Overview
Direct Unlocks has a rating of 4 stars from 3,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card and pro max. Direct Unlocks ranks 1st among Unlocked Phones sites.
Instant Feedback
So in this modern world we expect an instant fix, howerer this was not the case for my cheap Chinese mobile. The whole process was about five hours, also two payments were taken one for eligability and the other for the actual unlock. Now it is completed I am delighted that I am free to choose my own sim.
Don't waste your time with this scammers, they just make you loss time and money, they are scamming people, they reviews on their site aren't real, they supposed to be from this site but but the real one.
The only way to get a refund is on a "Credit Note" to use in the site again so you can go from the same frustrating experience over and over
They ake you pay a " eligibility Check" to make sure they " can " unlock your phone, after pass the "eligibility Check" you have to pay around 54 dollars, i was so dumb to pay is been 16 days and nothing, OHH WAIT THEY OFFER A "CREDIT NOTE" REFUND" so you can go over this another time without getting you phone unlocked, the worst thing is they have your IMEI number now, if you try to get you money back with your Bank they ( Directunlocks) will Blacklist the IMEI so yoiu wont be able to use no where
And they have this site (sitejabber) giving them 4.7 out 5 witch is a lie
I bought a phone and it was unlocked, it was a Samsung S25+ and I was skeptical at the beginning, but after 48 hours i received the code amd unlocked my device. Thank you guys
Hi Zhamir Hurtado,
Thank you so much for sharing your positive experience! We're thrilled to hear that you successfully unlocked your Samsung S25+ and that our service met your expectations. If you have any questions or need assistance in the future, feel free to reach out. Enjoy using your unlocked device!
Best regards!
Feliz con mi desbloqueo, debo admitir que tenia miedo de que no funcionara, pero quede sorprendida, gracias por el desbloqueo de mi IPhone 13, ya puedo usarlo.
Title: "Lifesaver! Unlocked My Phone in Minutes – Couldn't Be Happier!"
I was in a real bind after breaking the screen on my main phone and needed an emergency backup. Unfortunately, the only spare I had was locked. Desperately searching for a quick solution, I stumbled upon Direct Unlocks. To my surprise and relief, within just 15 minutes, my phone was fully unlocked and ready to accept my SIM card! The whole process was incredibly fast and hassle-free. I can't recommend Direct Unlocks enough – they saved the day when I needed it most. Fantastic service, and I'm so grateful. Thanks again!
Hi G Gibson,
Thank you so much for your review! We’re thrilled to hear that you had a fantastic experience with us and that we could help you unlock your Samsung Galaxy A3 so quickly. It’s wonderful to know that our service met your urgent need perfectly!
If you have any further questions or need assistance, feel free to reach out. We’re always here to help!
Best wishes,
Charlotte
Easy easy yo use download app Punch in your imei number then credit card info ten minutes tops your phone is unlocked
Hi Matthew,
Thanks for your review! I can see your iPhone 13 unlock from Verizon is marked as "Unlock Complete." Your two payments – $28.99 for the Eligibility Check and $50 for the Standard Unlock – are both standard parts of the process, with all costs clearly outlined on the checkout page.
If you have any questions or need further assistance, just let me know!
Best,
Charlotte
Recommend this site to anyone who has a locked device. Easy to track progress and quickly unlocked my phone in less than 48 hrs.
Hi Shane, thanks for the awesome review! I'm so happy your iPhone 13 was unlocked quickly and that you found the process easy to track. We really appreciate your recommendation and hope you continue enjoying your device!
Awesome experience with the unlock process. Received the code in the time given. Code worked for the first time, no issues. I'm am very satisfied with my phone being unlocked that I can use it with carrier. Thank you!
Hi Jeremiah Ohikhuare,
Thank you so much for your wonderful feedback! We're thrilled to hear that your unlock experience was seamless and that the code worked perfectly for you. It's great that you're now able to use your Samsung Galaxy S24 Ultra with your preferred carrier. If you ever need assistance in the future or have any questions, feel free to reach out. Enjoy your unlocked phone!
Best regards!
Best service would recommend it to anyone, it is exceptional
Got a locked at&t device. And by using this service got the same unlocked within minutes. Really appreciate the service provided.
Hi Mayank, thanks for the kind words! We're thrilled that your AT&T device was unlocked so swiftly. If you ever need assistance in the future, we're here to help. Have an awesome day!
