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DHgate Reviews Summary
The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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I have been using DHgate now for several months and find them to be top of the line in service when caring for there customers. I buy and the product arrives, its as simple as that.
I love dhgate because of the great customer service I give them 5 stars. Best place for shopping. I have spent over $1000 dollars and it's worth every penny. They have the best baseball Jersey I have ever seen. They are great quality and good fitting and have very best prices.
Shopping at dhgate is a pure joy the site is easy to operate, on the odd times you need help they are over efficient, there sellers are exceptional and so is the service.
I buy something every day on this site and I honestly can't speak more highly of the site. If something goes wrong I would suggest that it is the buyer whom has not done there homework properly in the product they have sourced or their expectations of that product. These prices are fabulous and the products exceptional look forward to doing busiiness for many years to come Jenny
Not bad. Some companies are bogus and sell cheap junk. For the most part you can get some good stuff here
I've ordered 10 different items from DHgate recently and have been very pleased with their service. The website format is easy to navigate and most shipments have been fairly quick.
Not the first time I've used DHGate and won't be the last. Already planning my next purchase. Speed delivery even if it is China based.
Great website to get item at a cheaper price. You just have to be patient because shipping is a bit slow at times.
Very happy with the products and services. Sellers ship products quickly. All items have been as described. I am looking forward to ordering again through DHgate.
Bien entouré par le site et un suivi des vendeur qui vous aide en cas de problème
Je suis satisfait des produit commandé et je continue de prendre des achats sur ce site
This site is awesome best deals anywhere and excellent products very helpful customer service and awesome sellers highly recommend this website to anyone and the mobile app makes shopping even easier with deals just one click away
There are so many beautiful dresses that I would love to order, however, after ordering the last two items, I don't think I will be ordering from this site anymore. I just wish the sizes were true to the US sizes.
Many people complain about the articles they purchase. Do your research. I have had a pleasant experience for over 2 years. Look at feedback and reviews from sellers.
My received my order very fast and love the shoes they fit great very satisfied will definitely be ordering from them again
Big selection and easy to use
Everything I bought so far was excellent quality and I do not like that
There is a lot of difference between the sellers.
Not every seller is honest, not every seller tell the thruth about his product.
Also to get money back after a problem is not like it has to be.
I have ordered numerous items from a couple different vendors on dhgate and I absolutely love it. I mean I'm low key actually a part of a labor union in America and I order Chinese glass because well it's the same exactly quality if not better than a lot of 'american' blowers glass at a fraction of the price. With saying that, I have spent quite literally hours upon hours looking at all the different versions of the glass I want and such before actually making a purchase. Surely not all the glass is thick and well made from every vendor. So I highly recommend buying highly reviewed products or products from vendors you've dealt with numerous times as the customer service is better than a lot or people I've dealt with. Do your homework and study up on what you want and dhgate will be your new favorite app.
I had a great experience ordering a pair of shoes through DHgate. The product was exactly what I wanted. The process was easy and smooth, communications from DHgate were prompt and helpful. I had no negative issues to speak of.
Seller sells Invicta watches received very cheap copy the seller told me it was copy plus [t was not the item i ordered the only way i could dispute was take a picture how will you tell a counterfeit with a picture? I will never order from DH gate again but I have talked to U.S. Customes about them.
I ordered some shoes and they are awesome! I own them for 2 weeks right now and they are still very nice!
Great site fast shipping better than other chinese sites which i wont say all the things i have ordered have came no problems at all
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members