338 reviews for Direct Unlocks are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Georgia
1 review
0 helpful votes

Incredible experience
March 18, 2025

This website does what it really says. I couldn't be more happy. Thank you

Business question
To try it and it works
Product question
Needed it done
Date of experience: March 18, 2025
New York
1 review
0 helpful votes

Great
March 12, 2025

Great love this unlock…. My phone works great …………………………zzx

Date of experience: March 12, 2025
Germany
1 review
0 helpful votes

Great
March 4, 2025

Great experient und succesfull i recomandet it super and beautiful

Date of experience: March 4, 2025
Germany
1 review
0 helpful votes

Total easy
February 24, 2025

Super einfach und unkompliziert.
Schnell noch dazu.
Danke.

Business question
Durch die gute Bewertung
Date of experience: February 24, 2025
Florida
1 review
0 helpful votes

It works
February 9, 2025

This really works my phone is unlocked and working fine I couldn't be more happier

Business question
Reading the reviews
Product question
Because I like it
Date of experience: February 9, 2025
GB
1 review
0 helpful votes

Very prompt service😊
February 6, 2025

Easy and swift service, phone unlocked instantly. Would recomned

Business question
Good reviews
Product question
Required to use abroad on different network
Date of experience: February 6, 2025
Austria
1 review
0 helpful votes

TOP TOP TOP
February 5, 2025

Habe mein i phone 14 pro max mit a1 simlock entsperren lassen, hat alles top funktioniert

Business question
Wurde mit empfohlen
Product question
Hab es dringend braucht
Date of experience: February 5, 2025
Arizona
1 review
0 helpful votes

DirectUnlocks bait and switch deception
January 11, 2025

Saw this on google when I went looking for a service to unlock my phone:

https://i.ibb.co/55X7Knb/1-Google-Ad.png

Went to https://www.directunlocks.com and on the home page you're prompted to put in your country, provider, and IMEI while it identifies your phone and tells you whether or not it can be unlocked;

https://i.ibb.co/dMNTL35/2-Verification.png

You click on the link there and it takes you to the sales page which makes you and UNLOCK your phone offer (the bait). Not a validation check offer (that's the switch):

https://i.ibb.co/84htNj8/Boost1.png

It clearly, as you can see, has absolutely NO indication there that you are being asked to pay for a validation check. You just went through a process that seemed to validate the phone, and are now being told you can get it unlocked, specifically in the language there. They know what they are doing. So you pay the $28.99 and then you are switched:

https://i.ibb.co/P6wz5T0/Boost2.png

It's only now they try telling you that you paid for an eligibility check, but go back to the previous image and see exactly what you were paying for:
Motorola UNLOCK
And
Unlock HANDSET

Nothing about validation.

So they have a link, because they know the elaborate scam they're putting you through and that people are going to be upset. So they create an image that is only shown on this page. You never see this before you pay:

https://i.ibb.co/QrnBNTh/5-5-This-is-a-lie.png

I used a different computer, browser and IP connection to confirm:

Direct Unlocks, if you are going to charge for eligibility checks, then you need to tell the customer BEFORE they pay that this is what they are paying for, not after. You're not doing that. You're deceiving your customers. That is dirty, as is your customer service teams responses. We'll get to that shortly. Here is, again, what one see's:

https://i.ibb.co/FD67b1P/7-Another-phone-verification.png

Not how it doesn't say "validate this phone" but "unlock for any carrier"? That brings you to the order page which again has NO indication of "Validation" but distinctly says "unlock"

Now, beware. Do not fall for this scam. They bank on you having already pulled out your credit card and are half way through the process. You complain, and they have form letter responses (below) ready, and you reluctantly want to complete the purchase. While already feeling scammed you may be wanting to go through with it just to get it done. Read other reviews. What happens in a majority of the cases reviewed online is that the codes are not able to be inputted into your phone because your carrier has removed that option. At this point, if they have provided you codes, your merchant/visa card/bank may opt to say "but they gave you the codes" so they fulfilled their end of the bargain and that there is nothing they can do. Never complete their second payment request. Rather, show your bank/credit card merchant that they lied about what you were initially paying for. That is, if you find these reviews after being duped the first time…DO NOT GO THROUGH WITH IT. Don't help enable this group of scammer.

So with my second attempt this is what is shown on the order page. Again, no request to pay for a validation:

https://i.ibb.co/2SSxdPp/8-Confirm-your-paying-for-an-Unlock-not-Validation.png

Here's the best part of their deception. They know you're going to be perplexed and confused, so you'll go back and try it all over again, perhaps with a new tab, or browser, but they've got your IP and likely fingerprinted your browser to know it's you again. When you go back to the page after doing the initial check on their home page, you get this little switch:

All of a sudden now it says check/validate, not before (as you can see above).

https://i.ibb.co/8M54SD0/9-After-you-pay-28-95-switch.png

So you open a support ticket and you can read for yourself their little deceptive follow up:

1 - https://i.ibb.co/Cmpb7ks/10-support-ticket.png
2 - https://i.ibb.co/FzGLx4x/11-support-ticket.png <— This is a lie, I paid to UNLOCK as you
have seen with the screenshots above twice
3 - https://i.ibb.co/hf8YW0B/12-support-ticket.png <— Here we have a glimmer of truth. They
admit it's not clear. Not only is it not clear, but it's purposefully deceptive.
4 - https://i.ibb.co/nwqnYx3/13-support-ticket.png
5 - https://i.ibb.co/C1j7KQF/14-support-ticket.png

So there you have it. Read the reviews on Reddit and do not go through with this elaborate scam, and per the reviews especially if it's locked to a carrier and you are unable to even enter codes if you actually get duped in paying the bait $28.99 and switch $50.00 "second" payment. You'll be out $80.00 USD and your credit card merchant / bank may be unwilling to help.

DirectUnlock you guys are weasels.

Tip for consumers:

They know what they are doing. It's really disheartening to learn they've been doing this for many years.

Date of experience: January 10, 2025
Austria
1 review
0 helpful votes

Tolle schnelle entsperrung
December 28, 2024

Alles hat problemlos funktioniert saubere und schnelle entsperrung und toller service

Product question
Weil es einfach ist
Date of experience: December 28, 2024
Mexico
1 review
0 helpful votes

Excelent
December 19, 2024

Excellent service, I have not had any problems with any of the unlockings I have done.

Business question
For the service
Product question
Needed an effective solution
Date of experience: December 19, 2024
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338 reviews for Direct Unlocks are not recommended