On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It took about an hour. They got the job done. I don't like when they charge me the second time they didn't let me know that I had to pay you twice with $28 at first and then the second time. 68. But it's OK.
J'adore cette appli elle a sauvé mon iphone je suis trop heureuse grâce a eux j'ai récupéré mon iphone car j'avais un téléphone pourri qui avait souvent des soucis de batterie et grâce a cette appli j'ai pu récupérer mon ancien téléphone je suis contente très satisfaite 😁😁
Je recommande cette appli Merci pour tout
I had to wait for a week and it was worth it. At first i thought it was a scam or it wasnt going to work. Oh man, i was wrong. Everything about this is the real deal. And now i can finally have data on my phone with out no problem. My sim card is unlocked and everything is running smoothly on my iphone 12.
Evrything was ok, the explanation, the answer and the service because my Iphone 14 Pro max is now desimocked! Thanks to direct Unlocks!
Unlocked the phone. It's still reading sos mode but going to try a new sim!
I recently became locked out of all three of my phones in a carrier switch gone arry. Direct Unlocks has saved my world by unlocking My Moto G Pure XT2163-4 It took 3 days but I am extremely satisfied.
Direct Unlocks did get all the information to me that I needed to unlock my phone. It did take five days in my particular case but they did sort it out in all fairness. I have knocked a star off because it cost more than it needed to. I can't complain because the correct information did come through.
Un servicio de buena calidad, sobre todo confiable y eficaz, desbloqueo satisfactorio.
Wasn't able to unlock phone from foreign c country but received credit to unlock 2nd phone. Very satisfied.
J'ai demandé un code pour mon Samsung s25 acheté chez proximius mais qui ne fonctionne pas avec mon abonnement mobile viking
Everything ok with my unlocking my iPhone 13.
Everything is ok with my unlocking of my iPhone 13. I thought it wouldn't work, but everything went well
I was skeptical at first because there are so many scammers out there. But I decided to try DirectUnlocks and I'm glad I did. They did everything they said they would do. I was wanting to go with a different carrier and knew my present carrier would not unlock my phone but DirectUnlocks saved the day. The total cost of everything is way cheaper than having to buy a new phone, just to have that one locked to a carrier. Worth every penny. I highly recommend DirectUnlocks.
Seriously DO NOT USE THIS SERVICE. This is a COMPLETE ******* SCAM! ALERT ALERT ALERT I AM GOING TO MAKE SURE THIS REVIEW AND HUNDREDS LIKE IT ARE BLASTED ACROSS THE INTERNET WORLD WIDE I PROMISE
My iPhone 16 Pro Max was unlocked. Great job. Thank you very much.
Libere por Imei mi telefono, cumplieron con lo prometido, me dieron 48h para liberarlo y se libero antes! Recomiendo ampliamente el servicio. Muy seguro no duden en hacerlo por esta DirectUnlocks que es 100% confiable.
I had an outstanding experience with Direct Unlocks that truly deserves a 5-star rating. The process was incredibly straightforward and efficient, guiding me through each step with clear instructions. My phone was unlocked much faster than I expected, and I was updated regularly on the progress, which gave me peace of mind. The customer service team was responsive and helpful, addressing all my questions promptly. What impressed me the most was the reliability of the service. Unlike other unlocking services I've tried in the past, Direct Unlocks delivered exactly what they promised without any hidden fees or complications. My phone now works perfectly with different carriers, and I couldn't be happier. I highly recommend Direct Unlocks to anyone looking for a trustworthy and hassle-free unlocking service.
De verdad me parece super fascinante que se pudiera desbloquear todo fue por un error de compra pero gracias a ustedes que lo hicieron posible ahora puedo tener cualquier servicio en mi teléfono
The process was super quick, took a couple hours and phone was fully unlocked and was being used on another network. Thank you guys for the quick emails and process
Everything is good, the unlock code was fast arrived, (less than 12 hours) perfect solution
This DirectUnlocks service are super fast, worth it for the price i paid for to unlock Iphone 16 pro Max with us Carrier locked. I love it. Definitely recommended is Not a scam. At first i was afraid also if really work. But it does, I happy that my iphone 16 pro Max are unlocked. As it said No sim Restrictions. Thank you DirectUnlocks, you earn 5 stars!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members