dissatisfaction, indicating a pressing need for improved communication and a more reliable fulfillment process to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
I have the rainbow paw print ring and I love it! My sweet Kuno crossed over the rainbow bridge in September of 2017. Having this ring is a sweet reminder that one day I will meet him there. Thank you!
I had a great experience with my merchandise from Dog Pawty! I ordered two of the lighted dog collars for my puppy and senior dog and it is so great to finally be able to see where theyre roaming at night! The collars are awesome and I enjoyed receiving them!
Ordered some Glow in the Dark collars for Christmas. They are GRRRREAT! Easy for me to click on, easy to adjust, charge. Dog runs circles when I grab one off the hook, because it means we are going OUT even after dark... high visibility is crucial at dog park after dark, and i can choose from many options with an easy click of his collar. I never realized, though, how nice it would be walking around the neighborhood with a light up collar. Drivers that don't stop at corners now stop because they see us. Even on the sidewalks, other walkers/dogs can see us coming. Even on side streets, people whipping out of their driveways see us. It has been a much safer environment.
I was really happy with what we received, the dog seat strap has been invaluable in keeping our puppy Boston safe and secure. We already had a strap for the car, but it was a little too short.
This one is a perfect size.
I ordered the LED dog collar and it has been so useful. I walk our dog (black dog) early in the morning when dark or just after sun has set and it is dark, it is a tremendous help to see our pooch.
I have even had neighbors ask where I got the LED collar as they wanted one. They said they could see our dog from a distance and could easily see the light. (We have a red one) I provided them the weblink. I would easily order again and may just order another color.
Thank you for your product.
I take out my German Shepherd and Corgi to the dog park about 3-5 days a week. With the sun setting by the time I get home from work, I get worried about taking the dogs out to the park since I can't see or keep track of them and the dog park is an large open area. I came across the Dog Pawty light up collars on social media and thought it'd be a good idea to try it out. They work GREAT and I absolutely love it. My German Shepherd loves to play chase and I can see exactly where she's at. If she goes too far, I just can call her name and she'll come closer to my area. The light up collars are a must have for dog parents that take their dogs out at night. I get compliments about them all the time!
As a dog lover and caregiver, finding this wonderful online store was a pure treat for me and my wife. I love the offerings and the easy reading emails are informative and unobtrusive. So far, everything we've purchased from them has been spot on with quality and pricing and some of the exclusive items were truly beautiful. I highly recommend checking these guys out. The customer service is good as well and the people working there just seem well... nice!
I receive my bracelet very quickly and whee it everyday in remembrance of my German shepherd Lucy I love it thankyou
We ordered the light up dog collar, it was shipped within the time we were given, and we love the item. We have recommended it to all our friends with dogs.
Know what makes Dog Pawty so different? They actually CARE about dogs and pets! I received a free light-up collar during a promo, and it arrived two weeks later, as they had estimated. There are lots of crumby fake reviews up here, but my item was received AS PROMISED, thank you very much. My boxer boy Maverick now proudly wears his blue light-up collar so I know he is safe at night when he is out in the yard. As a tripod, he is a little more susceptible to any dangers, so seeing him out there in his collar brings me a lot of peace of mind, and I will be a loyal customer to Dog Pawty from here on out! Thank you for promoting safety for pets!
I ordered mine and it took around 2.5 weeks to come in. I couldn't be happier with this product. I have a pit bull we'll over 100pds and I got the XL for him in two different colors. Works great, and the people are very friendly and help you out with anything you need. I Highly recommend this! Cant beat the prices and delivery time. Friend of mine ordered some and it took a little longer for his to come in. But over all can't beat it especially at these prices! Ill be a returning customer for sure!
Not only does Dogpawty offer a wide range of Great quality products, but knowing it also supports and helps animals in need is wonderful. I will continue to support and shop this site and recommend it to all.
Thank you for the prompt delivery of my doģgy's Christmas presents we are both fully satisfied in knowing our new baby will be seen and safe would be interested in a lighted collar for a chihuahua if you do them
I love the collar, as did my parents and my sister! I got the blue one for my dog Hank. I took tons of photos of him wearing it as soon as I got it, and loved it even more once I used it at night - it felt like walking a little invisible doggie, just seeing the light-up collar! I recommended it to my friends with dogs as soon as I received it; it has the extra bonus of safety as well as coolness!
I came across the lighted dog collar from Dog Pawty on FB and thought I'd give it a try. Totally LOVE IT! I have 2 small dogs that I walk in our sub, which has no sidewalks, and that collar is fantastic. Great quality and easy to use.
Dawg Pawtys illuminated dog collar has given me new found peace of mind! We live on a large wooded plot of land and love to see our yellow lab run free. Wearing her brightly lit green collar, I am able to easily identify her whereabouts, ensuring her safety. Thank you Dog Pawty for allowing me and my yellow lab Allie-girl to enjoy the beautiful outdoors together.
I purchased a ring for very little money, so wasn't expecting much. But, they proved me wrong. Excellent material. I will be purchasing from them again! Awesome company!
I absolutely LOVE the LED dog collars that I received. I have two large dogs and they're very active and sometimes hard to keep an eye on. The bright and glowing lights in the collars make it so much easier to know where they are at all times. I received the collars promptly after I ordered them and they came in the best of condition with great packaging. Thank you so very much for these collars. They are a definite blessing. Especially for an older person whose eyes aren't the best anymore. I look forward to seeing more of your products that are for the betterment of our pets.
Love the items I ordered. Jewelry and collars are both good quality and well
Made. The collars are great for keeping track of my dogs at night. The pendant is a reminder of a BC that I lost in August 2016.
Thank you Dawg Party.
Answer: Agreed these guys are a scam!
Answer: That is what happened to me too. Ordered on 1st June and now 13th August... Never received the order.
Answer: Teamdogpawty.com Is the email address for Dogpawty