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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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It was good but didn't need to unlock that phone and I would like my money back
Took around 5-10mins to verify some checks. Unlocking code was generated and worked straight away. Easy process to follow.
Hi Navjit Banwait,
Thank you for your feedback and for choosing our services!
It's great to hear that you found the process straightforward and that the unlocking code worked seamlessly. We strive to make the unlocking experience as easy as possible for our customers.
If you have any other questions or need further assistance in the future, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Really very comfortable and very fast work it's the first time I've seen something like this and I really highly recommend it
Hi Miroslav Mihaylov,
Thank you so much for your feedback! We're thrilled to hear that you had a comfortable and fast experience with our service. Your recommendation means a lot to us.
If you ever need any further assistance or have any questions, please feel free to reach out. Enjoy your unlocked iPhone 7!
Best regards,
Charlotte
The services only unlocks cellphones that are paid off and do not owe $$ on the account.But in case you didnt know you can do that by calling the service provider and giving them the imei number. So you can pay $75 dollars here to get it done.or do it yourself and pay with time, because thats all it take...this services is nothing special.
I
Dear Perla Montalvo,
Thank you for sharing your feedback with us. I understand that there may have been some confusion regarding the services we offer.
I'm pleased to inform you that your order status is now "Unlock Complete". This means your iPhone 11 Pro should now be unlocked from the Verizon USA network, and you can start using it with other carriers!
To address your concerns about the payment process, here’s a quick overview: You’ve paid $28.99 for the Eligibility Check and $50.00 for the Standard Unlock. All these costs were outlined on the checkout page before you made your purchase.
Regarding the device's status, our service does not unlock blacklisted or blocked phones. As per our terms, "*If a handset is reported lost or stolen (or abused), it may well be 'Blacklisted' (also known as 'Blocked' or 'Barred'), preventing it from ever being used again... if we undertake an unlock and you find out the phone is in fact logged as lost, stolen or abused, we cannot then refund your payment.*" If your phone meets this criterion, it’s important to contact Verizon for further assistance.
Please let us know if there is anything else we can help you with. We hope you enjoy the freedom of your newly unlocked phone!
Best regards,
Charlotte
At the beginning, I was thinking that's not possible and that will be any scam but I was wrong. They have good service and Who was the technician? I forgot his name he was a nice guy and he was good in his work.
Hi Karun Sharma,
Thank you for your positive review! We're thrilled to hear that you had a great experience with our service and that our technician left a good impression. Your feedback is important to us, and it's wonderful to know we could assist you with unlocking your Galaxy A14 5G from Xfinity USA.
If you ever need assistance in the future or have any questions, feel free to reach out. We're here to help!
Best regards,
Charlotte
Ottimo servizio. Cellulare sbloccato in pochi minuti :) Consiglio al 100%.
Ciao Carmelo, grazie mille per il tuo feedback positivo! Siamo entusiasti di sapere che hai avuto un'esperienza eccellente e che il tuo iPhone 14 è stato sbloccato rapidamente. Se hai altri dispositivi da sbloccare in futuro, non esitare a utilizzare nuovamente i nostri servizi. La tua raccomandazione significa molto per noi. I migliori saluti, Carlotta
Excelente servicio, aunque es un poco elevado el costo resolvieron mi problema si tardaron al rededor de 4 días en desbloquear mi celular pero lo consiguieron cosa que otras paginas no pudieron
Hola Ingrid Bucio, ¡Gracias por compartir tu experiencia con nosotros! Nos encanta saber que, a pesar del costo y el tiempo, nuestro servicio logró desbloquear su iPhone 14 Pro Max cuando otros proveedores no pudieron. Es fantástico saber que nuestro equipo fue amable y servicial con usted. Si tiene más preguntas o necesita ayuda en el futuro, no dude en contactarnos. ¡Agradecemos su paciencia y confianza en nosotros! Saludos cordiales, Carlota
Direct unlocks is the best! I would definitely recommend it to my family and friends.
Hi Homero Chavez,
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with Direct Unlocks and found our services trustworthy and reliable. Your recommendation to family and friends means a lot to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Charlotte
Costo q se desbloqueara, pero valio la pena. Contestaron rapido mis inquietudes. Al final un tecnico lo hizo directamente de mi computadora, y se logro drsbloquear. Tardo unas 48h.
Hola Kelly, ¡Gracias por compartir tu experiencia con nosotros! Me alegra saber que todo se resolvió rápidamente y que nuestro técnico pudo desbloquear su Samsung SM-A057M directamente desde su computadora. Nos esforzamos por brindar soluciones oportunas y efectivas a nuestros clientes. Apreciamos mucho sus comentarios positivos y es maravilloso saber que nuestro servicio valió la pena y respondió a sus inquietudes. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. Saludos cordiales, Carlota
Tive meu aparelho desbloqueado apesar de ser trabalhoso mas conseguiram.
Foi ótimo o atendimento. Recomendo para quem tem esse tipo de problema.
