The company's reputation is significantly marred by numerous customer complaints regarding delayed shipments, unresponsive customer service, and issues with product quality. Many customers report long waits for orders that either never arrive or do not match expectations, leading to feelings of frustration and distrust. Conversely, a minority of reviews highlight positive experiences with certain products and prompt refunds when requested. Overall, while there are instances of customer satisfaction, the overwhelming sentiment leans towards dissatisfaction, indicating a pressing need for improved communication and a more reliable fulfillment process to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
I ordered from Dogpawty when my 15 yr old minpin passed- i LOVE my necklace and bracelet charms i got! One has the footprint and dog print side by side. My favorite I am about to order again and highly recommend them! Great quality
My dog has everyone talking in the neighborhood! He is wearing his bright green light collar at night and shines with pride! I am so glad I found this collar on DogPawty. They were easy to order from and it quickly came just in time!
I really love the light up collar that I got from Dogpawty. I feel so much safer walking my dog in the dark now that she is lit up. Fits great too! Delivery was great. Got it within 3 weeks of ordering.
I got 2 free lighted dog collars and a t-shirt from DogPawty before Christmas. While the dog collars took awhile to get to me, which I had been warned about, they work wonderfully and I'm so happy I clicked the link to get the collars. I feel better about letting my dogs outside at night because I can see their collars and know exactly where they are in my wooded yard. I also really like how bright they are so I know hunters who may be in the area can see my dogs and not mistake them for deer since they are fawn colored. That being said, the t-shirt I bought was not quite the right fit. I purchased the "Blue Lives Matter" t-shirt for my dad in an XL, what he normally wears, and the collar was way too tight. We gave the shirt to my mom instead and she loves it, but I did find it odd that the collar would be so tight. As far as products for dogs goes, this company hits all the right notes. I'm happy to have found a group of people so dedicated to making sure pets are safe and I think I will do more business with them in the future.
I also want to say that the CEO reached out to me directly asking how I felt about their service and that's really important to me because it makes me feel more like I matter as a customer, not just another order to put in the bank.
I have received the dog's collars they are awesome. I have to furface's Riley and Oliver and they are both black and brown color. I live in the county so it gets very dark and I can't see them at night. These light up so Brite very nice collars. I am so happy with all the products that I have purchased.Awesome.So glad that I purchased these collars.
Ordered 3 flashing collars and were delighted when they came. They are really good for the dark nights and dark places in our garden where our dogs like to explore. Highly recommend service received
I have a toy poodle who loves to wander in the back yard. The collar fits nicely over his present collar and tags and I can see wherever he is. He also enjoys it as he is low to the ground and can see everything in front of him! Great product, would recommend it. R
I received my order of light up collars for my 2 dogs quickly. The quality is great and my tiny brown Lhasa can now be easily seen in the dark and she thinks shes a wee superstar when shes wearing it! Thabks for a great product and a fab service!
I was very happy with my purchases fast friendly service, my dogs look great, would recommend to anyone with pets.
I absolutely love the Glow in the dark safety collar. We just love taking our puppy out for walks and this just helps ensure people see us walking when it gets dark. I love the fact that I can adjust the bright light to flash fast, slow or constantly on. This was a great idea!
I got a ring during a promo period and I love it! I wear it all the time, you can tell this company is made for animal lovers!
I have been very happy with the couple of orders I have placed with dogpaw. Not only were they fast in shipping my orders but the quality of the items were great!
AMAZING PRODUCTS. DELIVERY WAS SPOT ON. I LOVE DOG PAWTY. THANK YOU I WAS REALLY IMPRESSED WITH THE QUALITY OF YOUR PRODUCTS AND THE EASE OF HOW TO ORDER.
I purchased the yellow glow-in-the-dark safety collar for my dog. I walk her early mornings and late evenings often in the dark and even though she is on a leash, I feel like she is much safer with the lighted collar. The collar is well made, the light is bright and easily seen and it is easy to turn on and off. My dog loves the collar because when I get it out she knows we are going on a walk. I would recommend this product to any dog owner. You and your pet will benefit from being visible to traffic.
T. Border
They have been very good in helping with all the needs I might have... will continue to shop here...
I love my rainbow paw print ring I received. Allowable time to get it and the product is amazing! Love them!
I ordered the light up dog collar in hot pink~~it arrived super fast and I was immediately impressed with the thought put in the design (three settings for the lights) and the overall quality of the collar, the ring is well sewn, no worries about putting the tags on there and it's lightweight enough to be comfortable for our sweet grand dog:-)~~because she's a chocolate lab, she can not be seen at night and this collar has made finding her easy lol and she is the cat's meow when we take her for a walk for sure~~great idea, great product, well made and we're just tickled pink that she can be illuminated (she was a big hit at the holidays, all that blinkin:-) Thanks!
Offer for free battery operated glow collars was just that. I paid approximately$10 for shipping and got two sturdy collars which keep my dogs visible and safe when on early morning and evening walks. Thank you so much
Amazing products perfect for any dog lover. Items were as described, were good quality and arrived in good time. Will definitely be purchasing again :)
I absolutely love the light up dog collar that I received from Dog Pawty. I ordered it in neon green and it really stands out on my black dog. It makes a big difference when walking the dog before sunrise or after sunset and I like that the collar has blink settings. My experience with your website was wonderful and I check back regularly to see what new items you have. I will definitely be ordering again!
Answer: Agreed these guys are a scam!
Answer: That is what happened to me too. Ordered on 1st June and now 13th August... Never received the order.
Answer: Teamdogpawty.com Is the email address for Dogpawty