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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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No desconfíen. Tengan paciencia pero esto si funciona
Very great service I really wanted to my phone Thanks for everything
Hello Fareed,
We're thrilled to hear you enjoyed our service! If there's anything else we can do to assist you further, please feel free to reach out. It was our pleasure to help you unlock your Galaxy S23 Ultra. Have a fantastic time using your phone on any network!
Best regards,
Charlotte
Excelente servicio y más rápido de lo que pensaba muy recomendable muchas gracias
¡Muchas gracias por tus comentarios positivos, Elkin! Estamos encantados de saber que tuvo una excelente experiencia con nuestro servicio y que superamos sus expectativas con nuestra velocidad. Su recomendación significa mucho para nosotros. Si necesita más ayuda o tiene más preguntas en el futuro, no dude en comunicarse. ¡Siempre estamos aquí para ayudar! ¡Disfruta de tu Samsung Galaxy S21 Ultra 5G desbloqueado!
Hi thank for unlock my phone fast and easy I do recommend to people who may need to unlock they phone please use this service it's easy and fast
Thanks to the team I appreciate your service
Hello Pupinder Singh,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found the phone unlocking service fast and easy, and we truly appreciate your recommendation. Our team works hard to ensure a smooth experience for our customers and it's rewarding to hear such positive feedback.
Should you need any further assistance or have any more phones to unlock in the future, don't hesitate to reach out to us. We're here to help!
Best regards,
Charlotte
I thank you direct unlock for helping me unlock my phone it's took me years to try and finding help but I came across your website but the process just took a little longer but just have patience it's worth the wait inshallah
Hi Sharon,
It's wonderful to hear that you finally found the help you needed with us and that your iPhone 12 Pro Max is now unlocked! I'm glad to know our service was worth the wait. We understand that waiting can be tough, but like you said, patience does pay off.
We aim to meet the expected delivery times, though occasionally it might take a little longer as mentioned in our terms (6.2 "Delivery times are guidelines...can decrease as well as increase without notice"). Thanks for bringing this to our attention, as feedback like yours helps us to continually improve our service.
Enjoy the freedom with your unlocked phone, and if you need any further assistance, we're here for you.
Best regards,
Charlotte
Hi John,
Fantastic to hear that your Galaxy S23 Ultra was unlocked ahead of schedule and without any hiccups! If you need our services again or have any questions in the future, don't hesitate to reach out. Enjoy the freedom with your device!
Best,
Charlotte
Gran trabajo hacen estas personas ofrecer estos servicios de primera. Gran a direct unlocks por desbloquear mi celular súper recomendado
Hola Miguel, ¡muchas gracias por tus comentarios positivos! Estamos encantados de saber que su experiencia al desbloquear su iPhone 14 Pro Max fue de primera clase. Es maravilloso saber que aprecian nuestros servicios y que podemos ayudarlo a desbloquear su dispositivo de la red de AT&T USA. Si tiene más preguntas o necesita ayuda adicional, no dude en comunicarse. ¡Disfruta de tu iPhone desbloqueado y la libertad que trae! Mis mejores deseos, Carlota.
Quise desbloquear mi celular del modo convencional y no fue posible por lo que tuve que hacer un desbloqueo remoto USB y el resultado fue satisfactorio!
Hola Matías, ¡Estamos encantados de saber que tu desbloqueo remoto de USB fue exitoso y satisfactorio! Siempre es gratificante ayudar a nuestros clientes a liberar sus teléfonos para usarlos con diferentes redes. ¡Disfruta de tu Samsung Galaxy S20+ 5G recién desbloqueado! Si necesita más ayuda o tiene más preguntas, no dude en ponerse en contacto. Gracias por elegir nuestro servicio y esperamos poder servirle nuevamente en el futuro. Saludos cordiales, Carlota
I needed an iPhone XR unlocked. I was Leary to pay this online. They had it done quickly. So easy!
Hi Lori,
We're thrilled to hear that your iPhone XR was unlocked quickly and that you found the process easy! It's always great to receive positive feedback from our customers. If you have any further needs or questions regarding your unlocked device, we're here to help. Enjoy the freedom of using your iPhone XR with the carrier of your choice!
Warm regards,
Charlotte
They took a little long but it was well worth it my phone is working great
Dear Cathy Garcia,
Thank you so much for taking the time to leave a review. We're thrilled to hear that your Samsung Galaxy S22 Ultra 5G is now working great after the unlock! It means a lot to us that you found the wait worthwhile. Enjoy the freedom with your device, and if there's anything else you need help with, just let us know. Your satisfaction is our top priority!
