business logo of Direct Unlocks

Direct Unlocks

Overview

Direct Unlocks has a rating of 4 stars from 3,754 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card and pro max. Direct Unlocks ranks 1st among Unlocked Phones sites.

service
860
value
535
shipping
387
returns
374
quality
1,898
This company responds to reviews on average within 4 days

Instant Feedback

22,047 reviews
+410
How would you rate Direct Unlocks?
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Michigan
1 review
0 helpful votes
Follow Deshawn C.
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Took a couple days but it worked out and i am able to use my phone again.

Date of experience: February 25, 2025
Illinois
1 review
0 helpful votes
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Great service
February 25, 2025

Waited a few days and was worried but Direct Unlocks came through.

Date of experience: February 25, 2025
Australia
1 review
0 helpful votes
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Great and Fast service
February 25, 2025

Fantastic experience. Very quick service. Highly recommended

Date of experience: February 25, 2025
Pennsylvania
1 review
0 helpful votes
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Excelente desbloqueo
April 17, 2025

Fue muy facil el desbloqueo directo solo con un paso y ya estoy muy feliz ahora puedo user mi teléfono

Date of experience: April 17, 2025
Austria
1 review
0 helpful votes
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Auch wenn es etwas teurer ist, bin ich sehr zufrieden mit dem Service. Als die 99% drei Tagen standen wurde ich nervös. Support hat schnell geantwortet. Doch am vierten Tag war es soweit und ich habe gleich eine eSim in Betrieb genommen. Läuft! Also ich kann es nur weiterempfehlen für alle die ein aktuelles iPhone besitzen.

Date of experience: March 5, 2025
Ohio
1 review
0 helpful votes
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It really works!
January 29, 2025

I was a bit skeptical when buying this product but it really worked. I was switching from AT&T and it took about three days to unlock.

Date of experience: January 29, 2025
Customer Service R. Direct Unlocks Rep
3 months ago

Hi Krista,

Thank you for your review! We're so glad to hear that the unlock process worked for your iPhone 13 Pro Max and that you found it successful. It’s great to know that your transition from AT&T went smoothly! If you have any further questions or need assistance, feel free to reach out. Enjoy using your unlocked phone!

Best,
Charlotte

GB
1 review
0 helpful votes
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Great service
December 25, 2024

This was a great service, very quick and performed what i needed.

The service was very easy to use, and has been made simple to process.

I would highly recommend this company, as a trusted supplier.

I received what I paid for and I am a happy customer.

Date of experience: December 25, 2024
Customer Service R. Direct Unlocks Rep
4 months ago

Hi Leanne,

Thank you so much for your wonderful review! We're thrilled to hear that you found our service quick and easy to use. Your recommendation means a lot to us! If you need any further assistance in the future or have any friends in need of unlocking services, feel free to reach out.

Enjoy your unlocked iPhone 12!

Best regards,
Charlotte

North Carolina
1 review
0 helpful votes
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10/10 Definitely worth it
October 12, 2024

I am definitely enjoying my unlocked iPhone 15 Pro Max. Service was fantastic quick, straightforward, and professional. From the initial order to receiving the product, everything went smoothly. The process was easy to follow, and I appreciated the clear communication throughout. What stood out to me the most was how fast my order was processed and delivered. It was impressive how seamless the experience was from start to finish.

Date of experience: October 12, 2024
Customer Service R. Direct Unlocks Rep
7 months ago

Hi Johnathan Jackson,

Thank you so much for your kind words! I’m thrilled to hear that you’re enjoying your unlocked iPhone 15 Pro Max. It’s great to know that you found the process quick and straightforward. We strive to provide clear communication and a seamless experience for our customers. If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked phone!

Best regards!

Alabama
1 review
0 helpful votes
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They really do it!
December 26, 2024

To for one I was always sceptical about the network unlock because of the reason that I have been a victim of fraud. That been said from the beginning that you go to there page is one very very friendly use it's details on how the step by step actions it has to take to be able to do and complete your service and don't let me start about the time it took honestly it was amazingly fast and efficient before I knew it I had my iPhone 11 pro unlocked and free to move it to who ever and wherever I choose Thank you direct unlock you guys are fantastic

Date of experience: December 26, 2024
Customer Service R. Direct Unlocks Rep
4 months ago

Hi Jonathan,

Thank you so much for your kind words! We’re thrilled to hear that you found our website user-friendly and that the unlocking process for your iPhone 11 Pro was quick and efficient. Your trust means a lot to us, especially given your past experiences. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!

