The company's reputation is significantly marred by numerous customer complaints regarding delayed shipments, unresponsive customer service, and issues with product quality. Many customers report long waits for orders that either never arrive or do not match expectations, leading to feelings of frustration and distrust. Conversely, a minority of reviews highlight positive experiences with certain products and prompt refunds when requested. Overall, while there are instances of customer satisfaction, the overwhelming sentiment leans towards dissatisfaction, indicating a pressing need for improved communication and a more reliable fulfillment process to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
I received a pink and blue flashing collars for our fur babies and we love them, highly recommend for anyone with fur babies themselves, great product, and keeps our dogs safe light or dark
Recently got one of the illuminated dog collars and it has been great. I work at night so the dogs often get late night/early morning walks and the added visibility helps keep them safe. Being able to switch it to strobe also really makes them stand out. I have referred this product to several friends that work with me.
The LED collars we got for our pups were fab. They light up and look great on our boys at night. Were very happy with our purchases!
I ordered a light up dog collar and was extremely happy with the quality and the very reasonable price. I then ordered other items and again was very happy with the merchandise. I would highly recommend this company!
I was delighted with the lighter collar for my German Shepherd. He, being black, is difficult to see in the dark. This collar helps me protect my beloved pet, he has saved me several times and it is reassuring to find a reliable and trustworthy company to help me keep him safe. Thank you.
I ordered the Glow-In-The-Dark LED Safety collar. I Love that I can now see him at night when we walk. I'm no longer tripping over him. I love that it helps me to keep him safe. Thanks for your great offer.
I'm more than pleased with the led dog collar and more importantly Charly is very happy with it. This is one of the best things we could have purchased for Charly.
When I saw this collar advertised as free ( just pay postage & packing) I was a bit cynical but thought well why not give it a try? I'm so glad that I did because it's a great collar. I love the colour and the 3 light settings. My dog and I could go out at midnight in thick fog and I wouldn't lose sight of him. Many other dog walkers have complimented the collar and I have told them that this "too good to be true" offer is in fact very genuine and very impressive.
Thanks Dog Pawty
We received a free gift from your company- a luminescent dog collar. We were very impressed with the quality. In fact we ended up giving it to a visiting friend from Kenya who has a dog. He was very grateful especially as they don't get the opportunity to purchase such items given the shortage of funds. Many thanks. I'm sure we'll use your company again in the future.
Yours
Robert Cross
I ordered a necklace for my sons nana who recently lost her beloved Saint Benard Priness at almost 11 years old. She loved her necklace so much she wont even take it off. Thank you so much. Best gift I've bought thus far.
I bought two light up dog collars for my two dogs. The collars are amazing, I bought the green and red collars and both are very bright and fab quality. Ive had them for a few months now, theyre used every night and the lights are still as bright as when new! Highly recommend this company and product as theyre very friendly :)
I bought two light up dog collars and I love them. My dog is black so she is impossible to see in the dark. I shared the post on FB, so several of my neighbors bought them too. Now our neighborhood dog park looks like a jedi battle every night! Thanks!
I love the light up orange collar I received for Baxter. It's super bright and the different settings are great for our evening walks, especially when it gets so dark so early in the winter! I was easily able to adjust the collar to fit his neck and clicking on the light is done by a simple press of a button and it doesn't easily click off from the pressure of his neck against the collar. The shipping took a while, but I was also warned by the company that that would happen due to high demand. Overall, very pleased so far!
We have two big dogs that need to be walked daily. With both of us working we walk either at dusk or night. A lot of times walking this late cars are not on the lookout for you or they just can't see you.We love the light up dog collars! They make us feel safe walking our pups at night because cars can see us! They are durable and easy to turn on. Purchasing and shipping was a breeze with Dog Pawty!
R & J Austin
Salt Lake City, Utah
I love the collar because I can determine where my dog is while walking her off-leash in the woods. And I feel we are much safer because she is much more visible to traffic when walking her on-leash on city streets.
My name is Amanda and i order stuff for myself all the time off of Dog Pawty-
My husband and I do not have children, but i have fur babies. I love the jewelry you offer.
I have ordered a lot of items from you due to i had lost to death my 19 year old cat and my 12 year old dog.
When i order things from your company, it makes me feel closer to my babies in Rainbow Bridge.
It helps me cope with the lost of my babies much easier.
Please continue to sell and offer good products and low prices.
You have a customer for life where i am concerned.
Thank you,
Amanda
Hi John,:)
I ordered the light up collar ( blue) as everyone has flashing red lights on all their stuff. I must say I love the collar it is very visible in the dark and my husband was really happy too! I have had a friend that I passed one Sunday morning in the dark and when she passed me the second times she asked me where I got our collar from so I told her your company name. I would highly recommend this collar for any customer and their pet/s. My Heeler is safe when we walk in the dark because this collar enables him to be visible to drivers and cyclists. Kudos to your company for such a great product.
Thank you,
Debbie & Tango.
Perfect gift for my 2 female dogs! They look great! I will order again from here, fast delivery and great client service! Thank you!
I ordered the lighted collars as gifts for my "grand-dogs" and received them in a timely fashion. Everyone who received them thought that they were a great idea for keeping the pooches safe and visible! We are very pleased with our purchase! Thanks!
I love the dog collar that has three setting to light up. I slip it over my dog's head at night when I walk him and never worry that cars or other people (or me) will lose sight of him. It provides peace of mind for me for his safety and it's so cute. Thanks, Dogdpawty!
Answer: Agreed these guys are a scam!
Answer: That is what happened to me too. Ordered on 1st June and now 13th August... Never received the order.
Answer: Teamdogpawty.com Is the email address for Dogpawty