DIYdress UK

The dress I received was just awful.

I paid extra to get my dress made to measure and the result was completely hideous.

Looked nothing like in the picture, it was the wrong colour and wrong style. The sizing was waayy off despite apparently being "made to measure". The stitching on the seams was awful in some places, could have done better myself. The end result was laughable to be honest, feeling so scammed by this website.

My friend bought a dress at the same time as me and her experience has been the same. Wrong size, wrong colour, badly made and the sequins are falling off the top already and she hasn't even worn it.

She has contacted them for a refund but so far they are refusing. I've not heard back from them yet. But I've read elsewhere that no amount of pushing gets a refund no matter how awful the dress is.

Even if some get lucky with this company, I wouldn't recommend taking the chance and being left with an unwearable, unalterable and unsaleable dress and £200 out of pocket with no chance of a refund.

ABSOULTE RIP OFF! Bought a dress from here for my birthday party, were I had a lot of friends and family coming to. On the website I paid extra money for it to definitely be here on time for my party. The day before my party it still wasn't here so I checked my tracking and it was still ages away from were I live! I had to then go out and buy another dress which was really expensive because I was let down by this company! It then came 3 days after my party when I didn't need it, I tried it on and it didn't even fit! And all they can say is take it to a tailor and get it fixed when I paid for them to alter it to my size. Also they said I can have a discount from my next order which is a joke. They are so unhelpful and an ABSOULTE waist of £150 pounds! DONT BUY ANYTHING FROM DIYDRESS.COM

I HAVE ORDERED MY WEDDING DRESS FROM DIY DRESS - WHILE HAVING A LIVE CHAT WITH THE SALES PERSON - I MADE SURE IF IM NOT HAPPY WITH THE DRESS I CAN EAQSILY SEND IT BACK AND I WILL GET MY FULL REFUND- WEBSITE SAYS THE SAME! MY DRESS ARRIVED - AND I HAVE NEVER SEEN BIGGER DISSASTER IN MY WHOLE LIFE. NOW TRYING TO GET MY MONEY BACK - BUT ALL I HAVE BEEN OFFERED IS TO KEEP THE DRESS AND THEY WILL REFUND ME £18 -! THEY MUST BE JOKING! I PAID £200.
PLEASE YOU ALL- NEVER NEVER ORDER ANYTHING FROM THIS COMPANY. THEY ARE FULL OF $#*!. I DINT WANT ANY FUTURE BRIDE TO GO THRU SUCH A NITEMARE AS IM BEING GOING THRU.
NOTHING ELSE BUT LIARS

I have to say I am so happy with the dresses DIY dress have produced for me I couldn't wait to write a review to counteract all of the negative press they get.

I am getting married in July 2015 and have 8 bridesmaids who required different styles of the same dress, i. E, some halterneck, some sweetheart neckline and some with floaty sleeves. I sent them pictures of 3 dresses and was clear as to exactly what I wanted for each dress with each girls measurements and they have produced the most beautiful, high quality dresses for a fraction of the price I would have got them for in the UK. They asked me questions to ensure they knew exactly what I wanted before they started, responded to every email I sent to them and they made the dresses and sent them to me within 3 weeks, all the way from China!

I'm very impressed with the service I received and most importantly my bridesmaids are happy.

Don't take too much notice of the negative comments when thinking of approaching them. Everyone has their own experience. Make sure you send them pictures of the dress you want, with details of the material, colour and the measurements they ask for and any alterations you require and you should be fine, I certainly was.

I ordered a taylored made dress for me daughter, and paid extra for a firm delivery date, I was concerned about the lack of information given by the company, no dispatch notice etc. I quierired this I was met with a rude live chat representative, I've been given one excuse after another, they have promised me that the dress would be here today, given tracking information that did not, work when I queried this they said it will take 12 hours to show up but 12 hours made it the next day, which if it's meant to arrive today, that makes that ever so ridiculous! I my delivery date was the 2nd today is the 7th, no dress, and I'm not here now until the dress is needed, so I've paid for a dress, that can't be used now. So if your looking to by a dress from this company Be warned they are Rubbish, and constantly fob you off with excuse after excuse I can't comment on dress quality because guess what, I HAVENT GOT ONE!

I had a military dinner to go to so I ordered the 'Ball Gown Strapless Floor-length Taffeta Lace Up Back Prom Dress' in pearl pink. After I ordered it I found some very negative reviews and I started to worry that my dress would either be the wrong size or it wouldn't be like the photo. However, I needn't have worried. I didn't order a particular size; I gave my height, waist and bust measurements and the dress fitted perfectly. Also, the material was beautiful and the dress looked identical to the one in the photo.

I did look around in bridal shops and in UK department stores such as House of Fraser, but nothing compares to the kind of dress you can get from DIY dress. I saw something simliar in a bridal shop and, not only was it more than double the price, the material didn't look very nice. Therefore, I am very happy with my DIY dress and think it is amazing value for money. The customer service was also very good and whenever I had questions I emailed them and they responded within 24 hours. Excellent choice.

This dress company is a complete waste of money and time. I ordered a dress and made sure everything was the correct size and color and when I received it, it was not the color I ordered and too long. I emailed them about the issues and I made sure to read the return policy and it said that if the dress was the wrong color or wrong size I could return it. And so I told them that it was the wrong color and they said that they couldn't take it back because they wouldn't be able to resell it. So they took my $180 that I spent on that dress and are refusing to give me a refund and let me return it. When I sent them a picture as proof they said that my device makes it look like a differnt color when I clearly stated it was the wrong color. This is the worst company I've received a dress from and would not recommend anyone getting anything from here. Their return policy is a complete lie. And their services were awful. Please no one waste you time and money on this complete disgrace of a company.

If I ever need another dress, here is where I am going to order it diydress.co.uk / it was perfect. Great experience.