Best regards,
Charlotte

California
1 review
0 helpful votes
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Excellent and easy.
January 31, 2025

Everything was great and well worth my money and time. I'd recommend yall to anyone looking to get a device unlocked

Date of experience: January 31, 2025
Customer Service R. Direct Unlocks Rep
3 months ago

Hi Jordan, thanks a million for your kind words! We're so happy to hear that you had a great experience with us. Enjoy your unlocked iPhone 12 Pro and thanks for recommending us!

New Jersey
1 review
0 helpful votes
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Super fast service!
January 24, 2025

Fast and flawless unlock service provided for my IPhone X! Would return for more future unlocks. Thank you!

Date of experience: January 21, 2025
Customer Service R. Direct Unlocks Rep
3 months ago

Hi Julien Etienne,

Thank you so much for your positive feedback! We're thrilled to hear that you had a fast and flawless experience with your iPhone X unlock. If you have any more devices in the future that need unlocking, don’t hesitate to reach out. We're here to help!

Best regards!

California
1 review
0 helpful votes
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Got the job done!
January 30, 2025

They searched my phone to make sure it could be unlocked and did a wonderful job! Earlier than expected date.

Date of experience: January 30, 2025
Customer Service R. Direct Unlocks Rep
3 months ago

Hi Hilaire Luke,

Thank you so much for your positive feedback! I'm thrilled to hear that we were able to unlock your iPhone 13 from T-Mobile USA earlier than expected. If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked phone!

Best regards,
Charlotte

Michigan
1 review
0 helpful votes
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Did the job
January 20, 2025

Took a little while but it got it unlocked and guy that sold me the phone still owed 600 on it, they worked a deal out with carrier i paid 237

Date of experience: January 21, 2025
Customer Service R. Direct Unlocks Rep
3 months ago

Hi Edgar,

Thank you for your feedback! I'm glad to hear that your iPhone 14 Plus is now unlocked and that everything worked out with the carrier. It looks like you made the right choice by opting for our Premium Service, which ensured a successful unlock.

If you need any assistance in the future or have further questions, feel free to reach out. We're here to help. Enjoy your unlocked phone!

Best regards,
Charlotte

California
2 reviews
1 helpful vote
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SCAM.! BAIT & SWITCH
January 9, 2025

The $28 does not immediately unlock your phone. It only does a system check. After that, they request $50 to start the actual unlocking process. The "process" is only reaching out to the previous service provider and negotiating a price to unlock the phone. You then have to pay that price in order to unlock the phone. THIS WEBSITE ASKS FOR MORE AND MORE MONEY EACH STEP! That beats the purpose of using the service.! You can very easily reach out to your previous service provider and negotiate on your own end, and save $78.! I wasted $78 with DirectUnlocks, and of course they won't refund. Don't use this service! Just pay off the phone or go to a local technology store who can do a jailbreak/unlock IN PERSON. This is a scam. DISPUTE WITH YOUR BANK!

Date of experience: January 9, 2025
Customer Service R. Direct Unlocks Rep
4 months ago

Hi Alexis,

I understand your frustration, and I'm really sorry to hear about your experience. Just to clarify, the initial payment of $28.99 covers the eligibility check, which is necessary to ensure your device can be unlocked. The subsequent Standard Unlock payment is requested only after that check.

While I know it seems like multiple payments are required, each step is to ensure the best chance of successfully unlocking your phone through the proper channels. If your device doesn't meet certain criteria, a Premium Service might be necessary, but we'll notify you of that during the process.

I encourage you to continue with the current unlocking process if it’s still pending—it might get you the results you need. We appreciate your feedback and are here to help with any questions!