Warm regards,
Charlotte
This company lures you in with a small fee which led me to believe that was the total cost. Then after the tool runs they hit me with a second fee to unlock and that wasn't it. The tool then ran more and they hit me with a third fee of over $300. In total I paid just about $400. They should never charge you anything until they can provide the complete cost. I would never recommend this company to ANYONE!
Hello Gregory,
Thank you for reaching out and sharing your feedback. We are genuinely sorry to hear about the frustration you've experienced regarding the payment structure and cost.
Please allow me to provide some clarity on the charges. Your initial payment of $28.99 was for the Eligibility Check to ensure your iPhone 14 Pro could be unlocked from the T-Mobile USA network. The Standard Unlock fee of $50 initiated the unlocking process, and the subsequent Premium Service fee of $316 was necessary for completing the unlock, given the specific requirements for your device.
We understand concerns about costs, and our goal is to maintain transparency about pricing and processes, with details provided at checkout and within our terms and conditions. I'm pleased to confirm that the status of your order is "Unlock Complete," meaning your iPhone is now unlocked.
If there are any further steps we can take to assist you or if you require guidance on how to use your unlocked phone, we are more than ready to help. We value your satisfaction and aim to convert this experience into a positive one.
Best regards,
Charlotte
I would highly recommend this company to unlock your phone. They unlocked my Iphone 11 to all networks. It was such a fast, efficient service. There are so many companies out there doing this sort of thing its really hard to know who is legit and who is a scammer. However, i would totally recommend this company to anyone. Clare from the UK:-)
Hello Clare,
Thank you so much for your glowing review! We're over the moon to hear about your positive experience with the unlocking service for your iPhone 11. It's fantastic to know that you found everything to be fast and efficient – that's precisely what we strive for!
We're thrilled that you would recommend us, and we hope to assist you again in the future should you need any more of our services. If you have any friends or family who could use our help, feel free to spread the word. Your trust and satisfaction mean the world to us.
Best regards and enjoy your newly unlocked iPhone!
Charlotte
I needed to unlock my iPhone so I could use a different supplier. I've never used them before but I'm so glad I chose this site!. It's very simple to use and the instructions simple!. My phone was unlocked in about 5 mins!.
Hello Mr. Sharman,
Thank you for your kind words and taking the time to leave us a review! It's fantastic to hear that your iPhone XR was unlocked quickly and that you found our website user-friendly. We're thrilled to have been able to help you switch over to a different supplier with ease. If you need any further assistance or have any more phones that require unlocking, please don't hesitate to reach out.
Enjoy your newly unlocked iPhone XR on your network of choice!
Best regards,
Charlotte
It took from March 12th to March 25th to unlock my phone at a cost of $221.99. It was simple but long process. You're inform every step of the way and they give you a clock link to let you know when your techs are working. Overall a good price and service was provided.
Hello Keith Davis,
Thank you for taking the time to share your experience with our service. We're glad to hear that you're pleased with the overall process and the value offered. Although it took a little time to unlock your Galaxy S21 5G, we're happy to know that our communication and updates were helpful in keeping you informed. We appreciate your patience and positive feedback on the service provided. If there's anything else we can do for you, please don't hesitate to reach out. Enjoy using your unlocked phone!
Best regards,
Charlotte
Muy bien servicio, si tarda poco pero es cuestión de no desesperarse
Hola Froilán Figueroa Villanueva, ¡Gracias por tu aporte positivo! Nos complace saber que reconoce la calidad de nuestro servicio. Se agradece enormemente su comprensión del proceso. Ahora que tu desbloqueo está completo, puedes disfrutar de tu Samsung SGH-i497 en la red que elijas. Si tiene más preguntas o necesita ayuda con las instrucciones de desbloqueo proporcionadas, no dude en comunicarse. ¡Disfruta de tu teléfono recién desbloqueado! Un cordial saludo, Carlota.