Olá Gina, muito obrigado pela sua avaliação! Ficamos entusiasmados em saber que, apesar de algumas dificuldades, seu Samsung Galaxy A21 foi desbloqueado com sucesso e você achou o serviço satisfatório. Sua recomendação significa muito para nós. 😊 Se você tiver alguma necessidade futura ou encontrar algum problema, não hesite em entrar em contato. Estamos sempre aqui para ajudar! Atenciosamente, Carlota
Es demasiado fácil realizar la operación y súper práctico
Hola Víctor Hernández, gracias por tomarte el tiempo de dejar tus comentarios y por elegir Desbloqueos Directos. Me alegra que haya encontrado el proceso fácil y práctico y que la velocidad y confiabilidad hayan cumplido sus expectativas. Si tiene alguna otra pregunta o necesita más ayuda, no dude en hacérnoslo saber. Siempre estamos aquí para ayudar a mejorar su experiencia. Saludos cordiales, Carlota
Mon cellulaire à prit 26h pour être débloqué. Je suis relativement satisfait. Mais le prix que j'ai payé reste à mon avis très dispendieux
Bonjour Grégoire Jacques Gorlier, Merci de partager votre expérience avec nous. Je suis heureux d'apprendre que votre RED Hydrogen One a été déverrouillé avec succès! Nous nous efforçons de fournir un aperçu clair de tous les coûts sur la page de paiement, et je suis heureux que vous soyez satisfait du service malgré le prix. Nous comprenons que le coût peut paraître élevé, mais chaque paiement est essentiel pour garantir un processus de déverrouillage fiable et efficace. Le contrôle d'éligibilité initial de 28,99 $ et les frais de déverrouillage standard de 64 $ couvrent différentes étapes critiques pour déverrouiller votre appareil. Merci d'avoir choisi Direct Unlocks. Nous apprécions vos commentaires et travaillons continuellement à améliorer nos services pour offrir une valeur encore plus grande. Si vous avez d'autres questions ou avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. Cordialement, Charlotte
It was a great experience the service was excellent 👌 I do recommend any one who has problems connecting to a network provider
Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with our service and found it excellent. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked iPhone 14 Pro Max! 😊
I used this service to unlock my phone and it worked better than I could ever imagine
Hi Andrew,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that the service exceeded your expectations and that your iPhone 13 is now unlocked and working perfectly. 😊
If you have any further questions or need additional assistance in the future, feel free to reach out. We're always here to help!
Best regards,
Charlotte
I was undecided at first about this company but when I tell you that they are reliable, courteous, and not expensive at all, then believe me.
Hi Brookszyne Davis,
Thank you so much for your positive review! It's fantastic to hear that you found our services reliable and courteous. You've already made great progress in unlocking your iPhone 12 Pro Max, and your order is currently pending the iCloud Unlock.
To complete the unlocking process, please make sure you've followed all the steps provided. If there's anything specific you need assistance with regarding the iCloud Unlock, feel free to reach out. We're here to ensure you have a smooth and satisfactory experience.
Best,
Charlotte
There amazing an fast they had my iphone unlocked sooner than what they said id recommend them to anyone that needs fast unlocking thanks again for the great service
Hello Thomas Brownscombe,
Thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had a great experience and that we managed to unlock your iPhone 4 faster than anticipated. Your recommendation means a lot to us!
If you ever need our services again in the future or have any questions, please don't hesitate to reach out. We're always here to help.
Best regards,
Charlotte
My experience with the unlock company was great and I love that they work fast.
Hi Adam Nunez,
Thank you for sharing your positive experience with us! We're thrilled to hear that you loved our fast service and quality. Your satisfaction is our top priority, and it’s great to know that we met your expectations.
If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked iPhone 13 Pro Max!
Best regards,
Charlotte
The service was excelent, after 4 and a half day i was able to unlock my phone to use a diferent sim card meanwhile i travel! Thank you very much
Hi Oswaldo Rivas,
Thank you for your fantastic review! I'm thrilled to hear that our service successfully unlocked your Galaxy S23 Ultra within 4.5 days, allowing you to enjoy using a different SIM card during your travels. Your satisfaction is our top priority, and I'm glad we could meet your expectations.
If you have any further questions or need assistance in the future, feel free to reach out. Safe travels!
Best regards,
Charlotte
Se logro satisfactoriamente el desbloqueo del celular 12 horas antes del tiempo que indicaba la web, el celular funciona normalmente con cualquier operador, la informacion fue clara al momento de desbloquear la sim para todos los operadores.
Hola Carlos Fernández, ¡Gracias por compartir tu experiencia con nosotros! Me emociona saber que tu iPhone 12 Pro Max se desbloqueó con éxito y que ahora funciona perfectamente con cualquier operador. Estamos encantados de que haya encontrado nuestro servicio claro y eficiente, y es fantástico saber que nuestras reseñas y precios cumplieron con sus expectativas. Si tiene amigos o familiares que necesitan servicios similares, no dude en recomendarnos. ¡Siempre estamos aquí para ayudar! Saludos cordiales, Carlota
It took twice as long as estimated and I didn't have much hope to begin with, but they got it done in a reasonable time and I couldn't be more satisfied. Their word is solid *****
Hi Curtis Neal,
Thank you so much for sharing your experience! I'm glad to hear that despite the initial concerns, everything turned out great and you're satisfied with our service. We strive to ensure that all our customers end up with a positive outcome, even if it takes a bit longer sometimes. Your feedback is valuable and much appreciated.
If you need any further assistance or have any questions, please don’t hesitate to let us know.
Best regards,
Charlotte
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kevin,
Thank you for sharing your experience with us. I’m glad to see that your order status is "Unlock Complete" and your iPhone 8 is now unlocked. Since our service has already been provided successfully, I'm unable to process a refund.
As mentioned in our Refund Policy:
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"No refund if you order an unlock for an already unlocked phone."
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I hope the unlocked phone will still be useful for you. If you encounter any issues or have any further questions, please let us know.
Best Regards,
Charlotte