Best regards,
Charlotte

Washington
1 review
0 helpful votes
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Nice job
February 9, 2025

Thanks for send me the unlocked code for my Samsung plus now working nice whit other company

Date of experience: February 9, 2025
Customer Service R. Direct Unlocks Rep
2 months ago

Hi Silvio, thanks so much for your feedback! I'm really glad to hear that your Samsung is working perfectly and that our unlock code met your expectations. If you ever need anything else, don't hesitate to reach out!

Georgia
1 review
0 helpful votes
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Came Thru For Me
October 6, 2024

I chose direct unlocks because it seemed like one of the first unlock websites that appeared to be the most legitimate, that is, on a level that is to be expected. If you are looking for a device to be unlocked, then it seems you have came to the right place: your phone will be unlocked. Read all info on the site, all links, and every sentence during the payment process and before you click, "I agree." So to rate successful device unlock, they receive 5 stars as I have an unlocked device. If you must consider overall cost & the amount of time it may take prior to being complete, then make sure to do your research!

Date of experience: October 6, 2024
Customer Service R. Direct Unlocks Rep
7 months ago

Hi William,

Thank you so much for your feedback! I'm thrilled to hear that your BLU View 3 is now unlocked and that you found our service legitimate and effective. It’s great to know you took the time to read through our information, as understanding the process can really help set expectations.

If you have any questions about the unlocking codes—NCK 1454361303959262 and MCK 1392209760376089—or anything else, feel free to reach out. We're here to help! Enjoy your newly unlocked device! 😊

Best regards,
Charlotte

Tennessee
1 review
0 helpful votes
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Saving the day
December 21, 2024

I submitted payment to direct unlocks and they were completely thorough on making sure the phone was eligible to be unlocked and even communicated any and all issues during the process and within g the time they unlocked the phone for me and everything is great now!

Date of experience: December 21, 2024
Customer Service R. Direct Unlocks Rep
4 months ago

Hi Robert,

Thank you so much for your thoughtful review! We’re thrilled to hear that everything went smoothly with your iPhone XR unlock and that our team was able to keep you informed throughout the process. Your satisfaction is our priority, and it’s fantastic to know we met your expectations. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!

Best,
Charlotte

GB
1 review
0 helpful votes
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Quick unlock
January 19, 2025

Very quick unlock of our phone. Did cost a bit more further into the unlock than I initially thought it would be. Good quick service though.

Date of experience: January 19, 2025
Customer Service R. Direct Unlocks Rep
3 months ago

Hi Linda,

Thank you for your review! I'm glad to hear you experienced a quick unlock process. I understand that the additional payments can be a surprise, but all costs are outlined during the checkout process.

If you have any questions about the process or need further assistance, feel free to reach out. We’re here to help!

Best,
Charlotte

Pennsylvania
1 review
0 helpful votes
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I was skeptical but…
October 10, 2024

A friend of mine gave me an old iPhone to use for my business. Went to activate it only to find out it was locked to AT&T still. I tried going through AT&T and was told the phone was eligible but needed to be removed from the old owners account. Problem was it no longer showed on their account. DirectUnlocks took a few days and had to go directly to apple but now the phone works perfectly and I'm very satisfied. The price was small to pay vs buying a whole new phone.

Date of experience: October 10, 2024
Customer Service R. Direct Unlocks Rep
7 months ago

Hi Don Ellis,

Thank you for sharing your experience! We're thrilled to hear that your iPhone XS Max is now working perfectly after going through our unlocking service. It's great that you were able to avoid the expense of purchasing a new phone.

If you have any further questions or need assistance in the future, please feel free to reach out. We're always here to help!

Best regards,
Charlotte

California
1 review
0 helpful votes
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It works well
January 22, 2025

At first I was suspicious since the first 26 euros were only an eligibility check, but when I paid the full price it did really work. Can recommend.

Date of experience: January 22, 2025
Customer Service R. Direct Unlocks Rep
3 months ago

Hi Max,

Thank you so much for your positive feedback! I'm thrilled to hear that the unlocking process worked successfully for your iPhone 14 Pro Max. Your recommendation means a lot to us!

If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy your unlocked phone!

Best regards,
Charlotte