Sentí miedo al principio pero el pago se hace en dos pasos pero es seguro y rápido lo recomiendo
Hola Alejandra, gracias por dejar tus comentarios y me alegra saber que has tenido una experiencia positiva con nuestro servicio. Es fantástico saber que el proceso le resultó seguro y rápido a pesar de sus preocupaciones iniciales. Recuerde, nuestro equipo siempre está aquí para ayudarlo si necesita ayuda con su Motorola Moto G Stylus 5G o tiene más preguntas sobre el servicio. Saludos cordiales, Carlota
Muy buen servicio recomendado 100% mi teléfono liberado
Hola Eduardo, ¡gracias por tus comentarios! Estamos encantados de saber que su Samsung Galaxy S24 Ultra ya está desbloqueado y que está satisfecho con nuestro servicio. Si necesita más ayuda o tiene alguna pregunta sobre las capacidades de su teléfono ahora que está desbloqueado, no dude en comunicarse. ¡Disfruta de la libertad de usar tu teléfono en cualquier red! Saludos cordiales, Carlota
Pago 78$per lo sblocco del mio telefono, dopo tutti i controlli mi dicono che il mio telefono non ha un codice di sblocco, e mi rimborsano con una nota di credito da usare sul loro sito(cosa che a me non serve perché se non mi possono sbloccare il telefono non ho bisogno di nessun altro servizio) così la uso per lo sblocco di un iPhone 15 pro di un collega qua in libano, opere ione effettuata senza problemi a parte il fatto che il telefono continua a non funzionare anche dopo le centinaia di email mandate, a cui rispondo sempre di provare a fare dei passaggi sul telefono che cmq non lo fanno funzionare.
Da quello che ho capito ho perso i soldi non è una ditta seria assolutamente non ci cascate.
Ciao Cioffi Alberto, grazie per avermi contattato e aver condiviso le tue preoccupazioni. Mi dispiace apprendere delle difficoltà che hai riscontrato con il processo di sblocco dell'iPhone 15 Pro Max del tuo collega. In base al tuo messaggio, sembra che il telefono del tuo collega sia stato sbloccato correttamente, ma riscontri ancora problemi con il telefono che non funziona. Voglio assicurarmi che affrontiamo la questione tempestivamente. Poiché lo stato dell'ordine è "Sblocco completato", il telefono dovrebbe essere sbloccato. A volte, anche dopo lo sblocco, il telefono potrebbe richiedere passaggi aggiuntivi per accettare la nuova rete. Ecco cosa suggerisco: 1. Assicurati che l'iPhone sia connesso al Wi-Fi. 2. Spegni l'iPhone e riaccendilo. 3. Tentare di effettuare una chiamata o utilizzare i servizi dati per confermare lo sblocco. Questi passaggi aiutano ad aggiornare le impostazioni di rete dopo lo sblocco. Se hai già provato questa soluzione senza successo, potrebbe essere necessario indagare ulteriormente. Potresti per favore ricontattarmi con un'e-mail specificando la situazione più recente? Il nostro team tecnico sarà lieto di assistere e garantire che vengano intraprese tutte le azioni necessarie per risolvere eventuali problemi in sospeso. Apprezziamo la tua attività e non desideriamo altro che garantire la tua soddisfazione con i nostri servizi. Ci impegniamo a dare una svolta alla tua esperienza. I migliori saluti, Carlotta
Hello Said Maoudj,
Thank you so much for your positive feedback! We're thrilled to hear that you're highly satisfied with the service and that everything was completed in a timely manner. If you need any further assistance or have any more phones to unlock in the future, we're always here to help.
Best regards,
Charlotte
Doesn't work even after three days. I asked for a refund but still waiting. Once they have your money they want to keep it. Never ever try with them
Hello Ingo,
Thank you for reaching out, and I'm sorry to hear that you are experiencing issues with the unlock process. I understand how important it is to have a fully functioning device, and I would like to assist you in resolving this matter.
It appears that your Redmi Note 10 Pro 4G is reported as "Not Unlocked," with the status awaiting your feedback. If you haven't yet, could you please try entering the unlock codes "75347688" provided to you? If you've already attempted this without success, we're here to help you further.
Our refund policy states that if we cannot get the unlocking code to work after working with our technician, you are eligible for a refund. So rest assured, if the code doesn't work and we can't resolve the issue, we will honor our policy.
Let's make sure we can address this issue together. Please get back in touch with the outcome of your unlock code attempt, or any additional information so we can assist you promptly.
Best regards,
Charlotte
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Estimada Loreain Rodríguez, Gracias por comunicarse con nosotros y compartir su experiencia con nosotros. Me alegra saber que tu iPhone 14 Pro Max de la red T-Mobile USA se ha desbloqueado exitosamente. Es fantástico ver que ha completado el proceso con nosotros en directunlocks.com y ha realizado los pagos necesarios para la verificación de elegibilidad, el desbloqueo estándar y el servicio premium para obtener una solución de desbloqueo integral. Apreciamos la paciencia y la confianza que ha demostrado durante todo el proceso de desbloqueo. Si hay algo más en lo que podamos ayudarle o si tiene preguntas adicionales sobre el uso de su iPhone ahora desbloqueado, no dude en contactarnos. ¡Disfruta de la libertad con tu dispositivo desbloqueado! Un cordial saludo, Carlota.