The company's reputation is significantly marred by numerous customer complaints regarding delayed shipments, unresponsive customer service, and issues with product quality. Many customers report long waits for orders that either never arrive or do not match expectations, leading to feelings of frustration and distrust. Conversely, a minority of reviews highlight positive experiences with certain products and prompt refunds when requested. Overall, while there are instances of customer satisfaction, the overwhelming sentiment leans towards dissatisfaction, indicating a pressing need for improved communication and a more reliable fulfillment process to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
I ordered the Forever in My Heart bangle in memory of my best furry friend Jessie. She was truly the best dog I've ever had... she made me laugh, sat with me when I cried and cleaned up my crumbs when I was messy (and I even forgave her for that little incident of eating my teddy bear). The ordering process was simple and the item was high quality; I have had similar products that cost twice as much that have turned my skin green. I would definitely recommend Dog Pawty for any pet lovers.
I absolutely LOVE my dog collar that lights up from Dog Pawty! The price is what surprised me most. But then I received it and now I'm so happy because I know my baby is protected from the dark. He is a black lab and you can barely see him - but now you can! :) Dog Pawty has my business and actually, I'm going to order an additional one for a just in case situation and keep in the car. I recommend Dog Pawty highly and suggest you order a light up collar for your furbaby.
Respectfully,
Rich Bateman
Erie, PA
I totally love the glow in the dark collars! I have two dogs that are always running the neighborhood and walking themselves, with these I just open my door and look for the glow. Such an awesome product, and I love the different light settings as well!
I have bought many products from Dog Pawty over the past few years and I have to say, "I love them". From sweatshirts to coffee mugs and necklaces to memorialize the loss of my sons Potty. The products are well made and they hold up wash after wash without losing color or shrinking. My daughter in law loves her necklace to memorialize the loss of their beloved putty Coco they lost to cancer. I would recomend their product line to anyone who like quality work and craftsmanship.
Thank you, Karen Ferguson from CA
Bought this for my daughter. It was perfect, exactly what I was looking for. It was exactly as advertised and arrived when it was supposed to. I love it and so does she. I would definitely order again if something catches my eye.
Collar is great! It is really brought and perfect for walking your dog in the evening. Neighbors ask where I got it all the time. Also my dog is large and has a habit of pulling during a walk. The collar hasn't broken or been damaged by her enthusiasm and we have been using it for about 4 months now.
This light up coller came early and i bought two bc my dog is growing. Now i live in nh were in the winter it gets dark at 430pm thats way b4 i get home. So on r afternoon walks on a busey road i feel better knowing they can see my baby as well!
We purchased two perfectly crafted pendants and chains for my two daughters to help them get through the grief of the passing of our 19 year old Jack Russell. These came at the perfect timing and we are greatlful for the kind and courteous manner in which it was executed- from start to finish. My girls have Not taken them off since receiving them. Thank you for making that sad event a little more bearable
My friends are envious of the beautiful rainbow paw print ring I received from Dog Party! This site has very nice products and reasonable prices. I recommended Dog Party to others.
The collar I ordered was for my daughters hound - and whilst Ive not seen him in it - Im assured it works really well - enabling her to see him running around her farm at night!
Thank you so much
Best regards & Happy New Year
Richard Wales UK
I purchased the No Longer By My Side But Forever In My Heart" Commemorative Bangle and absolutely love it. I lost my Bloodhound Louie in September 2016 and miss him dearly, the no longer by my side but forever in my heart captures much of my thoughts on losing him. Not a day goes by that I do not miss him, think of him or remember something that he did.
He is forever in my heart and with me. Thanks for offering this lovely piece of jewelry to capture the sentiment.
The order process was easy and I am glad I purchased.
My recent purchase from Dog Pawty was a tremendous hit in my neighbourhood... Rocky can now be very clearly seen at night and also during the gloomy and foggy mornings and evenings in this winter period. He loves his new collar and walks with pride knowing that he can be seen by all... bit of a show off really!
Only problem that I had was that the catch to fasten and unfasten snapped when it was taken out of the wrapping... this may have been caused in the postal system as the manufacturers packaging was rather on the flimsy side... but a trip to the local repair shop and I soon bought a replacement. Although they did say that it looked to be different sizes on the two sides of the fastener.
I ordered a free dog collar offered on Facebook. It was excellent quality and they even sent with free international shipping. Since then I have found their products such good value for money and their customer service so good I think it is worth paying the international shipping fees.
Dog Pawty has such a unique way of helping us spoil our girl; a midnight black miniature schnauzer! Not that shes actually spoiled, mind you. But just a glimpse of how it works in our home:
We paid off our pets mortgage. We even go so far as to pay her utilities, her home owners insurance, real estate taxes, maintenance and quality of landscaping care that she appreciates! Also, we maintain her pantry of delectable eats and treats. Lastly, we even pay her annual medical bills, as well as those quarterly flea/tick regimens prescribed by her physician.
Why go to these lengths, you may ask? Heres why: In appreciation, SHE, lets US, sleep in HER king size bed! Is our girl good to us, or what?
And, lastly, your Dog Pawty website offers some wonderful ideas that keep us in her good graces! And we are ever-grateful for that.
Richard and Lura White
Have ordered from these guys a few times now first items were free just paid shipping. Product arrived in good time and worked well. Especially love the ease of use of the seat belt dog lead so quick and easy to secure my doggies in the car. Also the light up dog collars are awesome help me keep track of the dogs in the forest especially at this time of year.
Best dog collars my pets have ever worn. When they see me pick the collars up and start the pulsating lights, they come running and slip their own collar on and head for the door. Love them! Great safety feature to keep your dog safe at night too!
Solid collar, light is plenty bright. Size runs a bit larger than i expected but I just put it on my other dog. Pending some unforseen issue I will buy more of these.
I ordered the paw print purse as a Christmas present for my best friend. Each year we do charity dog walks to raise money for local shelters, so the fact that Dog Pawty purchases also help provide meals to shelter animals made this a win win as far as I was concerned.
When my friend opened her gift I could tell she was blown away. She used her new bag through out the rest of the holiday, taking it with her shopping, etc., & she told me she was asked about it everywhere she went. She loved it & we were really impressed with the quality & the beauty of the bags design. I highly recommend it!
I was impressed when the owner of the company reached out to me to ensure the quality of my order. Generally with online shopping you do not get that personal sense of communication. Great service. My dad loved his "Best. Dog. Dad. Ever." shirt. I got the shirt for him in June for Pawther's Day (or as you humans like to call it, "Father's Day") and even with continued use it is still holding up well. And sure, there are light cracks in the embroidery as to be expected after 7 months but it is minimal and he still loves it and wears it when he takes me to the park to play. Thanks for a job well done!
Signed, Jack the Dog
Love our Dogpawty Collar! I can keep track of my Dixie when she takes care of business and I feel better just knowing that if by some chance she went into the road she would be seen.
Answer: Agreed these guys are a scam!
Answer: That is what happened to me too. Ordered on 1st June and now 13th August... Never received the order.
Answer: Teamdogpawty.com Is the email address for Dogpawty