I have had my iPhone 13 Pro Max for over 2 years without luci of having it unlocked so it sat on in a drawer. I stumbled across Direct Unlocks by chance and thought it couldn't hurt and I'm so glad I did. They got my phone unlocked by Apple when Spectrum refused to release the phone. Now I have my phone back and I am so happy! I am impressed with their service. It is the real deal and I would suggest this service to everyone with a locked phone!
Hi Natasha,
Thank you so much for your kind words! We're thrilled to hear that you successfully unlocked your iPhone 13 Pro Max and that our service met your expectations. It's always rewarding to help customers regain access to their devices, especially when past attempts haven’t worked out.
If you have any friends or family facing similar challenges, feel free to recommend us! We truly appreciate your support. If you have any further questions or need assistance in the future, don’t hesitate to reach out.
Happy unlocking! 🌟
Worked, amazing service would recommend to family and friends if they ever get a locked tablet or phone
Hi Kyle! Thank you so much for the kind words – we’re thrilled to hear our service worked perfectly for your iPad and that you'd recommend us to others. Have a great day and feel free to reach out if you need any further help!
Really fast and efficient service. Recommended for anyone who needs to unlock their phone. Affordable price. Thanks direct unlocks
Hi Leonardo, thank you so much for your amazing review! We're thrilled to hear you found our service fast, efficient, and affordable. Enjoy your newly unlocked iPhone 13 Pro Max, and thanks again for choosing Direct Unlocks!
Gay and full of $#*!ing bull$#*!. How the $#*! are you going to charge me $80 $#*!ing bucks for a god damn phone I $#*!ing own!
Hi Nathaniel,
I understand your frustration about the costs associated with unlocking your iPhone 13 Pro. Just to clarify, the $24.99 you paid was for the Eligibility Check, and the $54 was for the Standard Unlock. These costs are clearly outlined during the checkout process and are necessary to ensure your phone meets the requirements for unlocking.
Thank you for your patience and for using our service! If you have any concerns or need assistance, please let me know.
Had an IPhone 15 still locked to T-Mobile they unlocked it within a day and half.?Super fast service and they delivered as they promised. Chose them based on the reviews and I was not disappointed.
Hi Chelsea,
Thank you so much for your wonderful feedback! We're thrilled to hear that your iPhone 15 Plus was unlocked swiftly and that our service met your expectations. If you have any friends or family who might also benefit from unlocking their devices, feel free to share your positive experience! If you have any further questions or need assistance, just let us know. We're here to help!
Best,
Charlotte
Considering it was an overseas network I had to remove, they were efficient and fast.
I was devastated to discover that the phone I bought my daughter for her birthday was locked to another network- A USA network! We tried everything and nothing worked. I found DIRECT UNLOCKS. I was sceptical at first because there are so many scams out there. But I risked it.
Hi Shauntelle Verity,
Thank you for sharing your experience! I’m so glad to hear that you found our service efficient and fast, especially after the frustration of discovering the lock on your daughter's phone. It’s completely understandable to be hesitant with so many scams out there, but we're here to ensure a smooth unlocking process for you.
Since your order status is "Unlock Complete," you should be all set with the unlocking codes we provided: NCK=9048081819350479 and MCK=8415136074628506. If you encounter any issues using them or have any questions, please don't hesitate to reach out. We’re here to help!
Best,
Charlotte
Unlock worked perfect, and happened faster than expected!
Very easy. The price is right. Return time quick! Awesome experience! Definitely highly recommended!
Hi Trisa, thank you so much for the awesome review! It’s great to hear that everything went smoothly for you and that you enjoyed the process. We’re always here if you need anything else. Enjoy your phone and thanks for recommending us!
Took a couple days but it worked out and i am able to use my phone again.
Waited a few days and was worried but Direct Unlocks came through.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mr. Thompson,
Thank you for sharing your experience with us! We truly appreciate your patience throughout the unlocking process. We're glad to hear that your Huawei P Smart is now unlocked, and you're delighted with the ability to choose your own SIM.
As you've noted, the two payments are necessary—£23.99 for the Eligibility Check and £26 for the Unlock itself—both of which are outlined at checkout. If you have any further questions or need assistance, feel free to reach out. Enjoy your newfound freedom with your phone!
Best regards,
Charlotte