Overview
Direct Unlocks has a rating of 4 stars from 3,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card and pro max. Direct Unlocks ranks 1st among Unlocked Phones sites.
Instant Feedback
Le déblocage d'un vieux LG D315 La Poste a fonctionné, les codes ont été reçu le lendemain. Cependant le tarif initial affiché de 26€ s'est transformé en 2 étapes et 2 paiements pour un total de 87€. Bien trop onéreux pour un vieux téléphone et malgré les réponses du support cette double facturation n'est pas visible avant d'avoir payé l'étape 1, donc on se sent pris au piège
En mi caso, mi desbloqueo fue en menos de 24 horas, ya estaba resignado que fueran más tiempo, pero me sorprendieron, estoy muy a gusto con el servicio.
This my second time using direct unlocks. They will always be my go to company!
What I liked the most about this online company and the services that they offer is the fact that someone like myself that owns a company of their own can understand my position where I would not have the time to find somebody local to do it for me that would take some time and running around which I do not have to spare. So a quick Google search for "Google frp bypass" and take a look at a couple different sites to come across DirectUnlocks I had to give it a try and for the price they offered it seemed to good to be true. So I go ahead and plug in all of my information and pay what they are asking and what do you know in less than 48 hours my Samsung Galaxy Flip 5 was bow available to be used the frp lock was gone! Thank you to the technicians at DirectUnlocks for your services!
Hi Matthew James!
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that the unlock process for your Galaxy Z Flip5 was quick and efficient. It's great to know that our service helped save you time—after all, we understand how busy life can get.
If you have any more questions or need further assistance in the future, feel free to reach out. Enjoy your unlocked phone!
Best regards!
Very good experience they unlock my phone took 3 days but very worth it thank youuuuuu
Hi Delicia, I'm thrilled to hear you had such a positive experience with our service! It’s fantastic that your iPhone 12 Pro Max was unlocked in just 3 days and that you found it worth the effort. Thank you so much for choosing Direct Unlocks and for sharing your kind words. Enjoy your unlocked phone and let us know if there's anything else we can do for you!
Couldn't believe how fast they unlocked my iPhone. I was kinda skeptic at first but they came through fast.
Hi Meg, thanks for your review. I can see your order is already marked as "Unlock Complete" for your iPhone 11. I’d like to clarify that our process needs an initial Eligibility Check (£23.99) and then a Standard Unlock (£26), which is detailed on the checkout page before you commit. Since everything has been successfully processed, your device should be fully unlocked from EE UK. If you have any further questions or need assistance, just let me know and I’d be happy to help!
I needed my Huawei phone unlocked. Tried two local stores who said they could unlock my phone, both failed. I then tried Direct Unlocks and they got the phone unlocked. Did take a little longer than expected, but was kept updated with the difficulties they encountered with EE. Would recommend Direct Unlocks with no hesitation.
Hi Geoffrey,
Thank you so much for your kind words and recommendation! We're really glad to hear that we were able to successfully unlock your Huawei P Smart Pro 2019, especially after your previous experiences. We strive to keep our customers informed throughout the process, and it's great to see that reflected in your experience.
If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Enjoy your unlocked phone!
Best,
Charlotte
Direct Unlocks unlocked my ancient Samsung S4, it took them one week because O2 didn't want to unlock so they tried Samsung which did work.
Now my elderly mum can use the phone on Giffgaff mainly for texting which she loves to do.
Many thanks to Direct Unlocks
Hi Jeremy,
Thank you so much for your kind words! I'm thrilled to hear that we could unlock your Samsung Galaxy S4 and that your mum can enjoy using it on Giffgaff for texting. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy the rest of your day!
Best regards,
Charlotte
Process was fast and accurate. I Love that you are kept up with the process and the time frame.
Hi Deshun, thank you so much for your kind words! I'm thrilled to hear you found our process fast and accurate. Enjoy your unlocked Galaxy Z Flip 3, and if you need any further assistance, we're here to help!
Total Lies
The website is a total scam
They charge $24.95 for an "Exploratory Action" to find out if its even eligible.
They will tell you everyone is eligible and the unlock should take a couple hours at most. Usually instant.
LIES.
Then they hit you up for $54 dollars more.
Only to tell you that you gotta wait 19 days for an unlock!
Support chat, first reply within 30 minutes,
Then when they know are pissed! They now that 12 hours to respond, with the same canned answer.
