Overview
Direct Unlocks has a rating of 4 stars from 3,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Direct Unlocks most frequently mention great service, sim card and pro max. Direct Unlocks ranks 1st among Unlocked Phones sites.
Instant Feedback
I ordered to have my iPhone 14 unlocked on the 21st of April, 2025, paid the required fees, and waited for the stated duration. It would take about three (3) days to complete, but it was done in 2 days and some hours. And everything works perfectly fine. I will recommend using them for this service.
What started as a $ 24.99 service, turned into a good news we can help if you pay the fee of $ 54. Then no service was rendered but we can't refund because that's not our policy. What a rip off! Keep that money, it'll bring you more for the year. SCAM
Payed for the $25 to run the imei and came back clear. So payed the $106 for the unlock codes... Took 3 days for the unlock code a day later than the 48 hours but they stayed in contact everytime I messaged them they would message back... Site is legit and sim unlock code was simple and they also gave directions with the email on how to do it... Definitely recommended and cut out the middle man at any cell phone place who would just pay these companies and uncharged you..
Well after purchasing multiple unlocks from different companies and them just being not true, I was a little skeptical but I purchased it from them and they've been kept in contact and they explaining me the process and you know they came through they unlocked my phone. It was T-Mobile restricted and now it is unlocked to any carrier right now. I currently have it on Verizon. Thank you, direct unlocks...
Hi Nathanial, thank you so much for your kind words! We're delighted to hear that after your experiences with other companies, our process was clear and successful. It’s great to know that your iPhone 11 Pro Max transitioning from T-Mobile to Verizon has been smooth. Your trust means a lot to us—enjoy your unlocked phone, and feel free to reach out if you have any questions in the future!
Oh man, what can I say. The process took a bit longer than i anticipated but they got the job done and i am extremely satisfied with the whole process and i highly recommend the service to anyone who is in need of an unlock. Thank you!
I had a perfect experience with Direct Unlocks! The service was exactly as described—quick, seamless, and hassle-free. Everything worked just as promised, and I was able to unlock my device without any issues. Highly recommended for anyone looking for a reliable unlocking service!
Unlocked a 2nd hand phone that was locked to T-Mobile with a balance owed. Had to go through 3 levels. Initial check, standard unlock, advanced unlock. Each level added to the cost but after a total of about 9 days, direct unlocks came through.
At first, I was skeptical about this website. But after reading the reviews, I decided to just chance it. It took awhile but that was also mentioned in some reviews. In the end, I got the results I wanted. My phone is completely unlocked. Thank you for a great first experience. I recommended this website to my sister and she's already checking it out for her 2 devices.
Hi Rowena, thank you so much for sharing your experience! I'm thrilled to hear your iPhone 16 Plus is completely unlocked and that you decided to give us a try despite your initial doubts. It means a lot that you're recommending our service to your sister too. We're here whenever you need us in the future!
132 dollars to unlock! I've unlocked hundreds of phones through 3rd party companies over the last decade. This company was the worst. The only positive comment I have is after 2 weeks the phone is now unlocked. Never again!
I was confused at first because I paid $25 just to find if I was eligible for the unlock and had to pay extra $106 for the actual thing (it may vary depending on whether you are still paying for the device). The process was easy to follow but it took about two and half days to get it unlocked for me.
Hi Sang Kun Lim, thanks for taking the time to share your experience. We understand the process involves two steps—the Eligibility Check and the unlocking payment—and all costs are clearly outlined on the checkout page before you purchase. I'm pleased to hear the process was easy to follow, and congratulations on getting your Samsung Galaxy S24 unlocked! If you have any more questions or need further assistance, please let me know.
I had an older iphone i wanted to have as a backup in case anything happened to my phone and it was still sim locked to a previous provider. Every time I called them to try and get them to send the unlock to the phone I would get the runaround from them because I no longer had an account with them and was frustrated.
Thats when I found direct unlocks. The process was simple, easy and allowed me to focus my time in much more beneficial things in my life, instead of fighting on the phone, stuck in big carrier h*ll.
I would recommend 1000%
Very smooth unlocking was done. No hazel. But was not expensive Other than that it was very smooth. Didn't take much of my time. Just two clock and payment and phone was unlocked within 2 business days
At first i was unsure this was gonna work and after 4 days later i was really starting to wonder, but the next day i got the email with the unlock code and it worked flawlessly. 100% satisfied and absolutely worth the money, thank you
Hi Andrew, thank you so much for sharing your experience! I'm thrilled to hear the code worked flawlessly and that you're 100% satisfied with your unlock. It means a lot to us! If there's anything else we can help you with in the future, please don't hesitate to reach out. Enjoy your Galaxy S21+ 5G unlocked and have a great day!
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Hello Ignacio M,
Thank you for taking the time to leave a review. I understand you have concerns about multiple payments and I'd like to provide some clarity. Based on our records, you have completed an Eligibility Check for $28.99, a Standard Unlock for $50, another Eligibility Check for $28.99, and a Remote USB Unlock for $214 for your Galaxy Z Flip4 from T-Mobile USA. These steps are necessary, as all phones require an Eligibility Check first followed by an unlocking payment. Your order status currently shows as "Unlock Complete," which means our service has successfully unlocked your phone.
If you've already followed the unlocking instructions sent via email and your phone does not prompt for the unlocking code "6713185255136082" – which doesn't seem to be the case since your unlock is complete – a Remote USB Unlock would have been the necessary step, as you've already done.
We strive to provide clear information about all costs before you make a purchase, and we appreciate your compliance with the necessary procedures to unlock your phone. If there's anything specific that you are not satisfied with or if you need further assistance, please let us know so we can ensure you're content with our service.
Best regards,
Charlotte
Muy bueno, recomendable para bwjwjsksksksesddddedddeeee
Hola Mynor Almira, ¡gracias por tus comentarios! Me complace informarle que su iPhone 15 Pro Max de T-Mobile USA se ha desbloqueado exitosamente. Ahora debería poder utilizar su dispositivo con cualquier red compatible. Si tiene algún problema o tiene más preguntas, no dude en comunicarse. Estamos aquí para asegurarnos de que tenga una experiencia fluida. ¡Disfruta de tu teléfono desbloqueado! Saludos cordiales, Carlota
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert, thank you so much for your kind words! I'm really glad to hear that our communication and detailed instructions made the process smooth for you, and it’s great to know that you found our service a solid alternative to the middleman. Enjoy your unlocked Samsung S23+—if you need any further assistance, we're here to help!