Then they can't unlock the phone anyway!
And they issue you a credit only to spend on their website.
RUN RUN RUN AWAY QUICKLY
Go to DrSim they unlock phones for real.
Hi Samuel,
I’m sorry to hear you’re feeling frustrated with the unlocking process for your Motorola XT2419V. I understand that it can be really disheartening when things don’t go as expected.
Regarding your payments, the $24.99 you paid was for the Eligibility Check, and the $54 was for the Standard Unlock. This two-step process is necessary for most phones, and we outline all costs during checkout to ensure transparency. Since your status is currently "Hard-Locked," it means the network has some restrictions on your device.
I encourage you to continue with the process, as sometimes the unlocking can take longer than anticipated. Our team is here to assist you, and we appreciate your patience as we work to resolve this for you. If you have further questions, don’t hesitate to ask!
Thank you for your understanding!
Best,
Charlotte
Es hatte etwas länger gedauert weil das Wochenende dazwischen war, aber es hat super geklappt. Die Simlock ist aufgehoben und ich kann das Handy jetzt mit jeder Karte nutzen. Einfach etwas in Geduld üben.
Took less time than expected. I was skeptical at first but it worked! So Thank you 😊
Hi Melinda, I'm so glad to hear everything went smoothly and faster than expected! Thank you for trusting us with your iPhone 11 unlock – enjoy your phone! If you have any questions, we're here to help. Have a great day!
I didn't think it would actually work but after a a few days I'm using my phone now.
It was smooth and pleasant. I never had an easier time working with technology as I have had today!
Hi Matthew, I'm thrilled to hear you had a smooth and pleasant experience unlocking your iPhone 14 Pro. Thanks for sharing your feedback and enjoy your newly unlocked device!
I had a locked & blacklisted phone according to the previous mobile company. But these guys were able to unlock the phone and I easily transferred my service to it as soon as I received the confirmation email. It took about 2 days, but it was worth it! I didn't hv to purchase a new phone. Just used old iPhone I already had!
Hi Kibi Smith-Williams,
Thank you so much for sharing your positive experience! We're thrilled to hear that we could help you unlock your old iPhone and that the process was smooth for you. It's always great to see customers finding value in their existing devices instead of purchasing new ones.
If you have any more questions or need assistance in the future, feel free to reach out. Enjoy using your unlocked iPhone!
Best regards,
Charlotte
It took about 40 hours to get my locked Samsung Galaxy unlocked. No I have 3 different phone numbers with different carries (one traditional SIM and two eSIM). I am very happy the unlock worked.
Hi Ivan,
Thank you so much for sharing your experience! I'm thrilled to hear that the unlock for your Samsung Galaxy S24 Ultra was successful, and you’re happy with the outcome.
I understand that the process did take some time, but we aim to keep you updated throughout. It's great that you have multiple carriers to choose from now!
If you have any questions or need further assistance, feel free to reach out. Enjoy your unlocked phone!
Best,
Charlotte
It took less than six hours to unlock all carriers. This was a quick and easy process. I'm very satisfied and would definitely recommend it!
Hi Walter, thanks so much for sharing your positive experience! We're thrilled to hear your iPhone 14 Pro Max was unlocked quickly and efficiently. Your recommendation means a lot to us. Enjoy your phone, and if you need anything further, just let us know!
It's quick and delivered as promised, unlike other service provider.
Hi Kyung, thanks so much for your kind words! I'm really glad our process was quick and delivered as promised. Enjoy your unlocked iPhone 16 Pro Max, and if you ever need assistance or have any questions in the future, we're here to help. Have a fantastic day!
I have an Iphone 15 which was locked on TIM US and they managed to unlock it very quickly and legally.They also negotiated and I paid only 50% of the initial fee
Hi Georgiana,
Thanks for sharing your experience! I'm glad to hear that your iPhone 15 was unlocked quickly and legally. As for the payments you've made, just to clarify, your current totals are for the Eligibility Check, Standard Unlock, and Premium Service, all necessary steps outlined before your purchase.
Since your order status shows "Unlock Complete," it seems everything is in order on our end! If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help!
Best,
Charlotte
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lelia, thank you so much for your kind words! It means a lot to us that you trust Direct Unlocks enough to come back for your unlock needs. We're thrilled to hear that your experience with unlocking your iPhone 15 Plus was a great one. We look forward to serving you again in the future!